Dynamics 365 news & resources

Microsoft Dynamics AX Users: Look at the CRM you have before you start shopping

by Murray Fife
Why Dynamics AX Sales and Marketing capabilities can meet the needs of many organizations who think they need a new CRM solution
Customer Engagement Customer Relationship Mgmt Dynamics 365 Dynamics CRM Marketing Sales Sales & Marketing Sales & Ops Planning Telemarketing

Microsoft Dynamics Partner Roundup: Advanced mapping for CRM; AX food win; NAV homebuilding win; New GP hires

by Linda Rosencrance
Recent announcements from the Dynamics partner channel
BI and Reporting Business Central Commerce Construction Dynamics 365 Dynamics AX Dynamics CRM Dynamics GP Dynamics NAV Food & Beverage Retail Supply Chain Execution

Microsoft’s acquisition of Parature a win all around, analysts say

by Linda Rosencrance
Analysts and industry watchers share their views on the Parature acquisition for Dynamics CRM
Customer Engagement Customer Relationship Mgmt Customer Service Customer Service Dynamics 365 Dynamics CRM Knowledge Management
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CRM Confusion: The Double Definition of CRM

by Will Slade
CRM has a straight forward history, but the modern definition is more complex
CRM 2013 Customer Engagement Customer Relationship Mgmt Customer Service Customer Service Dynamics 365 Dynamics CRM Marketing Not For Profit Sales Sales & Marketing xRM

9 Not-So-Obvious Improvements to Microsoft Dynamics NAV 2013

by Dave Parker
Beyond the headlines, there are many less obvious but nevertheless powerful features of NAV 2013 to be excited about
Business Central Data Migration Dynamics 365 Dynamics NAV NAV 2013 Warehouse Management

With Microsoft’s Parature acquisition, Dynamics CRM modernizes its customer service story

by Jason Gumpert
Though not well known in the Dynamics CRM ecosystem, Parature offers key capabilities for SaaS customer service in the mid market
Customer Engagement Customer Relationship Mgmt Customer Service Customer Service Dynamics 365 Dynamics CRM Knowledge Management Social Networks
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Microsoft acquires Parature, adding multi-channel customer service to Dynamics CRM

by Jason Gumpert
Knowledge management, portals, mobile self-service features aim to bolster the Dynamics CRM customer service offering
Customer Engagement Customer Relationship Mgmt Customer Service Customer Service Dynamics 365 Dynamics CRM Knowledge Management Mobile Applications Portals

Dynamics Profile: Developing a career with Microsoft Dynamics NAV and its community

by Linda Rosencrance
Natalie Karolak’s career with NAV has evolved from newcomer in 2006 to forum leader, solution architect, and MVP
Accounting Business Central Dynamics 365 Dynamics NAV

Improving interactions and outcomes with xRM: A customer experience lifecycle model

by Christopher Barry
Technology-enabled techniques for managing both uncontrolled and controlled interactions with your customers
Customer Engagement Customer Relationship Mgmt Customer Service Customer Service Dynamics 365 Dynamics CRM Marketing Sales Sales & Marketing xRM

From the Microsoft Dynamics NAV Blogs: Spicing up NAV 2013; Excel Interop; Office 365 SSO; Directed Pick and Put-away

by Linda Rosencrance
A selection of the latest insight from the Dynamics NAV blogs
Business Central Dynamics 365 Dynamics NAV Manufacturing NAV 2013 Warehouse Management

LATEST VENDOR RESOURCES

Power Up Your Excel Skills with AI-Enabled FP&A Solutions

Vena Solutions

10 Tips to Maximize Efficiency in Business Central with Maintenance Manager

Insight Works

Restaurant Group with 9 brands over 30 locations uses Mekorma Payment Hub for D365 BC

Mekorma

Jet Reports Online - Report Center

insightsoftware

Accurate Inventory Visibility Saves $120k with Dynamics 365 and Western Computer

MSDW Features
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Your Guide to a Smooth and Stress-Free Tax Season for Accounts Payable

Mekorma
Tax season doesn’t have to be overwhelming, especially for Dynamics users
AI AP Automation Accounting Aerospace & Defense Agriculture Architecture Associations Automotive Azure BI and Reporting Billing Boating

