Efficient sales operations start at the counter. Whether you’re managing a trade desk, parts counter, or small outlet, fast and accurate order processing is essential. You can simplify your daily sales tasks—right at the counter—using Microsoft Dynamics 365 Business Central, with no need for external systems or complex workarounds.

Date and Time: October 15, 2025, 1:00 pm EDT (North America)

Register: https://dmsiworks.com/events/optimize-counter-sales-workflows-with-counter-sales-in-business-central

Join this webinar to see how to streamline order entry, improve transaction accuracy, and manage flexible payment workflows. From barcode scanning to lost sales tracking and real-time pricing adjustments, you’ll learn how to give your sales team the tools they need to work faster and smarter.

Learning Objectives:

• Understand how native integration with Business Central improves workflow efficiency and data accuracy.
• See how barcode scanning and advanced item search reduce manual steps and errors.
• Learn how flexible payment handling—including deposits and split payments—supports real-world sales scenarios.
• Explore features that help recover lost sales and identify upsell opportunities.
• Evaluate Counter Sales as a practical, scalable solution for frontline sales operations.

Can’t attend live? Register now and we’ll send you the recording after the session.

What’s New in Business Central’s Product Configurator v4.0?

The Product Configurator app from Insight Works is a trusted tool for manufacturers and distributors using Microsoft Dynamics 365 Business Central. The app simplifies creating BOMs and routing to make quote and order generation more efficient.

Product Configurator streamlines how companies create and manage production and assembly BOMs, routings, and quotes for configurable products, making it easier to deliver precisely what the customer wants, without creating manual overhead for sales or production teams.

Whether you’re configuring a custom desk, a mountain bike, or a complex machine, Product Configurator ensures every option is valid, priced accurately, and production-ready—automatically generating the required BOMs, routings, and item data right inside Business Central.

With the release of v4.0, Product Configurator introduces several enhancements designed to increase flexibility, speed up configuration, and give developers more power.

Why Product Configurator Stands Out

Product Configurator brings advanced CPQ-style (Configure, Price, Quote) capabilities into your Business Central environment, with benefits including:

• BOM & Routing Automation: Instantly create Assembly or Production BOMs and routings based on user-selected options.
• Smart Sales Configurations: Configure directly from sales quotes or orders without creating permanent items using quoting items.
• Advanced Rule Builder: Enforce product logic, hide/show options, and guide users through valid configurations.
• Bulk Configuration Builder: Configure multiple products at once in a spreadsheet-style view for large or complex orders.
• Live Pricing & Costing: Dynamically calculate unit price, net weight, and standard cost based on selected options.
• Seamless Integration: Fully integrated with Business Central’s MPS and MRP systems for clean production planning.
• Developer-Friendly: Extend the app with APIs, public events, and procedures to match your unique business processes.

What’s New in Product Configurator v4.0?

The v4.0 update introduces several powerful enhancements focused on customization, usability, and developer extensibility. These highlights represent just a selection of over 40 new features introduced in Product Configurator v4.0.

• Enhanced Flexibility for Extended Text and Template Variables: Numerous new events, options, and text variables like unit price and net weight have been added to create detailed Extended Text and comment entries.
• New Lookups Functions: Use expressions in the Rule Builder to look up values from generic lookup tables or existing Business Central tables to simplify rule creation.
• Smarter Option Choice Lookups: Apply rules to hide or show option choices dynamically in lookups, tailoring visibility based on configuration logic.
• Expanded Developer Extensibility: Numerous new events and public procedures for managing choices, attributes, assembly orders, and more to improve developer access to core Configurator capabilities.
• Reusable Option Choice Sets: Define option choice sets once and apply them across multiple categories and configuration options for simplified configuration and consistency.
• On-Hand Visibility in Lookups: Display on-hand item inventory directly in option choice lookups, aiding in selection decisions.
• Relaxed Item Category Requirement: Allow configurations without requiring a linked Business Central item category.
• Faster Bulk Editing: Copy selected configuration lines into new lines directly from the Bulk Editor for quicker adjustments.

