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Microsoft Dynamics Partner Roundup: Contact Center support; Digital retail acquisition; Quality Inspector; Exec appointment; Service referrals
by
MSDW
Reporter
A selection of announcements from the Dynamics partner channel
Business Central
Contact Center
Contact Center
Customer Engagement
Customer Service
Customer Service
Dynamics 365
E-Commerce
Field Service
Finance and Operations
Quality Control
Microsoft and Salesforce offer contrasting AI pitches to retail industry: NRF 2025
by
Jason
Gumpert
Benioff fires back at Nadella on AI vision, economists advise multi-year journey to AI payoff
Azure
Commerce
Copilot
Dynamics 365
E-Commerce
NRF 2025
Retail
Retail POS
MSDW Podcast: Evaluating Headless and Composable Commerce Options
by
MSDW
Reporter
Diving into the world of modern e-commerce technology, breaking down the key differences between headless and composable commerce
Commerce
Dynamics 365
Dynamics AX
E-Commerce
Finance and Operations
NRF 2025: Big Tech pushes AI agents as retailers weigh outcomes
by
Jason
Gumpert
Microsoft, Nvidia, and others praised AI advances, but some retailers voiced caution
Azure
Copilot
Customer Service
Dynamics 365
Inventory Management
Mobile Applications
NRF 2025
Retail
From the Microsoft Dynamics 365 CE/CRM Blogs: 'Given key not present' error; Poor lead management; Copilot Studio agents; Workflows for orphaned leads
by
MSDW
Reporter
A selection of the latest insight from the Dynamics 365 Customer Engagement blogs
Customer Engagement
Customer Insights - Journeys (Marketing)
Customer Relationship Mgmt
Dataverse (CDS)
Dynamics 365
Marketing Automation
Power Apps
Power Platform
Sales
Sales & Marketing
From the Microsoft Dynamics 365 Finance and Supply Chain Management: Financial reporting for pharma; Power BI data; Task recorder extension; Supply chains
by
MSDW
Reporter
A selection of the latest insight from the Dynamics 365 Finance and Supply Chain Management blogs
BI and Reporting
Dynamics 365
Dynamics AX
Finance and Operations
Financial Management
Pharmaceuticals
Power BI
Power Platform
Supply Chain Management
Microsoft Dynamics Partner Roundup; Industry partnerships; BC field service connector; Insurance CRM win
by
MSDW
Reporter
A selection of announcements from the Dynamics partner channel
Business Central
Customer Engagement
Distribution
Dynamics 365
Field Service
Manufacturing
Retail
From the Microsoft Dynamics 365 Business Central blogs: Page summary provider codeunit; Non-inventory items; Analysis mode; Financial consolidation
by
MSDW
Reporter
A selection of the latest insight from the Dynamics 365 Business Central blogs
BI and Reporting
Business Central
Dynamics 365
Dynamics NAV
Financial Management
Inventory Management
Westcon-Comstor Optimizes Global Sales Process with Dynamics 365 Sales Solution
by
Jason
Gumpert
Technology distributor’s sales process optimization effort built atop critical integrations and broader IT modernization
Customer Engagement
Customer Relationship Mgmt
Data Integration
Dynamics 365
Dynamics CRM
Partner Relationship Management (PRM)
Robotic Process Automation (RPA)
Sales
Sales & Marketing
Workflow Management
Azure Partner Update: Education tool; Sensor testing; Partner relationship management
by
MSDW
Reporter
The latest Azure partner updates
AI and Machine Learning
Azure
Compute
Development
Dynamics 365
Integration
Partner Relationship Management (PRM)
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LATEST VENDOR RESOURCES
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White Papers
Case Studies
Solutions
AI powered Selling: Copilot for Dynamics 365 Sales in Action
WebSan Solutions
Enavate/Andretti GP to BC Migration Story
ENAVATE
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2026 Tax Changes: What You Need to Know
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2026 Tax Changes: A Compliance Guide for Businesses
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The 10th edition of Avalara's annual tax changes report.
