Dynamics 365 news & resources

Microsoft Opens First Common Data Model (CDM) Preview for PowerApps

by Jason Gumpert
Starting with operational entities like sales, service, and purchasing, the PowerApps team aims to build familiarity and demonstrate usage of CDM in apps.
Business Central Common Data Model Customer Engagement Dynamics 365 Dynamics AX Dynamics CRM Dynamics GP Dynamics NAV Dynamics SL Finance and Operations Power Apps Power Platform

Portland Trail Blazers Keep Record Attendance Using Microsoft Dynamics CRM, Data Analytics

by Matt Bolch
SSB Consulting helps sports and entertainment clients like the Trail Blazers retain and upsell ticketholders using Dynamics CRM and customer-loyalty analytics.
Customer Engagement Customer Insights - Journeys (Marketing) Customer Relationship Mgmt Customer Service Customer Service Dynamics 365 Dynamics CRM Marketing Automation Media & Entertainment Power Automate

AXUG Summit Preview: More Dynamics AX User Sessions, Clarity on Dynamics 365

by Dann Anthony Maurno
AXUG Chair Grant Wilson promises more user-generated sessions, more answers from Microsoft on Dynamics 365, and a more “Convergence”-like event. 
AX 7 AXUG AXUG Summit 2016 Dynamics 365 Dynamics AX Finance and Operations Power Automate Summit 2016 lifecycle services

Online Dynamics Support Pivots Toward Microsoft Partners' Optimization of Customer Support

by Linda Rosencrance
Updated approach gives Dynamics partners access to a global network of professionals to resolve customer issues faster
Business Central Dynamics 365 Dynamics AX Dynamics CRM Dynamics GP Dynamics NAV Dynamics SL

Microsoft Dynamics Partner Roundup: Partnership Expands into Midwest; SL 2015 Cloud Trial; Public Sector Global Deal; Cloud Stack for Aussie Bank

by Linda Rosencrance
A selection of announcements from the Dynamics partner channel
Banking Business Central Dynamics 365 Dynamics AX Dynamics CRM Dynamics GP Dynamics NAV Dynamics SL Financial Services Government Power Automate

The Microsoft Dynamics 365 “Hurricane”: How Traditional VARs Should Prepare

by Dann Anthony Maurno
Traditional Dynamics ERP & CRM resellers face not only increasing pressure to focus on cloud, they will soon see competition via a new class of channel partners, say two chan...
Dynamics 365 Microsoft Corporate

10 questions about downtime to ask (and discuss) with your cloud provider

by Rob Curls
For even the most savvy professionals, SLAs can be challenging, cryptic, even intimidating. 
Business Central Cloud Dynamics 365 Dynamics AX Dynamics CRM Dynamics GP Dynamics NAV Dynamics SL Power Automate

The MSDW Podcast: Paul Greenberg on CRM, Self-Interest as a Strategy, and Being Customer-Driven

by Jason Gumpert
A new discussion on the importance of corporate culture, the human experience, and how self-interest drives both customers and companies.
Customer Engagement Customer Insights - Journeys (Marketing) Customer Relationship Mgmt Customer Service Customer Service Dynamics 365 Dynamics CRM MSDW Podcast Sales Sales & Marketing

The Lean Myth: The Overselling of Lean in Manufacturing

by Don Riggs
Lean has its strengths, but no, it is not the only production system you will ever need.
Bill Of Material Mgmt Business Central Dynamics 365 Dynamics AX Dynamics GP Dynamics NAV Dynamics SL Finance and Operations Inventory Management Manufacturing Manufacturing Process Manufacturing

The Azure Stack Delay: Partners see implications for Microsoft Dynamics AX

by Karen Kroll
Does delayed release also signal delay (or even death) of Dynamics AX on-premise?
AX 7 Azure Stack Dynamics 365 Dynamics AX Finance and Operations Power Automate

LATEST VENDOR RESOURCES

From GP to Business Central: Moving Warehouse Operations Forward with Warehouse Insight

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Customer Success Story: Nicehair x Tasklet

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Customer Success Story: Med24 x Tasklet

Tasklet Factory

Demo: Tasklet Mobile WMS for F&SC/AX in 5 minutes

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Dynamics 365 Business Central / Finance ISV Comparison Charts 2025

