Marketing Automation news & resources

Microsoft Dynamics Partner Roundup: Queue opens Africa office; Partnership; Data Gatekeeper in Microsoft Marketplace; Agentic marketing automation

by MSDW Reporter
A selection of the latest announcements from the Dynamics partner channel
Business Central Customer Engagement Data Management Data Migration Dynamics 365 Dynamics GP Dynamics NAV Marketing Automation Power Automate Power Platform
ThinkingStreams logo

Marketing automation veterans reveal ThinkingStreams, a new agentic solution

by Jason Gumpert
Co-founders of ClickDimensions bring the startup’s solution into public preview
Customer Engagement Dataverse (CDS) Dynamics 365 Dynamics CRM Marketing Automation Power Apps Power Platform

Community Summit North America 2026: Dynamics 365 CE plans functional expansion while pursuing Microsoft AI ambitions

by Jason Gumpert
At Community Summit 2026, the Dynamics 365 Customer Engagement keynote session focused on purpose-built agents, Work IQ, Copilot Cowork, and more
Copilot Customer Engagement Customer Experience (CX) Customer Insights - Journeys (Marketing) Customer Relationship Mgmt Customer Service Dynamics 365 Dynamics CRM Marketing Automation Power Platform Sales Sales & Marketing

From the Microsoft Dynamics 365 CE/CRM blogs: Configuring governance; Existing consent data; How partners handle duplicates; Improving lead management

by MSDW Reporter
A selection of announcements from the Microsoft Dynamics 365 CE/CRM blogs
Customer Engagement Customer Insights - Journeys (Marketing) Customer Service Customer Service Dynamics 365 Dynamics CRM Governance, Risk, and Compliance (GRC) Marketing Automation Sales Sales & Marketing

From the Microsoft Dynamics 365 CE/CRM blogs: Service agent; Event registration; Prevent duplicate records; Case management agent

by MSDW Reporter
A selection of announcements from the Microsoft Dynamics 365 CE/CRM blogs
Customer Engagement Customer Insights - Journeys (Marketing) Customer Relationship Mgmt Customer Service Customer Service Data Management Dynamics 365 Dynamics CRM Event Management Marketing Automation Sales

From the Microsoft Dynamics 365 CE/CRM blogs: Selling products in D365 Sales; D365 Field Service scheduling; Quota limits in Customer Insights – Journeys; CRM implementation checklist

by MSDW Reporter
A selection of announcements from the Microsoft Dynamics 365 CE/CRM blogs
Customer Engagement Customer Experience (CX) Customer Insights - Journeys (Marketing) Customer Relationship Mgmt Dynamics 365 Field Service Field Service Marketing Automation Project Management Sales Sales & Marketing

From the Microsoft Dynamics 365 CE/CRM blogs: Customer Insights – Extending agentic D365 Sales; Journeys quota limits; Automate record creation

by MSDW Reporter
A selection of announcements from the Microsoft Dynamics 365 CE/CRM blogs
Business Process Mgmt Copilot Studio Customer Engagement Customer Insights - Journeys (Marketing) Dynamics 365 Dynamics CRM Marketing Automation Power Platform Sales Sales & Marketing

From the Microsoft Dynamics 365 CE/CRM blogs: Choose standard functionality first; Compliance profiles, purposes, topics; Design tips; Agentic CRM for sales teams

by MSDW Reporter
A selection of announcements from the Microsoft Dynamics 365 CE/CRM blogs
Copilot Customer Engagement Customer Insights - Journeys (Marketing) Customer Service Customer Service Dynamics 365 Dynamics CRM Marketing Automation Regulatory Compliance Sales Sales & Marketing

From the Microsoft Dynamics 365 CE/CRM Blogs: SQL4CDS record counts; Create segment with unmapped fields; Securing sensitive documents; Message expiration

by MSDW Reporter
A selection of the latest insight from the Dynamics 365 CE/CRM blogs
Customer Engagement Customer Insights - Journeys (Marketing) Data Management Dataverse (CDS) Document Management Dynamics 365 Marketing Automation Power Platform

