Dynamics 365 news & resources

Can We Actually Confront Data Quality with Business Intelligence?

by Mario Barajas

A BI solution can serve many purposes, but revealing and enabling the measurement and management of data quality standards may be the most valuable for some

BI and Reporting Business Central Data Management Dynamics 365 Dynamics AX Dynamics CRM Dynamics GP Dynamics NAV Dynamics SL

Onboarding Made Easy: What key elements can Microsoft Dynamics customers address?

by David Long

Why SharePoint should be a prime candidate for many Dynamics ERP and CRM customers looking to improve onboarding processes

Business Central Business Process Mgmt Dynamics 365 Dynamics AX Dynamics GP Dynamics NAV Dynamics SL HR Management

Fujitsu offers new Microsoft Dynamics AX industry solution for Japanese companies' overseas interests

by Linda Rosencrance

New offerings address sales, service, cost management, automotive suppliers, with a reach to other Asia Pacific nations

Automotive Budgeting Business Performance Mgmt Customer Engagement Customer Service Customer Service Dynamics 365 Dynamics AX Financial Management Marketing Power Automate SaaS

Microsoft announces General Availability of Social Engagement as Spring '15 release wave, Social CRM loom

by Jason Gumpert

Social Engagement replaces Social Listening with new interface, visualizations, and tools to track and engage with social communication

CRM 2015 Customer Engagement Customer Relationship Mgmt Customer Service Customer Service Dynamics 365 Dynamics CRM Marketing Sales Sales & Marketing Social CRM Social Engagement

Why does your team need a custom mobile solution when you have Microsoft Dynamics CRM 2013 or 2015?

by Chirag Shivalker

Six reasons a custom mobile solution helps your field team do more for customers and get more out of CRM

Customer Engagement Customer Service Customer Service Dynamics 365 Dynamics CRM Marketing Mobile Applications Project Service Automation SaaS Sales Sales & Marketing Service Management

Going Global: Enabling Cross-Language Customer Service Chat

by Clint Poole

How the latest technology in machine translation helps companies provide customer support in languages native to their customers

Customer Engagement Customer Service Customer Service Dynamics 365 Dynamics CRM Unified Communication

What Third-Party Developers Learned From Microsoft Convergence 2015

by Curt Finch

Key takeaways from Convergence on the future of Dynamics products and the role of third-party developers

Business Central Convergence 2015 Dynamics 365 Dynamics GP Dynamics NAV Dynamics SL Time & Attendance

Dynamics Profile: Evangelizing CRM across industries, countries creates even greater understanding, says one Microsoft MVP

by Linda Rosencrance

Steven Foster's Microsoft MVP awards for Dynamics CRM have come after years of selling, supporting, and delivering CRM solutions around the world

Customer Engagement Customer Relationship Mgmt Dynamics 365 Dynamics CRM Marketing Marketing Automation Mobile Applications

IMA, Microsoft join forces to advance digital marketing education in Dynamics CRM partner ecosystem

by Linda Rosencrance

Dynamics CRM users and partners often lack experience in theory around digital marketing, experts say, and better training should benefit the community

Customer Engagement Customer Relationship Mgmt Dynamics 365 Dynamics CRM Marketing Marketing Automation Marketing Resource Mgmt (MRM) Sales Sales & Marketing