Dynamics 365 news & resources

Did retailers' holiday S&OP investments pay off?

by Bridget McCrea
While the retail sector’s ability to plan and manage has improved, ERP technology remains a key enabler of more advanced capabilities
Business Central Commerce Dynamics 365 Dynamics AX Dynamics GP Dynamics NAV Dynamics RMS Dynamics SL E-Commerce Retail Sales & Ops Planning Security

Managing a Microsoft Dynamics NAV 2013 upgrade: The importance of detailed testing and shared responsibility

by Linda Rosencrance
Upgrading to NAV 2013 presents plenty of technical challenges, and the key to tackling them starts with organizing the right, says one user
Business Central Data Integration Distribution Dynamics 365 Dynamics NAV E-Commerce NAV 2013 NAVUG Order Management Upgrades nav 2009

Talking Microsoft Dynamics NAV: The Upgrade Conversation (Live Chat)

by Jason Gumpert
A live discussion about the state of upgrades to Dynamics NAV 2013
Business Central Dynamics 365 Dynamics NAV NAV 2013 Upgrades

From the Microsoft Dynamics NAV Blogs: Lot Accumulation Period; Uploading large files; Managing huge databases; Multi to single tenancy

by Linda Rosencrance
A selection of new ideas from Dynamics NAV bloggers
Business Central Dynamics 365 Dynamics NAV Manufacturing Multi-tenant NAV 2013 NAV 2013 R2 Supply Chain Management Web Client

Microsoft Dynamics Partner Roundup: AX Retail POS for iPad, iPhone; AEC360 launch; i95Dev joins AX Alliance; NexTec in Southeast US

by Linda Rosencrance
Recent announcements from the Dynamics partner channel
Architecture Business Central Commerce Construction Dynamics 365 Dynamics AX Dynamics CRM Dynamics GP Dynamics NAV Dynamics SL Engineering Retail

Salesfusion lands $8.25 million in Series B funding round

by Linda Rosencrance
Cash infusion to help the company rapidly accelerate growth both organically and through acquisition, CEO says
Customer Engagement Customer Insights - Journeys (Marketing) Dynamics 365 Dynamics CRM Marketing Automation

Microsoft Dynamics AX Users: Look at the CRM you have before you start shopping

by Murray Fife
Why Dynamics AX Sales and Marketing capabilities can meet the needs of many organizations who think they need a new CRM solution
Customer Engagement Customer Insights - Journeys (Marketing) Customer Relationship Mgmt Dynamics 365 Dynamics CRM Sales Sales & Marketing Sales & Ops Planning Telemarketing

Microsoft Dynamics Partner Roundup: Advanced mapping for CRM; AX food win; NAV homebuilding win; New GP hires

by Linda Rosencrance
Recent announcements from the Dynamics partner channel
BI and Reporting Business Central Commerce Construction Dynamics 365 Dynamics AX Dynamics CRM Dynamics GP Dynamics NAV Food & Beverage Retail Supply Chain Execution

Microsoft’s acquisition of Parature a win all around, analysts say

by Linda Rosencrance
Analysts and industry watchers share their views on the Parature acquisition for Dynamics CRM
Customer Engagement Customer Relationship Mgmt Customer Service Customer Service Dynamics 365 Dynamics CRM Knowledge Management
DoubleCRM.JPG

CRM Confusion: The Double Definition of CRM

by Will Slade
CRM has a straight forward history, but the modern definition is more complex
CRM 2013 Customer Engagement Customer Insights - Journeys (Marketing) Customer Relationship Mgmt Customer Service Customer Service Dynamics 365 Dynamics CRM Not For Profit Sales Sales & Marketing xRM

LATEST VENDOR RESOURCES

SQL Server Reporting Services in Dynamics 365 Finance & Operations

Encore Business Solutions

Accessing Business Central’s Hidden Depreciation Features for Assets Already in Service

MSDW Features

Interface Comparison: Dynamics NAV and Dynamics 365 Business Central

Encore Business Solutions

Unveiling the 2025 Dynamics 365 AP Automation Report for Finance Leaders: Talking AI, Fraud & Automation

SignUp Software

Happy Holly-Daze: Your Year-End Dynamics 365 Business Central Success Checklist

Innovia
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Making AP Work Easier: Streamlining Daily Tasks with Automation

Zetadocs
See how AI automates invoice capture, matching, approvals, and secure storage.
AP Automation Business Central Document Automation Document Management Dynamics 365 Invoice Processing