Upgrade to Product Configurator v4.0 Today

Product Configurator v4.0 brings real, functional improvements to one of the most widely used configuration tools for Business Central. With better rule logic, expanded developer access, cleaner user interfaces, and more intelligent bulk editing, v4.0 helps teams configure products faster, with fewer errors and more flexibility.

To learn more or upgrade to the latest version, visit CPQforDynamics.com or contact your Microsoft Partner today.

Insight Works (DMS) has received recognition again in The Globe and Mail’s Report on Business ranking of Canada’s Top Growing Companies. The 2025 list showcases Canadian businesses that have achieved significant three-year revenue growth, and Insight Works secured the 350th spot out of 400 companies with a 68% three-year growth rate.

The recognition marks the sixth time in seven years that Insight Works has been named to the list, underscoring the company’s sustained expansion and commitment to delivering innovative solutions for manufacturers and distributors working with Microsoft Dynamics 365 Business Central.

“Being recognized year after year reflects more than just growth in numbers—it demonstrates the trust our partners and customers place in us,” said Brian Neufeld, Director of Marketing at Insight Works. “We’re proud to consistently deliver value that helps SMBs in manufacturing and distribution succeed.”

“Our annual ranking of Canada’s Top Growing Companies reflects the sector-spanning ingenuity of this country’s entrepreneurs and corporate leaders,” says Dawn Calleja, Editor of Report on Business magazine. “And we think it’s important to tell their stories, to help inspire the next generation of up-and-comers across the country.”

Canada’s Top Growing Companies ranking celebrates entrepreneurial achievement by identifying and amplifying the success of independent businesses across the country. Companies are ranked on three-year revenue growth, with the 2025 list representing firms from a wide range of industries and regions.

Insight Works’ recognition is fueled by the adoption of its expanding portfolio of apps for Microsoft Dynamics 365 Business Central. These apps, including solutions for manufacturing, distribution, shipping, and warehouse management, help SMBs streamline processes, improve efficiency, and stay competitive in global markets.

About The Globe and Mail

The Globe and Mail is Canada’s foremost news media company, leading the national discussion and causing policy change through brave and independent journalism since 1844. With our award-winning coverage of business, politics and national affairs, The Globe and Mail newspaper reaches 6.1 million readers every week in our print or digital formats, and Report on Business magazine reaches 2.7 million readers in print and digital every issue. Our investment in innovative data science means that as the world continues to change, so does The Globe. The Globe and Mail is owned by Woodbridge, the investment arm of the Thomson family.

About Insight Works (DMS)

Insight Works is a global leader in developing applications for Microsoft Dynamics 365 Business Central, with a focus on manufacturing and distribution. From shop floor data collection and advanced scheduling to warehouse management and shipping, Insight Works provides SMBs with the tools they need to run smarter, more efficient operations. Headquartered in Edmonton, Canada, with offices and partners worldwide, Insight Works (DMS) continues to support businesses in optimizing their operations.

Insight Works, a leading Independent Software Vendor (ISV) for Microsoft Dynamics 365 Business Central, continues to enhance its suite of operational tools with Counter Sales. This purpose-built app brings fast, accurate, and fully integrated point-of-sale functionality to the Business Central platform.

Counter Sales is a point-of-sale solution designed for parts counters, trade desks, and smaller outlet stores. The app enables sales teams to process orders quickly, locate inventory instantly, capture customer data, and complete transactions with minimal effort—all without leaving Business Central.

“Counter Sales gives front-line teams the speed and control they need to manage orders without leaving Business Central,” said Brian Neufeld, Director of Marketing at Insight Works. “Whether you’re scanning barcodes or entering items manually, this app keeps transactions moving.”

Purpose-Built for the Sales Counter

Standard Business Central order screens often fall short in high-traffic retail or industrial sales environments. Counter Sales replaces these screens with a fast, user-focused interface tailored for quick checkouts, intuitive item searches, and simplified workflows.

