Is your CRM strategy ready for AI?

October 29 2018

More and more businesses are realising that their competitive advantage lies in creating an engaging customer experience. Easy? Unfortunately, not. But, thanks to more accessible and affordable analytics technology and CRM solutions designed to accommodate it, businesses can gain much better insights into the formation of next-generation customer experiences today than ever before.

About Yvonne Dias

A visionary and strategist, Yvonne is the Group CFO for Mint and seamlessly manages the administrative, financial, and risk management operations of the company, including the development of a financial and operational strategy, metrics tied to that strategy, and the ongoing development and monitoring of control systems designed to preserve company assets and report accurate financial results.

For the past ten years, Yvonne has gained a breadth of experience by taking care of the financial, compliance and operational processes of Mint Group, and, during this time, also served as the Group’s Independent Software Vendor Director to help grow and innovate the solutions side of the business.

Yvonne also dedicates her time to the transformation and growth of:

  1. Women in IT South Africa
  2. Mint Group’s Charity arm – DotUnity
  3. International Association of Microsoft Partners – Compliance Officer for the EMEA region

More about Yvonne Dias