Dynamics 365 news & resources

Purchasing is a lesser-known functionality in Field Service Management, but is critical to ensuring technicians have the right products at the right time, advises Hitachi Sol...

Customer Engagement Dynamics 365 Field Service Field Service Inventory Management Preventive Maintenance Purchasing

Indegene, Microsoft plan 'conversational CRM', digital content management for life sciences with Dynamics 365, Omnipresence

by Jason Gumpert

Indegene to integrate its Omnipresence suite with Microsoft Dynamics 365 for Sales to improve performance of sales and medical representatives

Azure Machine Learning Customer Engagement Customer Insights - Journeys (Marketing) Customer Relationship Mgmt Customer Service Customer Service Document Automation Document Management Dynamics 365 Indegene Omnipresence Life Sciences Power Automate

Microsoft Dynamics Webcasts, May 15-19, 2017: Excel reporting; GP, SL process automation; EDI, ecommerce for GP

by Dann Anthony Maurno

Microsoft Dynamics experts weigh in weekly on channel news, how-to and Dynamics product direction.

BI and Reporting Business Central Customer Engagement Customer Insights - Journeys (Marketing) Customer Relationship Mgmt Data Integration Document Automation Document Management Dynamics 365 Dynamics AX Dynamics CRM Dynamics GP

How CRM supports a unified customer experience (if it’s used right)

by JC Quintana

True CRM manages relationships, not transactions, says consultant and author JC Quintana.

Customer Engagement Customer Relationship Mgmt Dynamics 365 Dynamics CRM

LATEST VENDOR RESOURCES

Latest AI Updates at Bluestar PLM: Copilot Agents in Dynamics 365

Bluestar PLM

Is Your Dynamics CRM Ready for Copilot? See What's Wrong, Fix It, Keep It Fixed

Plauti

CRM @ Work: Connecting Dynamics 365 Sales and Contract Management with Contracts 365

TD SYNNEX

Beyond the ERP: Extending Dynamics 365 with a Mobile Field Sales Platform

Dynamics Mobile

BC Data Detox: Clean, Import & Export Like a Pro

Innovia

2026 Application Access Governance Report

Fastpath, now part of Delinea

What can confidence in access controls conceal and how should leaders prepare for the AI era?

AI and Machine Learning Azure Business Central Copilot Dynamics 365 Governance, Risk, and Compliance (GRC) Regulatory Compliance Security Segregation of Duties (SoD)

From Revenue Friction to Revenue Flow with CRM Modernization

Velosio

Where CRM friction is slowing revenue growth and how modernization can help.

Copilot Customer Engagement Dynamics 365

9 Places 3PLs Leak Revenue in Dynamics 365 F&SCM and How to Stop It

Avantiico

Where 3PL billing processes quietly lose cash and margin.

3PL Dynamics 365 Finance and Operations Freight Management

FIDO Magazine - Fall 2026

Fidesic

GP to BC, AI in AP, and the data behind smarter finance modernization.

AP Automation Accounting Business Central Dynamics 365 Dynamics GP Financial Management

The CFO's Field Guide to Planning a Payroll Migration with AI

Integrity Data

How to use AI to create a vendor-ready payroll plan in hours instead of weeks.

AI and Machine Learning Azure Business Central Dynamics 365 Payroll Processing

More Dynamics 365 White Papers

Reach Robotics: Achieving Real-Time Production Visibility and Traceability with Business Central and Insight Works Apps

Insight Works

Reach Robotics replaced production spreadsheets with Business Central and four Insight Works apps, adding shop floor traceability and shortening reporting from days to hours.

AI and Machine Learning Azure Business Central Copilot Distribution Dynamics 365 Logistics

BMZ Germany GmbH: Standardizing Engineering and Production with Bluestar PLM in Dynamics 365

Bluestar PLM

How BMZ Germany, a maker of rechargeable battery systems, unified engineering and production in Dynamics 365 F&SCM with Bluestar PLM.

Bill Of Material Mgmt Consumer Goods Dynamics 365 Electronics Energy Engineering Finance and Operations Industrial Equipment Manufacturing Master Data Mgmt Medical Devices Product Lifecycle Mgmt

Automated D365FO Testing in Practice: A Colliers Project Leaders Case Study

XPLUS

How Colliers cut Dynamics 365 F&O testing from days to hours.

Automated Testing Business Performance Mgmt Configuration & Development Dynamics 365

How Defaqto Took Back Control of Its Dynamics 365 CE Data

Plauti

How Defaqto cleaned up 2,000+ duplicate Dynamics 365 accounts and improved ongoing data quality.

AI Agents Contact Center Copilot Studio Customer Engagement Customer Insights - Data Customer Insights - Journeys (Marketing) Customer Service Data Management Dataverse (CDS) Dynamics 365 Field Service Power Apps

Superior Fireworks Achieves Skyrocketing Success with a Scalable Inventory Management Solution

Tasklet Factory

Learn how Superior Fireworks expanded their operations with Tasklet Mobile WMS

Business Central Dynamics 365 Warehouse Management

More Dynamics 365 Case Studies

Dynamics 365 news & resources

Microsoft Dynamics Webcasts, May 22-26, 2017: Infrastructure for digital transformation; AP automation; Dynamics 365 demos; eSignatures

Microsoft Dynamics Partner Roundup: Invoice automation on AppSource; Rental and service CfMD; Partner's D365 Team; AX, CRM acquisition

Microsoft Cloud to be offered from datacenters in Africa

How to leverage Electronic Reporting and EDI in Microsoft Dynamics 365 for Operations

APIs Expand Utility of AppSource Solutions with Microsoft Dynamics

Microsoft streamlines ExpressRoute deployment for Dynamics 365 for Operations, customer experience apps

Purchasing in Microsoft Dynamics 365 for Field Service: Crucial to single-visit success