From the Microsoft Dynamics 365 CE/CRM Blogs: Event templates; Modernizing case management; Scheduling operations agent; Customer agentic CRM

by MSDW Reporter
A selection of the latest insight from the Dynamics 365 CE/CRM blogs
Customer Engagement Customer Insights - Journeys (Marketing) Customer Relationship Mgmt Customer Service Customer Service Dynamics 365 Event Management Field Service Field Service Marketing Automation Sales

LATEST VENDOR RESOURCES

Mailchimp and Dynamics 365 CRM Integration: Unify Customer Data and Marketing Insights

Inogic

Marketing4Dynamics: Simplifying Mailchimp and Dynamics 365 CRM Integration

Inogic

Dynamics CRM Mailchimp Integration | Unify Sales & Marketing with Marketing4Dynamics

Inogic

How to Integrate Mailchimp with Dynamics 365 CRM | Marketing4Dynamics Tutorial

Inogic

Evaluating Marketing Automation Options for Microsoft Dynamics

emfluence
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Downloadable Checklist: Customer Insights-Journeys vs. Marketing Automation

emfluence
A quick checklist to determine whether Customer Insights-Journeys is the right fit for your team.
Customer Engagement Customer Insights - Journeys (Marketing) Dynamics 365 Dynamics CRM Dynamics Marketing Marketing Automation Marketing Resource Mgmt (MRM) Sales & Marketing

Evaluating Microsoft Customer Insights-Journeys: When It Fits and When It Doesn't

emfluence
Is Microsoft Customer Insights-Journeys the right fit? Learn what to evaluate before you decide.
Customer Engagement Customer Insights - Journeys (Marketing) Dynamics 365 Dynamics CRM Dynamics Marketing Marketing Automation Marketing Resource Mgmt (MRM) Sales & Marketing

AI Readiness Assessment

emfluence
A practical self-assessment to determine whether your CRM and marketing automation are truly ready to support intelligent execution.
Customer Engagement Dynamics 365 Dynamics CRM Dynamics Marketing Marketing Automation Marketing Resource Mgmt (MRM) Sales & Marketing

The AI Readiness Gap: Why CRM and Marketing Automation Must Work Together

emfluence
AI doesn’t fix broken data—this guide explains why CRM and marketing automation must work together before intelligence can deliver real value.
Customer Engagement Dynamics 365 Dynamics CRM Dynamics Marketing Marketing Automation Marketing Resource Mgmt (MRM) Sales & Marketing

Connecting Marketing Impact to Revenue Growth: Building a Modern Value Measurement Framework

Coffee + Dunn
A practical model that connects performance metrics across stages, departments, and systems
Customer Engagement Customer Insights - Journeys (Marketing) Dynamics 365 Marketing Automation Sales & Marketing
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Gaubert Oil: Reaping the Benefits of a Unified System with Microsoft Dynamics 365

Forvis Mazars
Gaubert Oil’s transition to Microsoft Dynamics 365 Marketing boosted productivity for employees.
Customer Engagement Customer Insights - Journeys (Marketing) Dynamics 365 Marketing Automation Oil Sales Sales & Marketing

Boosting ROI with Dynamics 365 CRM and Marketing Automation: A Case Study

emfluence
Discover how Tension Corporation transformed its sales and marketing process by integrating CRM and marketing automation for better lead management and efficiency.
Customer Engagement Dynamics 365 Marketing Automation Sales & Marketing
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The emfluence Marketing Platform for Microsoft Dynamics

The emfluence Marketing Platform is a marketing automation solution built to work hand-in-hand with Microsoft Dynamics 365...
Dynamics 365 Dynamics CRM Dynamics Marketing Education Financial Services Healthcare Insurance Manufacturing Marketing Automation Sales & Marketing
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