FieldOne for End-to-End Customer Service Now Generally Available

Assistant Editor

December 1 2015

Microsoft announced at the end of last week that FieldOne from Microsoft is now generally available, and can be installed directly within Office 365. The announcement comes just four months after Microsoft acquired FieldOne Systems in July, with a goal of adding advanced field services to Dynamics CRM.

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About Dann Anthony

Dann Anthony Maurno is a seasoned business journalist who began his career as International Marketing Manager with Lilly Software, then moved on as a freelancer to write for such prestigious clients as CFO Magazine; Compliance Week;Manufacturing Business Technology; Decision Resources, Inc.; The Economist Intelligence Unit; and corporate clients such as Iron Mountain, Microsoft and SAP. He is the co-author of Thin Air: How Wireless Technology Supports Lean Initiatives(CRC/Productivity Press, 2010).

Dann can be reached at dmaurno@guidepointmedia.com.

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