Sales reps can launch orders using the Quick Sale feature for walk-in customers or the Take Order Wizard for more detailed, account-based transactions. Barcode scanning adds speed and accuracy, while manual entry supports flexible, real-world scenarios—including serialized items and complex product configurations.

Why Sales Teams Choose Counter Sales

Counter Sales helps teams move faster and serve customers better by enabling:

• Rapid order entry using barcode scanning or item search
• Real-time pricing and inventory visibility across locations
• Upsell prompts based on related or frequently paired items
• Streamlined customer lookup and new contact creation
• Integrated deposit and payment handling at the point of sale
• Reduced training time with an intuitive user experience

Key Features Include

• Purpose-built POS interface optimized for counters
• Barcode scanning and manual entry support
• Quick Sale and Take Order Wizard for flexible order types
• Enhanced item and contact search
• Customer creation and sales history tracking
• Payment and deposit management
• Support for receipt printers, cash drawers, and mobile use
• Seamless integration with Microsoft Dynamics 365 Business Central

Available Now

Counter Sales is Microsoft AppSource and installs easily using the built-in setup wizard. Learn more or get started at POSforDynamics.com.

About Insight Works

Insight Works is a leading Independent Software Vendor (ISV) dedicated to creating apps exclusively for Microsoft Dynamics 365 Business Central. Insight Works specializes in the manufacturing and distribution industries and provides innovative solutions that streamline operations and enhance productivity for businesses worldwide. With a vast reseller network comprising over 600 global Microsoft Partners, Insight Works ensures its apps are accessible and supported wherever businesses operate. Headquartered in Canada, Insight Works also maintains a regional office in the Netherlands, strengthening its global reach and commitment to localized support. Learn more at https://dmsiworks.com.

The Maintenance Manager app for Microsoft Dynamics 365 Business Central helps manufacturers reduce downtime, extend equipment life, and streamline maintenance with integrated scheduling, mobile access, and data-driven planning.
 

Insight Works, a leading Independent Software Vendor (ISV) for Microsoft Dynamics 365 Business Central, continues to enhance its structured approach to maintenance management with Maintenance Manager. This purpose-built solution transforms how teams manage equipment maintenance inside Business Central.

Maintenance Manager streamlines maintenance, maximizes uptime, and ensures assets last longer by replacing disconnected tools and outdated processes. The app centralizes preventive and corrective maintenance planning, execution, and tracking—all within the same system used to run daily operations.

“With Maintenance Manager, companies take full control of maintenance without leaving Business Central,” said Brian Neufeld, Director of Marketing at Insight Works. “They can plan, execute, and track tasks in one place while aligning maintenance with production schedules and resource availability.”

Keep Maintenance Moving Forward

Maintenance Manager simplifies complex maintenance workflows. Planners schedule tasks based on runtime, distance, output quantity, or calendar intervals. Each work order includes spare parts, routing steps, work instructions, and safety documentation.

Technicians access and complete tasks using the Business Central mobile app, whether they’re on the shop floor or in the field. When a work order involves production equipment, the app blocks off machine capacity to prevent scheduling conflicts and ensure smooth operations.

Why Teams Use Maintenance Manager

Downtime impacts output, costs, and customer trust. Maintenance Manager helps organizations:

• Catch Problems Early – Trigger maintenance before failures occur.
• Reduce Downtime – Align maintenance with production to avoid disruptions.
• Extend Equipment Life – Apply consistent, preventive care.
• Enable Technicians – Access real-time tasks, manuals, and safety docs from any device.
• Track Parts and Labor – Log usage and time for accurate cost tracking.
• Plan Proactively – Analyze historical data to improve future maintenance planning.

Key Features Include

• Time-, runtime-, output-, or distance-based scheduling.
• Corrective and preventive task management.
• Auto-scheduling and planning worksheet
• Spare parts BOMs and routing
• Mobile-friendly task access and updates.
• Maintenance calendar with drag-and-drop scheduling.
• Barcode scanning and document attachments.
• Compatible with MxAPS, Shop Floor Insight, and more.