MSDW Features
Find the best Dynamics 365 ISV solutions with these side-by-side comparison charts
AP Automation BI and Reporting Business Central Dynamics 365 Dynamics NAV E-Commerce EDI Expense Management Payment Processing

Master Your Budgeting Process

Solver
Guiding you through creating a successful annual budget
Budgeting Business Central Dynamics 365 Dynamics AX Dynamics GP Dynamics NAV Dynamics SL Finance and Operations

AI-Powered xFP&A: The Future of Financial Planning

Solver
Explore the transformative power of AI in xFP&A
BI and Reporting Business Central Corporate Perf Mgmt (CPM) Customer Engagement Dynamics 365 Dynamics AX Dynamics CRM Dynamics GP Dynamics NAV Dynamics SL Finance and Operations Financial Management

AI in AP - How Artificial Intelligence Will Change Accounts Payable Processes

Dooap
How AI is now being used in Accounts Payable
AI and Machine Learning AP Automation Accounting Azure Copilot Dynamics 365 Robotic Process Automation (RPA)

Transitioning from Dynamics GP to Dynamics 365 Business Central

Encore Business Solutions
Key information, timelines, and actions for moving to Dynamics 365 Business Central
Accounting Business Central Copilot Dynamics 365 Dynamics GP
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National Optical Retailer Accelerates ERP Migration and Multi-Entity Automation with Microsoft Dynamics 365 F&SCM and AMCS

Avantiico
Discover how a leading optical retailer modernized operations via Microsoft Dynamics 365 Finance & Supply Chain Management and reduced ERP migration time by 90 percent using AMCS
BI and Reporting Copilot Data Integration Data Migration Dynamics 365 Finance and Operations Healthcare Multi-Entity Management Power BI Power Platform

QualiChem Drives Smarter Field Operations with Maplytics for Dynamics 365

Inogic
Customer Engagement Dynamics 365 Web-based Mapping

WatchBox Personalizes the Retail Experience

Plauti
But legacy data migrations and multiple CRM data channels created challenges and eroded the customer 360 view
Customer Insights - Data Data Management Dynamics 365 Jewelry Retail

Future-Proofing the Insurance Experience with a Policyholder 360

Plauti
Delivering a superb insurance experience to policyholders requires the empowerment of employees with the right insights
Customer Insights - Data Data Management Dynamics 365

Booksy Improves Customer and Employee Experience

Plauti
Bad data quality is the party-crasher
Customer Insights - Data Data Management Dynamics 365
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Solver Datasheet

For organizations looking to accelerate growth and gain complete insight into their business, Solver is a cloud-based...
Azure Copilot Dynamics 365 Dynamics AX Dynamics CRM Dynamics GP Dynamics Marketing Dynamics NAV Dynamics SL Fabric

Alerts4Dynamics – Real-Time Alerts & Notifications in Dynamics 365 CRM

Alerts4Dynamics is a comprehensive Dynamics 365 alert tool that helps you create, schedule, and manage real-time...
Customer Engagement Customer Insights - Journeys (Marketing) Customer Service Dynamics 365 Dynamics CRM Field Service Power Apps Power Platform Project Service Automation Sales

The emfluence Marketing Platform for Microsoft Dynamics

The emfluence Marketing Platform is a marketing automation solution built to work hand-in-hand with Microsoft Dynamics 365...
Dynamics 365 Dynamics CRM Dynamics Marketing Education Financial Services Healthcare Insurance Manufacturing Marketing Automation Sales & Marketing

Maplytics — a Location Analytical Companion for Dynamics 365 CRM

Maplytics is a Microsoft-certified geo-analytical mapping solution that embeds location intelligence directly into Microsoft...
Customer Engagement Customer Insights - Journeys (Marketing) Customer Relationship Mgmt Customer Service Dataverse (CDS) Dynamics 365 Dynamics CRM Field Service Power Apps Power Pages Power Platform Project Service Automation

Marketing4Dynamics - Connect MailChimp with Dynamics 365 CRM

Marketing4Dynamics connects MailChimp with Dynamics 365 CRM in real time. It’s more than just a sync; it bridges marketing...
Customer Engagement Customer Relationship Mgmt Dynamics 365 Dynamics CRM Email Management Sales
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