Power Platform news & resources

Select the right analytical option for Microsoft Dynamics 365 Customer Engagement

by Ulrik Breval Carlsson
Ulrik Breval Carlsson, “The CRM Chart Guy,” compares the numerous analytics options for Dynamics 365, and guides us to selecting the right tools based on what we need them to...
BI and Reporting Customer Insights Customer Insights - Data Dashboards Dynamics 365 Power BI Power BI Power Platform

The Changing Role of the ISV in the Microsoft Dynamics 365 Tenerife Era

by Arno Ham
Sana Commerce describes how Tenerife, AppSource, and the Common Data Service will require a more centralized, strategic role for ISVs in the channel.
AppSource Business Central CDS Common Data Service Dataverse (CDS) Dynamics 365 Dynamics NAV Microsoft Corporate Power Platform Tenerife

Microsoft Dynamics Partner Roundup: D365 retail replenishment; Donor management; EDI for GP 2018; Inspections for government

by MSDW Reporter
A selection of announcements from the Microsoft Dynamics partner channel
BI and Reporting Commerce Customer Engagement Dynamics 365 Dynamics CRM Dynamics GP EDI Government Inventory Management Not For Profit Power BI Power BI

Our Microsoft Dynamics predictions for 2018

by Jason Gumpert
Will there be a LinkedIn-magnitude story in 2018? Growth or consolidation in the channel? Sunrise on talent and, maybe, a sunset for GP? Here are our prognostications.
AppSource Azure Business Central CDS Common Data Service Customer Engagement Dataverse (CDS) Dynamics 365 Dynamics AX Dynamics CRM Dynamics GP Dynamics Marketing

Microsoft Dynamics 365 for Finance & Operations: December update includes Power BI reports, self-serve vendor collab, India regs (and more)

by MSDW Reporter
Microsoft sends off 2017 with a comprehensive service update, with new efficiencies in both implementation and end-to-end integration
Customer Engagement Customer Insights - Journeys (Marketing) Data Integration Dynamics 365 Dynamics CRM Localization Power BI Power BI Power Platform Sales Sales & Marketing

My 2018 Microsoft Dynamics GP Predictions: Pressure, Power BI, and plenty of risk management

by Mark Polino
GP users should expect few big improvements, but plenty of action going on all around them in the Microsoft business apps space.
BI and Reporting Dynamics 365 Dynamics GP GP 2018 Power BI Power BI Power Platform Security

Best of 2017: Among Microsoft Dynamics 365/CRM experts, some preach pragmatism while others push tech limits

by Jason Gumpert
What we learned about Microsoft’s CRM roadmap in 2017, and how it fits with broader cloud tech plans.
Artificial Intelligence (AI) Azure Azure Machine Learning BI and Reporting CDS Cloud Common Data Service Customer Engagement Customer Insights - Journeys (Marketing) Customer Relationship Mgmt Dataverse (CDS) Digital Transformation

MSDW Podcast: Microsoft MVP Leon Tribe on Salesforce, Flow, and agile Dynamics 365 CRM projects

by Jason Gumpert
Azure Customer Engagement Dynamics 365 Dynamics CRM Flow MSDW Podcast MVP Power Automate Power Platform Salesforce.com

Microsoft enhances Dynamics 365 data integration in latest Common Data Service update

by MSDW Reporter
Lets users sync accounts from Dynamics 365 for Sales to customers in Dynamics 365 for Finance and Operations, Enterprise edition.
Azure Common Data Service Customer Engagement Customer Insights - Journeys (Marketing) Data Integration Dataverse (CDS) Dynamics 365 Power Platform Project Management SaaS Sales Sales & Marketing

Things that made me say "Wow!" about Microsoft Dynamics NAV 2018

by Roberto Stefanetti
Previews are exciting, but Microsoft held some interesting features close to the vest.
Accounting Business Central Business Process Mgmt Business Rules Mgmt Configuration & Development Dynamics 365 Dynamics NAV Extensions Flow Mobile Applications NAV 2018 Power Automate

LATEST VENDOR RESOURCES

How to Detect and Merge Duplicate Records in Dynamics 365 CRM

Inogic

Automate 3PL Billing & Freight Reconciliation with Avantiico’s 3PL Automation Cloud for Dynamics 365 F&SCM

Avantiico

Verify Vendors Against IRS and OFAC Databases | Mekorma Vendor Validation

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Accelerate Your Business Growth with Microsoft Copilot + Dynamics 365

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Portals Community Call, October 2025: SPAs with Power Pages

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2025 Microsoft Business Applications Partner Marketing Insights Report

MSDW Features
Exclusive new research from MSDW reveals how Microsoft Biz Apps partners and customers are navigating a rapidly evolving market
Azure Business Central Customer Engagement Dynamics 365 Finance and Operations Power Platform Sales & Marketing

From Back Office to CFO's Boardroom: How Strategic AP Drives Financial Health

Mekorma
Unlocks cash flow control, stronger vendor ties, better compliance, and smarter decisions
AP Automation Accounting Aerospace & Defense Agriculture Architecture Associations Automotive Billing Boating Business Central Check Printing Chemicals