Accounting
Business Central
Customer Engagement
Dynamics 365
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Dynamics GP
Dynamics NAV
Dynamics SL
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Financial Management
Tax Management
Whitepaper: Avalara 1099 Readiness Report
Avalara
Most Businesses Still Rely on Manual 1099 Processes Despite Rising Compliance Risk, Avalara Finds
Accounting
Business Central
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Infographic: Avalara 1099 & W-9
Avalara
This infographic discusses the importance of using automation software for W-9 and 1099 compliance to avoid IRS penalties.
Accounting
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Dynamics NAV
Dynamics SL
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Overcoming Data Quality Pitfalls Across Microsoft Apps to Achieve AI-Readiness
STAEDEAN
How manufacturing, construction, and retail organizations can leverage AI agents in the Microsoft ecosystem by fixing data quality issues in Dynamics 365 ERP and the Dataverse.
Business Central
Data Management
Dataverse (CDS)
Dynamics 365
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Making AP Work Easier: Streamlining Daily Tasks with Automation
Zetadocs
See how AI automates invoice capture, matching, approvals, and secure storage.
AP Automation
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Dynamics 365
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Case Study: Electric Motor Supply Company
Avalara
Electric Motor Supply Company energizes operational efficiencies with Avalara
Accounting
Automotive
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Dynamics 365
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Cal Farley’s Boys Ranch – Empowering Financial Stewardship with Dynamic Budgets
Dynamic Budgets
The benefits the nonprofit organization experienced by implementing Dynamic Budgets.
Budgeting
Business Central
Dynamics 365
Dynamics GP
Not For Profit
Back to SalesPad and Dynamics GP: How NewStar Recovered from a Misguided Move to Business Central
Cavallo
Business Central
Distribution
Dynamics 365
Dynamics GP
How BISM Consolidated Systems and Automated Invoicing with Business Central
PayTrace
Accounting
Business Central
Credit Card Processing
Dynamics 365
Dynamics GP
E-Invoicing
Invoice Processing
Payment Processing
Palmer-Donavin Elevates Sales Planning and Customer Engagement with Power Apps and Dynamics 365
JourneyTeam
How Palmer-Donavin moved from spreadsheets to real-time insights
Customer Engagement
Customer Service
Distribution
Dynamics 365
Sales
Sales & Marketing
Sales & Ops Planning
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Translate4Dynamics - Real-Time Translation for Microsoft Dynamics 365 CRM
Translate4Dynamics is an intelligent multilingual enablement solution built for Microsoft Dynamics 365 CRM. It enables real...
Customer Engagement
Customer Relationship Mgmt
Customer Service
Dynamics 365
Field Service
Power Apps
Power Platform
Sales
Attach2Dynamics - Attachments & Documents Management for Optimized Storage in Dynamics 365 CRM
Attach2Dynamics helps you migrate heavy attachments, reduce Dynamics 365 storage costs, and streamline document operations...
Customer Engagement
Customer Insights - Journeys (Marketing)
Customer Service
Document Management
Dynamics 365
Field Service
Power Apps
Power Platform
Project Service Automation
Sales
Storage
WhatsApp4Dynamics – WhatsApp Integration with Microsoft Dynamics 365 CRM
WhatsApp4Dynamics is a powerful communication and customer engagement solution that integrates WhatsApp Business directly...
Communications
Customer Engagement
Customer Insights - Journeys (Marketing)
Customer Relationship Mgmt
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Power Apps
Power Platform
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Data Maturity Assessment
A Data Maturity Assessment is a diagnostic exercise, based on a series of workshops and interviews, that measures the value...
Architecture
Azure
BI and Reporting
Business Performance Mgmt
Construction
Data Archiving
Data Integration
Data Management
Data Migration
Data Warehousing
Databases
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Order Management Agent: With HSO, Order Process Automation Starts Here
Supply chain-focused. Microsoft-powered. HSO-delivered. Our Order Management Agent is an AI-powered solution that automates...
AI Agents
Architecture
Azure
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Dynamics 365
Engineering
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Government
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Manufacturing
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Order Management
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