End-of-Year Microsoft Dynamics 365 Data Cleaning: An Executive Playbook

Plauti
Master duplicate elimination and prevention to start January with clean customer data.
Customer Engagement Data Management Dynamics 365 Dynamics CRM

Lead the Change: Build a Future-Proof Customer Contact Center with AI

JourneyTeam
Ready to modernize your contact center? This guide breaks down exactly how.
Call Tracking Contact Center Contact Center Customer Engagement Customer Experience (CX) Customer Relationship Mgmt Customer Service Customer Service Dynamics 365 Telephony

7 Signs Your Business Has Outgrown QuickBooks

JourneyTeam
When QuickBooks becomes a bottleneck instead of a solution, this guide helps you recognize the signs and understand what a modern ERP can offer as your business grows.
Accounting Business Central Dynamics 365 Enterprise Asset Mgmt Sales and Operations Planning

Stop Overspending on Microsoft Licenses: A Clear Guide to CSP

JourneyTeam
Microsoft licensing shouldn’t feel confusing or costly. This guide shows how CSP simplifies management, reduces spend, and gives organizations better control of their cloud environ
Azure Copilot Dynamics 365 Dynamics GP Fabric Licensing Power Platform Purview Software Licensing
More Dynamics 365 White Papers

Palmer-Donavin Elevates Sales Planning and Customer Engagement with Power Apps and Dynamics 365

JourneyTeam
How Palmer-Donavin moved from spreadsheets to real-time insights
Customer Engagement Customer Service Distribution Dynamics 365 Sales Sales & Marketing Sales & Ops Planning

How Smarter Furnishings Unified Sales, Operations, and Finance with Dynamics 365 Business Central

JourneyTeam
Unifying operations and scaling faster with Dynamics 365 Business Central
Accounting Business Central Business Process Mgmt Customer Engagement Customer Service Dynamics 365 Furniture Manufacturing Power BI Power Platform Retail Sales

From Spreadsheets to Cloud ERP: How MaxxForce Adopted Dynamics 365 Business Central

JourneyTeam
Upgrading to a modern, scalable ERP with Dynamics 365 Business Central
Accounting Business Central Business Process Mgmt Dynamics 365 Enterprise Asset Mgmt Power BI Power Platform Professional Services

Protech Automotive Solutions – Field Operations / Dynamics 365 + Power Platform

JourneyTeam
Transforming field operations with a connected Microsoft Dynamics 365 and Power Platform solution
Automotive Customer Engagement Customer Experience (CX) Customer Relationship Mgmt Customer Service Customer Service Dynamics 365 Field Service Field Service Power Platform Project Operations Project Service Automation

Modernizing Student Engagement at UVA’s Batten School with Microsoft Power Platform

JourneyTeam
Outgrown its legacy student engagement tools, relying on scattered systems and manual processes
Azure Customer Engagement Dataverse (CDS) Dynamics 365 Education Power Apps Power BI Power Pages Power Platform Student Information System
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Translate4Dynamics - Real-Time Translation for Microsoft Dynamics 365 CRM

Translate4Dynamics is an intelligent multilingual enablement solution built for Microsoft Dynamics 365 CRM. It enables real...
Customer Engagement Customer Relationship Mgmt Customer Service Dynamics 365 Field Service Power Apps Power Platform Sales

Attach2Dynamics - Attachments & Documents Management for Optimized Storage in Dynamics 365 CRM

Attach2Dynamics helps you migrate heavy attachments, reduce Dynamics 365 storage costs, and streamline document operations...
Customer Engagement Customer Insights - Journeys (Marketing) Customer Service Document Management Dynamics 365 Field Service Power Apps Power Platform Project Service Automation Sales Storage

WhatsApp4Dynamics – WhatsApp Integration with Microsoft Dynamics 365 CRM

WhatsApp4Dynamics is a powerful communication and customer engagement solution that integrates WhatsApp Business directly...
Communications Customer Engagement Customer Insights - Journeys (Marketing) Customer Relationship Mgmt Customer Service Dynamics 365 Power Apps Power Platform Sales

Data Maturity Assessment

A Data Maturity Assessment is a diagnostic exercise, based on a series of workshops and interviews, that measures the value...
Architecture Azure BI and Reporting Business Performance Mgmt Construction Data Archiving Data Integration Data Management Data Migration Data Warehousing Databases Dynamics 365

Order Management Agent: With HSO, Order Process Automation Starts Here

Supply chain-focused. Microsoft-powered. HSO-delivered. Our Order Management Agent is an AI-powered solution that automates...
AI Agents Architecture Azure Construction Dynamics 365 Engineering Financial Services Government Legal Manufacturing Not For Profit Order Management
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