Make Your D365 Security Compliant, Optimized – and Audit-Ready

Executive Automats
Detect fraud, optimize processes, and accelerate automation
Auditing Automated Testing Azure Business Performance Mgmt Dynamics 365 Dynamics AX Finance and Operations Governance, Risk, and Compliance (GRC) IT Asset Management (ITAM) IT Service Management (ITSM) Licensing

Test, Optimize, Succeed: Ensuring Peak Performance in Dynamics 365 F&SCM

Executive Automats
Master the art of performance testing and unlock the full potential of your Dynamics 365 FSCM system
Auditing Automated Testing Business Performance Mgmt Business Process Mgmt Configuration & Development Copilot Copilot Studio Dynamics 365 Dynamics AX Finance and Operations Governance, Risk, and Compliance (GRC) Load Planning

Common Test Automation Traps in Dynamics 365 and How to Get Around Them - The Ultimate Checklist

Executive Automats
Discover the most common pitfalls that hold businesses back from unlocking their automation potential
Auditing Automated Testing Azure Business Process Mgmt Configuration & Development Development Dynamics 365 Dynamics AX Finance and Operations Governance, Risk, and Compliance (GRC) IT Service Management (ITSM) Integration
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AI-Powered PO Automation Streamlines Dealer Transactions for Global Manufacturing Leader

Avantiico
Discover how a global manufacturing leader used AI-powered automation in Microsoft Power Platform and Dynamics 365 F&SCM to streamline dealer transactions and eliminate manual PO e
AI and Machine Learning Azure Data Integration Dynamics 365 Manufacturing Order Management Power Automate Power Platform Sales Order Processing Workflow Management

National Optical Retailer Accelerates ERP Migration and Multi-Entity Automation with Microsoft Dynamics 365 F&SCM and AMCS

Avantiico
Discover how a leading optical retailer modernized operations via Microsoft Dynamics 365 Finance & Supply Chain Management and reduced ERP migration time by 90 percent using AMCS
BI and Reporting Copilot Data Integration Data Migration Dynamics 365 Finance and Operations Healthcare Multi-Entity Management Power BI Power Platform

Enpro, Inc.: Gaining Efficiency With a New Dynamics 365 CRM System

Forvis Mazars
Integrating a new CRM system with an existing ERP system helped Enpro, Inc. increase efficiency.
Customer Engagement Dynamics 365 Field Service Field Service Manufacturing Power BI Power Platform Sales Sales & Marketing

MACRC: Reducing Processing Times With a Streamlined Dynamics CRM System

Forvis Mazars
Adoption of Microsoft technologies allowed MACRC to better serve members and improve operations.
Customer Engagement Customer Service Customer Service Dynamics 365 Healthcare Power Automate Power Platform

AI-Powered Analytics and Real-Time Reporting: Transforming a Leading Photonics Manufacturer

Korcomptenz
AI and Machine Learning Azure Fabric Manufacturing Power BI Power Platform
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User Adoption Monitor – Track, Measure & Improve Dynamics 365 CRM Engagement

User Adoption Monitor is an intelligent user activity tracking and performance analytics app for Microsoft Dynamics 365 CRM...
Customer Engagement Customer Insights - Journeys (Marketing) Customer Service Dataverse (CDS) Dynamics 365 Field Service Power Apps Power Platform Project Service Automation Sales

Map My Relationships – Visualize Relationships and Hierarchies in Dynamics 365 CRM

Map My Relationships is an advanced visualization app for Microsoft Dynamics 365 CRM and Dataverse, designed to help users...
Customer Engagement Customer Insights - Journeys (Marketing) Customer Service Dataverse (CDS) Dynamics 365 Field Service Power Apps Power Platform Project Service Automation Sales

Kanban Board for Dynamics 365 CRM – Visualize & Manage CRM Data in Dynamics 365

Kanban Board is an advanced visualization solution for Microsoft Dynamics 365 CRM and Dataverse that transforms static CRM...
Customer Engagement Customer Service Dataverse (CDS) Dynamics 365 Field Service Power Apps Power Platform Project Service Automation Sales

SharePoint Security Sync - Sync Security Privileges in Dynamics 365 CRM

SharePoint Security Sync is an integration for Dynamics 365 CRM and SharePoint, designed to enhance document management by...
Customer Engagement Customer Insights - Journeys (Marketing) Customer Relationship Mgmt Customer Service Document Management Dynamics 365 Field Service Power Apps Power Platform Project Service Automation Sales Security

Alerts4Dynamics – Real-Time Alerts & Notifications in Dynamics 365 CRM

Alerts4Dynamics is a comprehensive Dynamics 365 alert tool that helps you create, schedule, and manage real-time...
Customer Engagement Customer Insights - Journeys (Marketing) Customer Service Dynamics 365 Dynamics CRM Field Service Power Apps Power Platform Project Service Automation Sales
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