Dynamics 365 news & resources

Microsoft Dynamics Partner Roundup: Contact Center support; Digital retail acquisition; Quality Inspector; Exec appointment; Service referrals

by MSDW Reporter
A selection of announcements from the Dynamics partner channel
Business Central Contact Center Contact Center Customer Engagement Customer Service Customer Service Dynamics 365 E-Commerce Field Service Finance and Operations Quality Control
Microsoft expo location at NRF 2025

Microsoft and Salesforce offer contrasting AI pitches to retail industry: NRF 2025

by Jason Gumpert
Benioff fires back at Nadella on AI vision, economists advise multi-year journey to AI payoff
Azure Commerce Copilot Dynamics 365 E-Commerce NRF 2025 Retail Retail POS

MSDW Podcast: Evaluating Headless and Composable Commerce Options

by MSDW Reporter
Diving into the world of modern e-commerce technology, breaking down the key differences between headless and composable commerce
Commerce Dynamics 365 Dynamics AX E-Commerce Finance and Operations
John Furner, President and CEO, Walmart U.S. and Azita Martin, Vice President and General Manager, Retail & CPG, NVIDIA, at NRF Retail’s Big Show 2025

NRF 2025: Big Tech pushes AI agents as retailers weigh outcomes

by Jason Gumpert
Microsoft, Nvidia, and others praised AI advances, but some retailers voiced caution
Azure Copilot Customer Service Dynamics 365 Inventory Management Mobile Applications NRF 2025 Retail

From the Microsoft Dynamics 365 CE/CRM Blogs: 'Given key not present' error; Poor lead management; Copilot Studio agents; Workflows for orphaned leads

by MSDW Reporter
A selection of the latest insight from the Dynamics 365 Customer Engagement blogs
Customer Engagement Customer Insights - Journeys (Marketing) Customer Relationship Mgmt Dataverse (CDS) Dynamics 365 Marketing Automation Power Apps Power Platform Sales Sales & Marketing

From the Microsoft Dynamics 365 Finance and Supply Chain Management: Financial reporting for pharma; Power BI data; Task recorder extension; Supply chains

by MSDW Reporter
A selection of the latest insight from the Dynamics 365 Finance and Supply Chain Management blogs
BI and Reporting Dynamics 365 Dynamics AX Finance and Operations Financial Management Pharmaceuticals Power BI Power Platform Supply Chain Management

Microsoft Dynamics Partner Roundup; Industry partnerships; BC field service connector; Insurance CRM win

by MSDW Reporter
A selection of announcements from the Dynamics partner channel
Business Central Customer Engagement Distribution Dynamics 365 Field Service Manufacturing Retail

From the Microsoft Dynamics 365 Business Central blogs: Page summary provider codeunit; Non-inventory items; Analysis mode; Financial consolidation

by MSDW Reporter
A selection of the latest insight from the Dynamics 365 Business Central blogs
BI and Reporting Business Central Dynamics 365 Dynamics NAV Financial Management Inventory Management
Westcon-Comstor

Westcon-Comstor Optimizes Global Sales Process with Dynamics 365 Sales Solution

by Jason Gumpert
Technology distributor’s sales process optimization effort built atop critical integrations and broader IT modernization
Customer Engagement Customer Relationship Mgmt Data Integration Dynamics 365 Dynamics CRM Partner Relationship Management (PRM) Robotic Process Automation (RPA) Sales Sales & Marketing Workflow Management

Azure Partner Update: Education tool; Sensor testing; Partner relationship management

by MSDW Reporter
The latest Azure partner updates
AI and Machine Learning Azure Compute Development Dynamics 365 Integration Partner Relationship Management (PRM)

LATEST VENDOR RESOURCES

AI powered Selling: Copilot for Dynamics 365 Sales in Action

WebSan Solutions

Enavate/Andretti GP to BC Migration Story

ENAVATE

Demo: Automate sales and use tax compliance within Microsoft Dynamics 365 Finance

Avalara

Demo: Automate tax with Avalara for Microsoft Dynamics 365 Business Central

Avalara

2026 Tax Changes: What You Need to Know

Avalara
More Dynamics 365 Videos

2026 Tax Changes: A Compliance Guide for Businesses

Avalara
The 10th edition of Avalara's annual tax changes report.
Accounting Business Central Customer Engagement Dynamics 365 Dynamics AX Dynamics CRM Dynamics GP Dynamics NAV Dynamics SL Finance and Operations Financial Management Tax Management