Available Now

Maintenance Manager is available on Microsoft AppSource and installs easily using the built-in setup wizard. Learn more or get started at MaintenanceForDynamics.com.

About Insight Works

Insight Works is a leading Independent Software Vendor (ISV) dedicated to creating apps exclusively for Microsoft Dynamics 365 Business Central. Insight Works specializes in the manufacturing and distribution industries and provides innovative solutions that streamline operations and enhance productivity for businesses worldwide. With a vast reseller network comprising over 600 global Microsoft Partners, Insight Works ensures its apps are accessible and supported wherever businesses operate. Headquartered in Canada, Insight Works also maintains a regional office in the Netherlands, strengthening its global reach and commitment to localized support. Learn more at https://dmsiworks.com.

Maintenance delays and equipment failures don’t just disrupt operations—they drive up costs and reduce productivity. For teams using Microsoft Dynamics 365 Business Central, there’s a better way to manage maintenance without relying on spreadsheets, disconnected systems, or manual follow-ups.

Register: https://dmsiworks.com/events/manage-equipment-maintenance-in-business-central-plan-smarter-prevent-downtime

Date & Time: September 24, 2025, 1:00 pm EDT (North America)

Join this webinar and learn to streamline maintenance tasks, stay ahead of equipment issues, and keep everything in sync—right inside Business Central.

Learning Objectives:

• Understand how to manage maintenance workflows directly in Business Central.
• Automate preventive maintenance schedules to avoid costly breakdowns.
• Track assets, tasks, and parts in one connected system.
• Give technicians mobile access to assignments, documents, and time tracking.
• Use data to improve maintenance planning and reduce operational risk.

If you’re looking to reduce unplanned downtime, extend asset life, and simplify day-to-day maintenance, this session is for you.

Can’t attend live? Register anyway, and we’ll send you the recording.

Insight Works welcomed nine Microsoft Partners into its reseller program in August, expanding its global footprint and delivering more value to Business Central users.

Insight Works, a leading Independent Software Vendor (ISV) specializing in manufacturing and distribution apps for Microsoft Dynamics 365 Business Central, is excited to announce the addition of nine new Microsoft Partners to its reseller program. The onboarding, completed in August, supports Insight Works’ mission to help businesses worldwide get more out of their Business Central systems through regional expertise and purpose-built solutions.

The newly added partners are well-versed in the challenges faced by manufacturers and distributors. With their deep industry knowledge and localized support, these companies will help organizations streamline processes like production scheduling, warehouse management, and order fulfillment using Insight Works’ suite of Business Central apps.

“We’re excited to welcome these nine new partners into the Insight Works’ reseller program,” said Brian Neufeld, Director of Marketing at Insight Works. “Their local expertise and industry-specific focus will help manufacturers and distributors unlock greater value from Business Central. Together, we’re helping businesses work smarter and achieve more with the tools they already use.”

Nine New Resellers:

• MVP FIRST – United States
• BrightCom – Sweden
• BLUACE – Netherlands
• Navtech Group – Bulgaria
• PKF Digital – Australia
• Advaiya Solutions – United States
• X-link – Denmark
• West Beach Dynamics – Germany
• Daxperience – Belgium

These new partnerships reflect Insight Works’ continued focus on growing a strong, reliable network of resellers who understand the local market and the practical needs of Business Central users. By working closely with partners, Insight Works ensures that end-users receive personalized support and tools that solve real operational challenges.

Visit dmsiworks.com/resellers for a complete list of Insight Works’ resellers.

