Microsoft Business Applications News

Welcome to the News section on MSDW. We cover the world of Microsoft technology, from corporate news to product releases to customer successes to industry events. Check back often for updates.

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The differences between running a partner business and working at one post-acquisition

by Ryan Plourde

Being acquired as a Microsoft Dynamics partner doesn't have to mean giving up on your independence and the business you worked hard to build

Customer Engagement Dynamics 365 Dynamics CRM Software

K-eCommerce secures $2.3M funding led by BDC Capital

by MSDW Reporter

K-eCommerce will invest in R&D, increased sales and marketing efforts

Commerce Dynamics 365 E-Commerce Retail
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What are the biggest trends in the CRM market heading into the 2020s?

by Denis Pombriant

As CRM companies shift to being platform providers, new offerings will target specific verticals, while AI and machine learning top out and integration remains as importan...

Customer Engagement Customer Relationship Mgmt Dynamics 365 Dynamics CRM Software
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Use Outlook categories to simplify activity tracking in Microsoft Dynamics 365/CRM

by Clinton D’Mello

Category-based tracking with the Microsoft Dynamics 365 App for Outlook can help with tracking emails, appointments and tasks

Customer Engagement Dynamics 365 Dynamics CRM Planning and Scheduling