Virtual Agents will add pro-code capabilities of Azure Bot Framework Composer
Avaya’s entire OneCloud Contact Center as a Service portfolio will be deployed on Azure
CBRE’s fmPilot solution for large retail and multi-site sector will add a range of Field Service capabilities
Following funding in 2021 to expand SaaS reach, the company has launched OwnBackup Recover for Dynamics 365
Event is expanding from Office 365, SharePoint, and Teams to business apps
Types of requirements to consider when evaluating your organization's needs for CRM-related alerts and notifications
Cloud has grown significanly in the healthcare industry as a result of the Covid-19 pandemic
A look at the features and benefits of adding this type of visualization to a Dynamics 365 CRM solution.
Customer xxperience overtakes price and product
How Dynamics 365 Customer Service and ITIL help Microsoft partners meet customer demand through technology and best practice
Learn how leading companies are moving beyond traditional CRM capabilities and achieving true customer engagement
3 Secrets all Dynamics CRM customers should know about customer service
B2B clients want the freedom to pay their bills online
A seamless data set that gives patients the best experience when they visit their clinics
Wolters Kluwer partners with Prodware to implement Microsoft Dynamics 365 Business Central, Customer Engagement and the Power Platform to address its digital transfo...