About Insight Works

Insight Works is a leading Independent Software Vendor (ISV) dedicated to creating apps exclusively for Microsoft Dynamics 365 Business Central. Insight Works specializes in the manufacturing and distribution industries and provides innovative solutions that streamline operations and enhance productivity for businesses worldwide. With a vast reseller network comprising over 600 global Microsoft Partners, Insight Works ensures its apps are accessible and supported wherever businesses operate. Headquartered in Canada, Insight Works also maintains a regional office in the Netherlands, strengthening its global reach and commitment to localized support. Learn more at https://dmsiworks.com.

Quality control shouldn’t slow you down or live outside your system. But for many teams, inspections still rely on paper checklists, disconnected spreadsheets, and after-the-fact data entry. The result? Missed tests, inconsistent results, and delayed decisions.

Register: https://dmsiworks.com/events/transforming-quality-inspections-in-business-central-from-paper-to-automation

Date & time: September 17, 2025, 11:00 am CET (Europe)

This webinar is for Business Central users who want to integrate inspections into the workflow without introducing unnecessary friction.

We’ll show you how to:

• Trigger inspections automatically during receiving, production, or returns
• Replace paper forms with mobile-friendly test templates
• Define pass/fail or graded outcomes and block transactions based on results
• Capture inspection data in real time and tie it to lots, serials, or work centers
• Use Teams and Power Platform to notify, report, and act on issues instantly

Whether you manage receiving, production, or quality assurance, this session will help you move from reactive quality checks to a proactive, automated process.

Can’t attend live? Register anyway, and we’ll send the recording.

Insight Works, a leading Independent Software Vendor (ISV) specializing in manufacturing and distribution apps for Microsoft Dynamics 365 Business Central, is pleased to announce the release of Order Fulfillment Worksheet v1.5. This latest update brings new features that optimize your order fulfillment process by focusing on in-stock orders.

The Order Fulfillment Worksheet app helps businesses streamline warehouse operations by providing real-time visibility into what can ship today. The app automates the creation of picks and shipments, eliminates the need to sift through backorders manually, and enables fulfillment teams to act on accurate, up-to-date inventory data—all from within Business Central.

“With v1.5, we’ve focused on enhancing visibility and performance, especially for companies managing high volumes of orders,” said Brian Neufeld, Director of Marketing at Insight Works. “This release adds new flexibility around partial shipments and smarter allocation logic, all designed to help fulfillment teams stay one step ahead.”

New Features in Order Fulfillment Worksheet v1.5:

• Smarter Order Line Visibility: Get a better understanding of all allocations in one view with the Order Lines page, now with all filters and views applied.
• Enhanced Availability Calculations: Allocations now include internal movements, assembly, and production orders, giving a complete picture of what’s ready to ship.
• Faster Processing for Large Volumes: Customers handling high order volumes benefit from improved load and calculation speeds when opening or recalculating the worksheet.
• Flexible Partial Shipments: Allow creation of partial Warehouse Shipments for partial sales line quantities to better reflect how product is fulfilled.
• Accurate Partial Shipment Availability: Availability calculations include the partial shipments functionality, ensuring better planning.
• Simple View Reset: Use the new Clear View action to quickly remove custom views and return to a clean worksheet view.
• Efficient Refresh Process: The worksheet refreshes only once per action, reducing unnecessary system load and improving responsiveness.

Smarter, Faster Fulfillment with Order Fulfillment Worksheet v1.5

The launch of Order Fulfillment Worksheet v1.5 reinforces Insight Works’ mission to equip Business Central users with practical, high-impact tools that reduce manual tasks and increase operational efficiency. From enhanced availability logic to faster load times and more flexible shipment handling, this release supports growing businesses that depend on speed, accuracy, and control in the fulfillment process.

Ideal for warehouse managers, inventory controllers, and logistics teams, the Order Fulfillment Worksheet app is a must-have for organizations looking to streamline fulfillment and maximize the capabilities of Business Central.

To learn more about Order Fulfillment Worksheet and upgrade to the latest version, visit FulfillmentForDynamics.com or contact your Microsoft Partner today.