Whitepaper: Avalara 1099 Readiness Report

Avalara
Most Businesses Still Rely on Manual 1099 Processes Despite Rising Compliance Risk, Avalara Finds
Accounting Business Central Customer Engagement Dynamics 365 Dynamics AX Dynamics CRM Dynamics GP Dynamics NAV Dynamics SL Finance and Operations Financial Management Tax Management

Infographic: Avalara 1099 & W-9

Avalara
This infographic discusses the importance of using automation software for W-9 and 1099 compliance to avoid IRS penalties.
Accounting Business Central Customer Engagement Dynamics 365 Dynamics AX Dynamics CRM Dynamics GP Dynamics NAV Dynamics SL Finance and Operations Financial Management Tax Management

Overcoming Data Quality Pitfalls Across Microsoft Apps to Achieve AI-Readiness

STAEDEAN
How manufacturing, construction, and retail organizations can leverage AI agents in the Microsoft ecosystem by fixing data quality issues in Dynamics 365 ERP and the Dataverse.
Business Central Data Management Dataverse (CDS) Dynamics 365 Finance and Operations Power Apps Power Platform

Making AP Work Easier: Streamlining Daily Tasks with Automation

Zetadocs
See how AI automates invoice capture, matching, approvals, and secure storage.
AP Automation Business Central Document Automation Document Management Dynamics 365 Invoice Processing
More Dynamics 365 White Papers

Case Study: Electric Motor Supply Company

Avalara
Electric Motor Supply Company energizes operational efficiencies with Avalara
Accounting Automotive Distribution Dynamics 365 Financial Management Tax Management

Cal Farley’s Boys Ranch – Empowering Financial Stewardship with Dynamic Budgets

Dynamic Budgets
The benefits the nonprofit organization experienced by implementing Dynamic Budgets.
Budgeting Business Central Dynamics 365 Dynamics GP Not For Profit

Back to SalesPad and Dynamics GP: How NewStar Recovered from a Misguided Move to Business Central

Cavallo
Business Central Distribution Dynamics 365 Dynamics GP

How BISM Consolidated Systems and Automated Invoicing with Business Central

PayTrace
Accounting Business Central Credit Card Processing Dynamics 365 Dynamics GP E-Invoicing Invoice Processing Payment Processing

Palmer-Donavin Elevates Sales Planning and Customer Engagement with Power Apps and Dynamics 365

JourneyTeam
How Palmer-Donavin moved from spreadsheets to real-time insights
Customer Engagement Customer Service Distribution Dynamics 365 Sales Sales & Marketing Sales & Ops Planning
More Dynamics 365 Case Studies

Translate4Dynamics - Real-Time Translation for Microsoft Dynamics 365 CRM

Translate4Dynamics is an intelligent multilingual enablement solution built for Microsoft Dynamics 365 CRM. It enables real...
Customer Engagement Customer Relationship Mgmt Customer Service Dynamics 365 Field Service Power Apps Power Platform Sales

Attach2Dynamics - Attachments & Documents Management for Optimized Storage in Dynamics 365 CRM

Attach2Dynamics helps you migrate heavy attachments, reduce Dynamics 365 storage costs, and streamline document operations...
Customer Engagement Customer Insights - Journeys (Marketing) Customer Service Document Management Dynamics 365 Field Service Power Apps Power Platform Project Service Automation Sales Storage

WhatsApp4Dynamics – WhatsApp Integration with Microsoft Dynamics 365 CRM

WhatsApp4Dynamics is a powerful communication and customer engagement solution that integrates WhatsApp Business directly...
Communications Customer Engagement Customer Insights - Journeys (Marketing) Customer Relationship Mgmt Customer Service Dynamics 365 Power Apps Power Platform Sales

Data Maturity Assessment

A Data Maturity Assessment is a diagnostic exercise, based on a series of workshops and interviews, that measures the value...
Architecture Azure BI and Reporting Business Performance Mgmt Construction Data Archiving Data Integration Data Management Data Migration Data Warehousing Databases Dynamics 365

Order Management Agent: With HSO, Order Process Automation Starts Here

Supply chain-focused. Microsoft-powered. HSO-delivered. Our Order Management Agent is an AI-powered solution that automates...
AI Agents Architecture Azure Construction Dynamics 365 Engineering Financial Services Government Legal Manufacturing Not For Profit Order Management
More Dynamics 365 Solutions