Skip to main content
Community Summit 2026
Directions EMEA 2026, Paris
Log in
Articles
Live Events
Podcast
Partner Zone
White Papers
Video library
Case Studies
Solutions
Vendor Directory
Dynamics 365
Back
Dynamics 365
All D365
Customer Engagement
Back
Customer Engagement
All 365 Customer Engagement
Sales
Customer Service
Field Service
Customer Insights - Data
Customer Insights - Journeys (Marketing)
Business Central
Finance and Operations
Back
Finance and Operations
Project Operations
Commerce
Human Resources (Talent)
Customer Voice
Power Platform
Back
Power Platform
All Power platform
Power Apps
Power Automate
Power BI
Power Pages (Power apps portals)
Copilot Studio
Dataverse (CDS)
Dynamics AX
Dynamics CRM
Dynamics GP
Dynamics NAV
Azure
Copilot Studio news & resources
PPCC24: Copilots and Agents are core to Power Platform roadmap, Microsoft says
by
Jason
Gumpert
New tools like Plan Designer and autonomous agents in flows could change the Power Platform story
Business Process Mgmt
Copilot
Copilot Studio
Dataverse (CDS)
Power Apps
Power Automate
Power Pages
Power Platform
Power Platform Community Conference 2024
Workflow Management
Microsoft boosts M365 Copilot collaboration with Pages and Agents
by
MSDW
Reporter
The set of use cases for AI agents built in Copilot Studio is broadening
Copilot
Copilot Studio
Data Management
Knowledge Management
Portals
Power Platform
Robotic Process Automation (RPA)
From the Microsoft Power Platform blogs: Desktop flow; Pre-filtered list view; Automate HR requests; Approval comments
by
MSDW
Reporter
A selection of the latest insight from the Power Platform blogs
Business Process Mgmt
Copilot Studio
Document Automation
HR Management
Power Apps
Power Automate
Power Platform
Workflow Management
Biz Apps Classroom, Ep. 17: Power Platform Community Conference 2024 Preview with Lisa Crosbie
by
MSDW
Reporter
Lisa's AI-centric workshop at #PPCC24 takes a different approach to introducing AI and Copilot concepts
Biz Apps Classroom
Copilot
Copilot Studio
Customer Engagement
Dynamics 365
MSDW Podcast
Power Apps
Power Automate
Power Platform
Power Platform Community Conference 2024
European Power Platform Conference 2024 Recap: Preparing for data integration and AI
by
Eamon
McCarthy Earls
Microsoft MVP Lisa Crosbie shares key insights from the European Power Platform Conference
AI and Machine Learning
Azure
Business Process Mgmt
Copilot Studio
Data Integration
Dataverse (CDS)
Dynamics 365
Power Apps
Power Automate
Power Platform
Robotic Process Automation (RPA)
From the Microsoft Power Platform blogs: Service principal authentication; YAML code generator; Power Pages reverse proxy; Visualize data models
by
MSDW
Reporter
A selection of the latest insight from the Power Platform blogs
Copilot Studio
Portals
Power Apps
Power Pages
Power Platform
Security
Microsoft’s 2024 release wave 2 for Power Platform focuses on automated development and insights
by
Jason
Gumpert
Microsoft is emphasizing the ability use generative AI and agents to launch new app, flow, and reporting resources
Azure
BI and Reporting
Business Process Mgmt
Copilot Studio
Data Integration
Data Management
Data Warehousing
Dataverse (CDS)
Development
Fabric
Power Apps
Power Automate
From the Microsoft Power Platform blogs: Approval task link; DevTools extension; Upload files to SharePoint; Replace a copilot
by
MSDW
Reporter
A selection of the latest insight from the Power Platform blogs
Copilot Studio
Data Integration
Dataverse (CDS)
Document Management
Portals
Power Apps
Power Automate
Power Pages
Power Platform
From the Microsoft Power Platform blogs: Live coauthoring; Multiple flow triggers; Customer enquiry; Delegate approval tasks
by
MSDW
Reporter
A selection of the latest insight from the Power Platform blogs
Business Process Mgmt
Copilot Studio
Customer Engagement
Data Integration
Dataverse (CDS)
Dynamics 365
Power Apps
Power Automate
Power Platform
Workflow Management
Microsoft names 2024 Partner of the Year Winners and Finalists
by
MSDW
Reporter
Seven business app categories see dense cluster of winners and finalists
Business Central
Business Process Mgmt
Copilot Studio
Customer Engagement
Customer Experience (CX)
Customer Insights - Data
Customer Service
Dynamics 365
Finance and Operations
Financial Management
Power Apps
First page
«
Previous page
‹
…
Page
9
Page
10
Page
11
Page
12
Current page
13
Page
14
Page
15
Page
16
Page
17
Next page
›
Last page
»
LATEST VENDOR RESOURCES
Videos
White Papers
Case Studies
Solutions
Copilot Chronicles, October 2026: Upskilling to outlast any technology stack
MSDW Features
Copilot Chronicles, August 2026: Leading Sales & Service in the Age of AI Agents
MSDW Features
Portals Community Call, June 2026: Add an Agent
Copilot Chronicles, May 2026: Build Your Own Copilot Cockpit -- Running Your Work Through Agentic Services
MSDW Features
Top Five Ways to Solve Data Management Issues in Finance Departments
Velosio
More Copilot Studio Videos
Beyond Go-Live: How to Maximize the Long-Term Value of Microsoft Dynamics
AlfaPeople
How to keep Microsoft Dynamics creating value long after go-live.