Electronic Data Interchange (EDI) Toolkit

STAEDEAN
Get your answers on everything you ever wanted to know about EDI
Dynamics 365 EDI Finance and Operations

Navigating Integrations in D365 F&SCM: The Path to Becoming a Successful Data-Driven Organization

STAEDEAN
Discover faster and simpler ways to create, monitor, maintain, and optimize integrations in Dynamics 365 F&SCM
Data Management Dynamics 365 Finance and Operations

Don’t Fall Victim to Poor Integrations: 3 ERP Integration Horror Stories You Can Avoid

STAEDEAN
This eBook reveals three shocking examples of ERP integrations gone wrong
Data Integration Dynamics 365 Finance and Operations

Enhancing Microsoft D365 Supply Chain Operations with Descartes Visual Compliance

NMB Solutions
Effective ways to streamline export compliance
AI Dynamics 365 Dynamics AX Finance and Operations Regulatory Compliance Shipping Supply Chain Execution Supply Chain Insights Supply Chain Management
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Enhancing AP Efficiency at WEL Companies with Mekorma Payment Hub

Mekorma
AP Automation Accounting Aerospace & Defense Agriculture Architecture Associations Automotive BI and Reporting Boating Business Central Business Process Mgmt Check Printing

Seamless Transition: Dynamics NAV to Dynamics 365 Business Central for Construction Giant

Korcomptenz
Discover how a leading construction company revolutionized its operations by migrating from Dynamics NAV 2009 to Dynamics 365 Business Central.
Business Central Construction Dynamics 365 Dynamics NAV

Transforming Bespoke Manufacturing with Insight Works’ Solutions

Insight Works
The integration of Insight Works’ solutions with Dynamics 365 Business Central has transformed Sotech’s manufacturing operations.
Business Central Dynamics 365 Dynamics NAV Manufacturing Manufacturing

Infographic: How Learning Resources Leverages Microsoft Dynamics 365 to Expand and Drive Future Growth

Sikich
Discover how Learning Resources and Hand2Mind transformed their operations and achieved operational excellence with Microsoft Dynamics 365 Finance and Supply Chain Management.
AI Customer Insights Dynamics 365 Finance and Operations Manufacturing Marketing Insights Power Apps Power Automate Power BI Power Platform Sales Insights Supply Chain Insights

Infographic: Transforming Planar’s Operations with Microsoft Dynamics 365 Finance and Supply Chain Management

Sikich
Discover how Planar’s shift to Microsoft Dynamics 365 is driving efficiency, scalability, and innovation in the display and digital signage industry.
AI Azure Dynamics 365 Finance and Operations Integration Manufacturing Power BI Power Platform Supply Chain Insights
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The Power of Jet Reports Online

In this brochure, you’ll discover the benefits of Jet Reports Online and the insightsoftware Platform. Jet Reports Online...
Business Central Dynamics 365 Dynamics GP

Jet Reports Center Features and Benefits

Access to accurate, up-to-date financial data shouldn’t be a struggle. Jet Reports Online’s Report Center, by insightsoftware...
Business Central Dynamics 365 Dynamics GP

Routing Analysis

Optimize production with routing analysis to reduce variability and enhance costing accuracy. Website | AppSource | On-Demand...
AI Bill Of Material Mgmt Business Central Demand Planning Distribution Distribution Dynamics 365 Forecasting Inventory Management Manufacturing Manufacturing Material Rqmts Planning

Production Order Analysis

Monitor actual vs. expected production costs in real-time to optimize budgets and enhance profitability. Website | AppSource...
AI Bill Of Material Mgmt Business Central Demand Planning Distribution Distribution Dynamics 365 Forecasting Inventory Management Manufacturing Manufacturing Material Rqmts Planning

Multi-Level BOM Viewer

Easily visualize and edit complex BOM hierarchies for streamlined operations. Website | AppSource | On-Demand Demo The Multi...
AI Bill Of Material Mgmt Business Central Demand Planning Distribution Distribution Dynamics 365 Forecasting Inventory Management Manufacturing Manufacturing Material Rqmts Planning
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