Microsoft Dynamics News

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Blockchain could revolutionize CRM, and Microsoft Dynamics 365 has a part to play

by MSDW Reporter
Microsoft MVP Stefano Tempesta discusses blockchain technology that will be key to enterprise use cases, and the role that the Microsoft cloud could play
Dynamics 365 Power Automate

PTC, Microsoft offer connected field service integration between ThingWorx and Dynamics 365

by MSDW Reporter
Data from ThingWorx, including devices, PLM, to work in conjunction with D365; Mixed reality via HoloLens also available.
Customer Engagement Dynamics 365 Dynamics CRM Field Service Field Service Internet of Things (IoT)

MSDW Podcast: CRM training and Microsoft Dynamics 365/CRM in the SMB segment

by Jason Gumpert
RocketCRM is a newer Dynamics 365 consultancy, but the company's founders bring plenty of insight on CRM training and services delivery.
Customer Engagement Dynamics 365 Dynamics CRM MSDW Podcast Training