Business Central
Commerce
Contact Center
Copilot
Copilot Studio
Customer Engagement
Customer Insights - Data
Customer Insights - Journeys (Marketing)
Customer Service
Dynamics 365
Dynamics AX
Dynamics CRM
5 Operational Gaps Manufacturers Must Address Before AI
Inner Join Technologies
Assess your manufacturing organization's readiness for AI.
AI Agents
AI and Machine Learning
Azure
Business Central
Business Performance Mgmt
Copilot
Copilot Studio
Customer Engagement
Customer Insights - Data
Customer Insights - Journeys (Marketing)
Customer Service
Databases
The Ultimate Guide to Dynamics 365 | Expert Edition 2026
Dynamics Square USA
Discover how Microsoft Dynamics 365, Fabric, Power Platform, and Copilot work better together.
AI and Machine Learning
Azure
Business Central
Commerce
Compute
Contact Center
Copilot
Copilot Studio
Customer Engagement
Customer Insights - Data
Customer Insights - Journeys (Marketing)
Customer Service
Building a Connected Revenue Engine with Microsoft Dynamics 365, Customer Insights, and AI
Coffee + Dunn
Predictable growth starts with a connected revenue engine. Learn how Microsoft Dynamics 365 and AI can help align sales, marketing, service, and data.
AI and Machine Learning
Copilot
Copilot Studio
Customer Engagement
Customer Insights - Data
Customer Insights - Journeys (Marketing)
Customer Service
Dataverse (CDS)
Dynamics 365
Dynamics CRM
Fabric
Finance and Operations
Your ERP Is Why Your AI Program Isn't Working
Velosio
AI is only as effective as the ERP behind it. Learn why modernizing your ERP is the key to moving AI from pilots to real business results.
AI Agents
Business Central
Copilot
Copilot Studio
Dynamics 365
Fabric
Finance and Operations
Power Platform
More Copilot Studio White Papers
How Defaqto Took Back Control of Its Dynamics 365 CE Data
Plauti
How Defaqto cleaned up 2,000+ duplicate Dynamics 365 accounts and improved ongoing data quality.
AI Agents
Contact Center
Copilot Studio
Customer Engagement
Customer Insights - Data
Customer Insights - Journeys (Marketing)
Customer Service
Data Management
Dataverse (CDS)
Dynamics 365
Field Service
Power Apps
Adrian Steel Unified CRM and Marketing Data Across Five Platforms with Inner Join's Power BI Expertise
Inner Join Technologies
Unified reporting turns fragmented data into actionable intelligence. See what's possible when your data works together!
Automated Data Collection
Azure
Business Central
Copilot Studio
Customer Engagement
Customer Insights - Data
Customer Insights - Journeys (Marketing)
Customer Service
Data Integration
Databases
Dynamics 365
Dynamics CRM
Industrial Manufacturer Leans into AI and Automation with VCIO Global
VCIO Global
Industrial Manufacturer Leans into AI and Automation with VCIO Global
AI and Machine Learning
Azure
Business Central
Copilot
Copilot Studio
Dynamics 365
Manufacturing
Power Apps
Power Automate
Power BI
Power Platform
Security
Global Rotational Molded Plastics Transforms with Business Central
VCIO Global
Learn how PolyJohn Enterprises undertook their digital transformation with VCIO Global, M365, CRM and Business Central.
AI and Machine Learning
Azure
Business Central
Copilot Studio
Customer Engagement
Customer Insights - Data
Customer Insights - Journeys (Marketing)
Dynamics 365
Manufacturing
Power Apps
Power Automate
Power BI
How WatchBox Turned Scattered Customer Data into One Trusted View of Every Collector
Plauti
When a collector’s buying history is spread across a dozen records, personal service is out of reach. See how WatchBox built a single trusted customer view and saw month-over-month
AI Agents
Contact Center
Copilot Studio
Customer Engagement
Customer Insights - Data
Customer Insights - Journeys (Marketing)
Customer Service
Data Management
Dataverse (CDS)
Dynamics 365
Field Service
Jewelry
More Copilot Studio Case Studies
Microsoft Dynamics 365 AI Opportunity Lab
Turn AI Possibilities into Practical Outcomes for D365 CE/CRM Microsoft Dynamics 365 CE/CRM contains rich business data, and...
Azure
Contact Center
Copilot
Copilot Studio
Customer Engagement
Customer Insights - Data
Customer Insights - Journeys (Marketing)
Customer Service
Dataverse (CDS)
Dynamics 365
Dynamics CRM
Dynamics Marketing
Microsoft Dynamics 365 CE/CRM Health Check
Maximize Your Investments With a Dynamics 365 Health Check • Is CRM adoption meeting expectations? • Is CRM being used the...
Azure
Contact Center
Copilot
Copilot Studio
Customer Engagement
Customer Insights - Data
Customer Insights - Journeys (Marketing)
Customer Service
Dataverse (CDS)
Dynamics 365
Dynamics CRM
Dynamics Marketing
Inogic Productivity Apps for Microsoft Business Solutions
Inogic is a leading Microsoft Microsoft Dynamics 365 CRM ISV, delivering innovative apps and professional services on...
Azure
Copilot
Copilot Studio
Customer Engagement
Dataverse (CDS)
Dynamics 365
Dynamics CRM
Fabric
Power Apps
Power Automate
Power BI
More Copilot Studio Solutions