FieldOne for End-to-End Customer Service Now Generally Available
Microsoft announced at the end of last week that FieldOne from Microsoft is now generally available, and can be installed directly within Office 365. The announcement comes just four months after Microsoft acquired FieldOne Systems in July, with a goal of adding advanced field services to Dynamics CRM.
FieldOne is a decade-old company which, just four years ago, developed a new product based on Dynamics CRM as a platform. They launched it to the market about two years ago and were named a Microsoft Dynamics Global ISV in March 2015.