Dynamics 365 news & resources

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My favorite new features coming to Microsoft Dynamics 365 Sales, Marketing, and Customer Service in 2021 release wave 2

by Heidi Neuhauser

15 new and updated capabilities that are sure to improve customer experiences

Business Process Mgmt Customer Engagement Customer Insights - Journeys (Marketing) Customer Relationship Mgmt Customer Service Customer Service Data Management Dynamics 365 Marketing Automation Sales Sales & Marketing Telephony
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Microsoft acquires Suplari to bolster spend management in Dynamics 365

by Jason Gumpert

Deal will bolster Dynamics 365's Insights product group with spend data visibility and analysis

BI and Reporting Distribution Dynamics 365 Finance and Operations Financial Management Manufacturing Supplier Networks Supply Chain Execution Supply Chain Management
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Software adoption vendor Pendo raises $150 million Series F round

by MSDW Reporter

Firm reaches $100 million in annual revenue with latest valuation over $2.6 billion

Customer Engagement Dynamics 365
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Microsoft reports 2021 Q4 and full year earnings, with Azure growth steady

by Jason Gumpert

Dynamics 365 revenue growth of 49% as earnings outperform

Azure Dynamics 365 Microsoft Corporate

MSDW Podcast: Adam Robinson on e-commerce for manufacturers

by MSDW Reporter
3PL Business Central Dynamics 365 Dynamics AX Dynamics GP Dynamics NAV E-Commerce Finance and Operations MSDW Podcast Manufacturing Manufacturing Supply Chain Management

Microsoft Dynamics Partner Roundup: Customer service integration; VAR acquisition; AP with MEM; Cloud practice

by MSDW Reporter

A selection of announcements from the Dynamics partner channel

Dynamics 365
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DynamicsCon: Session voting for September 2021 event is open now and it features new twists

by Jason Gumpert

Each of five tracks will select twelve sessions based on community voting

Business Central Customer Engagement Dynamics 365 Dynamics AX Dynamics CRM Dynamics GP Dynamics NAV DynamicsCon September 2021 Finance and Operations Power Platform

From the Microsoft Dynamics 365 Business Central blogs: Delegated admins; Multiple currencies; Dataverse integration; Using Postman

by MSDW Reporter

A selection of the latest insights from Dynamics 365 Business Central blogs

Business Central Data Integration Dynamics 365 Dynamics GP Dynamics NAV
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Digital adoption vendor Whatfix launches Dynamics 365 CE integration

by MSDW Reporter

Adds to company's Microsoft integration suite that includes Teams, Office 365, SharePoint

Customer Engagement Customer Insights - Journeys (Marketing) Customer Service Dynamics 365 Dynamics CRM Field Service Sales Training User Adoption
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MSP Node4 acquires UK-based Microsoft Dynamics 365 & NAV partner TNP

by Jason Gumpert

The NAV|365 People provide Node4 a growing Microsoft business apps practice

Business Central Dynamics 365 Dynamics NAV Power Platform

LATEST VENDOR RESOURCES

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Smarter Sales, Stronger Financials: Driving Revenue with ERP + Dynamics 365 Sales

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All-New AI Chat Assistant for Dynamics 365 WhatsApp Integration

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Master Your Budgeting Process

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Guiding you through creating a successful annual budget
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AI-Powered xFP&A: The Future of Financial Planning

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Explore the transformative power of AI in xFP&A
BI and Reporting Business Central Corporate Perf Mgmt (CPM) Customer Engagement Dynamics 365 Dynamics AX Dynamics CRM Dynamics GP Dynamics NAV Dynamics SL Finance and Operations Financial Management

AI in AP - How Artificial Intelligence Will Change Accounts Payable Processes

Dooap
How AI is now being used in Accounts Payable
AI and Machine Learning AP Automation Accounting Azure Copilot Dynamics 365 Robotic Process Automation (RPA)

Transitioning from Dynamics GP to Dynamics 365 Business Central

Encore Business Solutions
Key information, timelines, and actions for moving to Dynamics 365 Business Central
Accounting Business Central Copilot Dynamics 365 Dynamics GP

Evaluating AP Automation Platforms in 2025

Metafile
Automating capture, approvals, and analytics with AI helps cut costs while improving accuracy and compliance
AP Automation Accounting Azure Business Central Document Automation Document Management Dynamics 365 Dynamics AX Dynamics GP Dynamics NAV Dynamics SL
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National Optical Retailer Accelerates ERP Migration and Multi-Entity Automation with Microsoft Dynamics 365 F&SCM and AMCS

Avantiico
Discover how a leading optical retailer modernized operations via Microsoft Dynamics 365 Finance & Supply Chain Management and reduced ERP migration time by 90 percent using AMCS
BI and Reporting Copilot Data Integration Data Migration Dynamics 365 Finance and Operations Healthcare Multi-Entity Management Power BI Power Platform

QualiChem Drives Smarter Field Operations with Maplytics for Dynamics 365

Inogic
Customer Engagement Dynamics 365 Web-based Mapping

WatchBox Personalizes the Retail Experience

Plauti
But legacy data migrations and multiple CRM data channels created challenges and eroded the customer 360 view
Customer Insights - Data Data Management Dynamics 365 Jewelry Retail

Future-Proofing the Insurance Experience with a Policyholder 360

Plauti
Delivering a superb insurance experience to policyholders requires the empowerment of employees with the right insights
Customer Insights - Data Data Management Dynamics 365

Booksy Improves Customer and Employee Experience

Plauti
Bad data quality is the party-crasher
Customer Insights - Data Data Management Dynamics 365
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Alerts4Dynamics – Real-Time Alerts & Notifications in Dynamics 365 CRM

Alerts4Dynamics is a comprehensive Dynamics 365 alert tool that helps you create, schedule, and manage real-time...
Customer Engagement Customer Insights - Journeys (Marketing) Customer Service Dynamics 365 Dynamics CRM Field Service Power Apps Power Platform Project Service Automation Sales

The emfluence Marketing Platform for Microsoft Dynamics

The emfluence Marketing Platform is a marketing automation solution built to work hand-in-hand with Microsoft Dynamics 365...
Dynamics 365 Dynamics CRM Dynamics Marketing Education Financial Services Healthcare Insurance Manufacturing Marketing Automation Sales & Marketing

Maplytics — a Location Analytical Companion for Dynamics 365 CRM

Maplytics is a Microsoft-certified geo-analytical mapping solution that embeds location intelligence directly into Microsoft...
Customer Engagement Customer Insights - Journeys (Marketing) Customer Relationship Mgmt Customer Service Dataverse (CDS) Dynamics 365 Dynamics CRM Field Service Power Apps Power Pages Power Platform Project Service Automation

Marketing4Dynamics - Connect MailChimp with Dynamics 365 CRM

Marketing4Dynamics connects MailChimp with Dynamics 365 CRM in real time. It’s more than just a sync; it bridges marketing...
Customer Engagement Customer Relationship Mgmt Dynamics 365 Dynamics CRM Email Management Sales

DeDupeD – Detect, Prevent & Merge Duplicates in Dynamics 365 CRM

DeDupeD is an advanced duplicate data management solution for Microsoft Dynamics 365 CRM and Dataverse. It ensures your CRM...
Agriculture Architecture Automotive Customer Engagement Customer Service Data Management Dataverse (CDS) Design & Decorating Dynamics 365 Dynamics CRM Field Service Power Apps
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