Stefano

Tempesta

Stefano Tempesta is CTO at SXiQ, a Microsoft Regional Director, MVP on Azure, AI and Business Applications, and co-founder of 365 Community, a non-profit organization whose mission is to empower communities around the world with better ICT processes for customer relationship management (CRM) and customer service, using modern technology. A technology manager with 20 years of international experience, entrepreneur CTO and advisor for start-ups in Australia, Singapore and Switzerland, Stefano is an author, a public speaker, a blogger, an event organizer and an ambassador of beautiful software. His interests extend to microservice architectures, blockchain, IoT and A.I. related technologies.

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Articles

The five stages of scheduling adoption with Microsoft Dynamics 365

by Stefano Tempesta

Define increasingly smart optimization scopes to handle your unique scheduling requirements and obtain the ideal utilization of resources.

Customer Engagement Customer Service Dynamics 365 Field Service Field Service Project Management Project Operations Project Service Automation Resource Dispatch & Scheduling

Improve Sales with AI in Microsoft Dynamics 365

by Stefano Tempesta

D365 Sales Insights now gives organizations out of the box access to predictive analytics that could only be customized in years past.

AI AI and Machine Learning Artificial Intelligence (AI) Azure Customer Engagement Dynamics 365 Sales Sales & Marketing Sales Insights

Become Microsoft Certified: The path to Dynamics 365 and Power Platform expertise

by Stefano Tempesta

How to navigate the new role-based certification tracks for your professional development.

Dynamics 365 Power Platform

Getting started with event management in Microsoft Dynamics 365 Marketing

by Stefano Tempesta

The entities and tools to get you started managing your events with D365.

Customer Engagement Dynamics 365 Event Management Marketing Sales & Marketing

Your Supply Chain on the Azure IoT and Blockchain Cloud

by Stefano Tempesta

Microsoft offers a growing range of tools and cloud services to support blockchain-supported IoT scenarios for retail, manufacturing, and beyond.

3PL Azure Azure IoT Central Business Central Distribution Dynamics 365 Dynamics AX Dynamics GP Dynamics NAV Finance and Operations Internet of Things (IoT) Manufacturing

Building a Smart Customer Service Desk in Microsoft Dynamics 365 with Artificial Intelligence

by Stefano Tempesta

Exploring three cognitive services tools that can add improve to a service agent's performance with D365 and Unified Service Desk.

Artificial Intelligence (AI) Azure Machine Learning Business Process Mgmt Cloud Customer Engagement Customer Service Customer Service Data Management Document Management Dynamics 365 Dynamics CRM Power Automate

Microsoft Dynamics 365 for Talent: Your most common questions answered

by Stefano Tempesta

Answering many of the best audience questions from Stefano's recent webcast.

Common Data Model Common Data Service Dataverse (CDS) Dynamics 365 Dynamics AX Finance and Operations Flow HR Management Human Resources (Talent) Power Automate Power Platform Talent

Blockchain and CRM: Opportunities to boost our trust in government and industry

by Stefano Tempesta

Understand the technology behind Bitcoin and how it could drive a new generation of government and industry solutions.

Bitcoin Blockchain Customer Engagement Dynamics 365 Dynamics CRM Government Power Automate Security

Dynamic price quotation with machine learning in Microsoft Dynamics 365 for Sales

by Stefano Tempesta

Azure Machine Learning can predict even such flighty, fluctuating costs as airline ticket prices. Stefano Tempesta describes how and previews his Directions EMEA 2017 session.

Azure Machine Learning Directions EMEA 2017 Dynamics 365 Power Automate Travel & Leisure