Dynamics CRM news & resources

3 Practical Tips For Effective BI Dashboard Design and Implementation

by Keyan Keihani
What it really takes to increase the usability of the visual information we produce
BI and Reporting Business Central Business Performance Mgmt Data Management Dynamics 365 Dynamics AX Dynamics CRM Dynamics GP Dynamics NAV Dynamics SL KPIs

Convergence 2015: What does a broader business customer focus mean for Microsoft Dynamics ERP and CRM?

by Jason Gumpert
As company's event schedule evolves, Dynamics ERP and CRM products remain a key component of broader business messaging, Microsoft says
Business Central Convergence 2015 Dynamics 365 Dynamics AX Dynamics CRM Dynamics GP Dynamics NAV Dynamics SL Power Automate

Microsoft Adopts ISO's International Cloud Privacy Standard for Dynamics CRM Online, Azure, Office 365

by Linda Rosencrance
CRM Online, Azure, and Office 365 meet the ISO/IEC 27018 standard for a uniform, international approach to protecting privacy for personal data stored in the cloud
Dynamics CRM Dynamics CRM Online Power Automate

Microsoft Dynamics Partner Roundup: CRM telephony; RMS payment; Fresh food partnership; Microsoft’s new social selling campaign

by Linda Rosencrance
A selection of announcements from around the Dynamics partner channel
CRM 2015 Commerce Customer Engagement Customer Relationship Mgmt Customer Service Customer Service Dynamics 365 Dynamics AX Dynamics CRM Dynamics RMS Food & Beverage Logistics

Acquisition by Columbus caps off a year of deal making for Microsoft Dynamics VAR InterDyn BMI

by Jason Gumpert
Columbus adds over 125 US employees and more nationwide exposure
Business Central Dynamics 365 Dynamics AX Dynamics CRM Dynamics GP Dynamics NAV Dynamics SL

After the Microsoft Dynamics Technical Conference: What AX and CRM professionals should know about the roadmap, cloud planning, and Power BI

by Jason Gumpert
AX and CRM R&D teams are finding a balance between rapid releases and sensible product planning, says analyst Andrew Snodgrass
AX 2012 R3 AX 7 Azure Cloud Dynamics AX Dynamics CRM Dynamics CRM Online Mobile Applications Power BI Power BI Power Platform

Microsoft Dynamics Partner Roundup: Gamification update; CRM director hired; AX wins in produce, baked goods

by Linda Rosencrance
A selection of recent announcements from around the Dynamics channel
Agriculture Customer Engagement Customer Relationship Mgmt Customer Service Customer Service Dynamics 365 Dynamics AX Dynamics CRM Food & Beverage Marketing Sales Sales & Marketing

Ready for something new? Get in on the Microsoft Dynamics CRM Spring 2015 release preview

by Jason Gumpert
Customers can preview the Spring 2015 release wave starting in March
CRM 2015 Carina Dynamics CRM Dynamics Marketing Hydra Social Listening Spica

KPMG acquires Microsoft Dynamics partner Crimsonwing

by Linda Rosencrance
KPMG Crimsonwing consolidates Dynamics staff of 350, with goal of doubling size over three years
Dynamics AX Dynamics CRM Resellers

Microsoft Dynamics Tech Conference 2015: CRM mobile app updates, UI performance gains coming

by Jason Gumpert
CRM attendee reporting was limited by NDAs, but Microsoft showed off 'exciting' improvements coming up in the roadmap
CRM 2015 Customer Relationship Mgmt Dynamics CRM

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Connect the Customer Journey with Dynamics and Marketing Automation

emfluence
Unify your CRM and marketing automation to deliver smarter, more connected customer experiences that drive revenue.
Customer Engagement Dynamics 365 Dynamics CRM Dynamics Marketing Marketing Marketing Automation Sales Sales & Marketing

How to Use Custom Views and Charts in Dynamics 365 CRM

Encore Business Solutions
Leveraging customized views and charts in Dynamics 365 CRM makes it easier for sales and service teams to manage and analyze data.
Customer Engagement Dynamics 365 Dynamics CRM Sales

Microsoft Dynamics 365 Pricing & Licensing Guide 2025

Dynamics Square USA
Choose the right apps, users, and plans without getting lost in the technical jargon
AI Business Central Commerce Copilot Customer Engagement Customer Insights Customer Service Customer Service Insights Dynamics 365 Dynamics CRM Dynamics GP Dynamics Marketing

