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Microsoft Dynamics 365 Field Service: Resource Scheduling Optimization

Microsoft Dynamics 365 Field Service provides complete field Service Management including service agreements, predictive maintenance, preventative maintenance, work order management, resource management, product inventory, scheduling and dispatch, mobility, collaboration, customer billing, and analytics.

This sessions looks at how to optimize service resource scheduling by dispatching the right resources for the right jobs, so that organizations can improve their overall operational efficiency. Specifically, this session describes Universal Resource Scheduling (URS) and how organizations can plan for more efficient schedule resources by easily seeing what needs to be scheduled and identify the most qualified resource to work on it.

Stefano Tempesta
CTO, Microsoft Regional Director & MVP
Connecting Software