Change management best practices for your Dynamics 365 CE project: Understand change as a process

August 22 2019

When you are planning for a Microsoft Dynamics 365 Customer Experience project or enhancement, change is coming to your organization. That change won’t be a one-time experience from which your users simply move on. To properly address its impact, your organization must prepare to adapt and accept change as a process and not a one-time event.

About Heidi Neuhauser

Heidi is a Partner at Reenhanced. She is a Microsoft MVP for Business Applications and is passionate about user adoption, out-of-the-box configuration tools, Dynamics 365 and the Power Platform.

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