The Smart Leader’s Guide to Microsoft Copilot

Dynamics Square USA
Discover how smart leaders are using Copilot to accelerate decisions, streamline operations, and drive measurable value
AI AI and Machine Learning Azure Business Central Copilot Copilot Studio Customer Engagement Customer Insights Customer Service Customer Service Insights Customer Voice Dynamics 365

How Digital Tools Bring New Levels of Productivity and Accuracy to Field Inspections

Resco
Are outdated inspection processes slowing your team down?
Business Central Construction Customer Engagement Dataverse (CDS) Dynamics 365 Dynamics CRM Energy Field Service Government Healthcare Manufacturing Oil
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Infographic: Enhancing City of Austin’s Economic Development with Microsoft Dynamics 365 CRM

Sikich
Discover how the City of Austin's Economic Development Department leveraged Microsoft Dynamics 365 CE to drive economic growth and operational success.
Customer Engagement Customer Insights Customer Service Customer Service Insights Dynamics 365 Dynamics CRM Government Marketing Power Apps Power Automate Power Platform Sales Insights

Infographic: How Simon Roofing Improved Its Customer Service with Microsoft Dynamics 365

Sikich
Discover how Simon Roofing elevated customer service and streamlined operations with Microsoft Dynamics 365—explore their transformation journey!
Azure Construction Customer Engagement Customer Insights Customer Service Dynamics 365 Dynamics CRM Field Service Integration Power Automate Power BI Power Platform

City of Austin Modernizes Service and Program Delivery of the Economic Development Department with Dynamics 365 CE|CRM

Sikich

The Economic Development Department of the City of Austin collaborated with Sikich to deploy a constituent relationship management platform built on Microsoft Dynamics 365...

Customer Engagement Customer Experience (CX) Customer Relationship Mgmt Customer Service Dynamics 365 Dynamics CRM Government Not For Profit Portals Power Apps Power Automate Power BI

Calgary Economic Development (CED) Gains Unified Success with D365 CE|CRM

Sikich

While evaluating available CRM softwares, the huge disparity in licensing and implementation costs led them to Microsoft Dynamics 365 CRM

Customer Engagement Customer Experience (CX) Customer Relationship Mgmt Customer Service Dynamics 365 Dynamics CRM Government Not For Profit

Enterprise Bank: Powering Banking Services with Dynamics 365 CE|CRM

Sikich

Enterprise Bank decided it was time to replace an older CRM system

Customer Engagement Customer Experience (CX) Customer Relationship Mgmt Customer Service Data Integration Dynamics 365 Dynamics CRM KPIs Power BI Power Platform Sales & Marketing
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Microsoft Dynamics 365 Business Central

Microsoft Dynamics 365 Business Central is an all-in-one cloud ERP designed to help small and mid-sized businesses unify...
Distribution Dynamics 365 Dynamics CRM Dynamics Marketing Manufacturing Power Platform Professional Services Retail

Power BI Budgeting With Power ON Budget Planner

In effective cost management, wrangling budgets scattered across local spreadsheets poses challenges in maintenance and...
Automated Data Collection Azure Budgeting Data Management Dynamics 365 Dynamics AX Dynamics CRM Dynamics GP Dynamics Marketing Dynamics NAV Dynamics POS Dynamics RMS

ServiceTeam ITSM (IT Service Management)

Conceived in Power Apps®—ServiceTeam ITSM is the most Microsoft-centric ITSM solution on the market. Overcome silos, lower...
Dataverse (CDS) Dynamics 365 Dynamics CRM IT Asset Management (ITAM) IT Service Management (ITSM) Power Apps Power Automate Power BI Power Pages Power Platform

Greenshades Payroll and HR Platform for Microsoft Dynamics

The Greenshades Payroll and HR Platform is the unified software solution that integrates with all flavors of Microsoft...
Dynamics 365 Dynamics AX Dynamics CRM Dynamics GP Dynamics Marketing Dynamics NAV Dynamics POS Dynamics SL Dynamics Snap Financial Management HR Management Payroll Processing

emfluence Marketing Platform

The emfluence Marketing Platform is so intuitive, you’ll swear it was built just for you! The emfluence Marketing Platform is...
Customer Engagement Customer Insights Dynamics 365 Dynamics CRM Email Management Event Management Marketing Marketing Marketing Automation Marketing Insights Power Apps Sales
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