About Insight Works

Insight Works is a leading Independent Software Vendor (ISV) dedicated to creating apps exclusively for Microsoft Dynamics 365 Business Central. Insight Works specializes in the manufacturing and distribution industries and provides innovative solutions that streamline operations and enhance productivity for businesses worldwide. With a vast reseller network comprising over 600 global Microsoft Partners, Insight Works ensures its apps are accessible and supported wherever businesses operate. Headquartered in Canada, Insight Works also maintains a regional office in the Netherlands, strengthening its global reach and commitment to localized support. Learn more at https://dmsiworks.com.

The free Safety Logbook app for Microsoft Dynamics 365 Business Central streamlines incident tracking, enhances compliance, and helps businesses reduce risk through centralized, auditable safety management.

Insight Works, a leading Independent Software Vendor (ISV) specializing in manufacturing and distribution apps for Microsoft Dynamics 365 Business Central, is excited to announce the release of its latest EHS management solution: Safety Logbook. This free app enables organizations to streamline incident tracking and compliance, enhancing workplace safety and reducing risk. Built specifically for Business Central Cloud, Safety Logbook replaces manual safety tracking with structured, auditable tools that help teams document incidents, manage follow-ups, and stay prepared for audits—all within the system they already use.

Safety Logbook eliminates the need for spreadsheets, disconnected systems, and paper-based incident reports. With a consistent format for capturing incidents, assigning follow-ups, and maintaining training records, the app helps organizations improve visibility, strengthen accountability, and stay audit-ready.

“Safety Logbook makes it easy for teams to take workplace safety seriously without making it complicated,” said Brian Neufeld, Director of Marketing at Insight Works. “The app gives Business Central users the structure they need to manage incidents and compliance effectively—all without leaving the system they already work in.”

From Reactive Reporting to Proactive Safety Management

Safety Logbook provides a user-friendly platform for tracking incidents, injuries, certifications, and follow-up actions in a centralized location. The app ties each entry to relevant employees, departments, assets, and projects, ensuring complete context for every safety event.

With built-in reporting tools and real-time filtering, users track trends, monitor risk, and prepare for audits quickly and confidently.

Solving Real-World Safety and Compliance Challenges

In manufacturing, warehousing, and distribution environments, safety issues impact productivity, compliance, and employee well-being. Safety Logbook helps organizations:

• Eliminate fragmented safety tracking
• Standardize documentation across teams
• Assign and monitor corrective actions
• Track employee involvement and injury details
• Maintain accurate training and certification records
• Prepare for internal and external audits with ease

Key Features Include:

• Incident Logging with Structured Fields – Capture what happened, when, who was involved, and the severity/probability of each event.
• Follow-Up Action Tracking – Assign and document training, reviews, and corrective actions tied to each incident.
• Certification Management – Track employee training and certification expiration dates in one place.
• Real-Time Reporting and Filtering – Quickly generate reports based on date range, location, log type, employee, and more.
• Contextual Links to Assets and Departments – Connect safety records to specific operations for better insight and analysis.
• Audit-Ready Documentation – Use consistent formats to generate reports that meet compliance standards.
• Works Within Business Central – Avoid switching platforms. Manage all safety data inside the system you already use.
• Built-In Templates and Customization – Get started quickly and adjust log types or fields to suit your needs.

Available Now

Safety Logbook is available now through Microsoft AppSource. The app installs easily using a built-in setup wizard and works with cloud-hosted Business Central environments. Learn more or get started at EHSforDynamics.com.

About Insight Works

Insight Works is a leading Independent Software Vendor (ISV) dedicated to creating apps exclusively for Microsoft Dynamics 365 Business Central. Insight Works specializes in the manufacturing and distribution industries and provides innovative solutions that streamline operations and enhance productivity for businesses worldwide. With a vast reseller network comprising over 600 global Microsoft Partners, Insight Works ensures its apps are accessible and supported wherever businesses operate. Headquartered in Canada, Insight Works also maintains a regional office in the Netherlands, strengthening its global reach and commitment to localized support. Learn more at https://dmsiworks.com.