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Professional Services news & resources
Top 10 Microsoft Dynamics Feature Articles of September 2014
by
Jason
Gumpert
A look back at feature pieces and other expert insight published on MSDynamicsWorld.com in September 2014
Business Central
CRM 2013
Data Integration
Dynamics 365
Dynamics CRM
Dynamics GP
Dynamics NAV
GP 2013 R2
GP 2015
Industrial Equipment
MVP
NAV 2013
Field Service: The Ultimate Customer Touch
by
Kris
Brannock
While companies worked to drive cost out of field services, a funny thing happened: the service tech became an ambassador for customer relationships
Customer Engagement
Customer Relationship Mgmt
Customer Service
Customer Service
Dynamics 365
Dynamics AX
Manufacturing
Professional Services
Project Service Automation
Service Management
Microsoft Dynamics Partner Roundup: GP Go-Live; CRM Online for BPO; CRM for government contractor business development
by
Linda
Rosencrance
A selection of recent announcements from the Dynamics partner channel
Aerospace & Defense
Distribution
Dynamics CRM
Dynamics GP
Government
Professional Services
How We’re Using Microsoft Dynamics CRM: A journey of continuous, measured improvement for one global services firm
by
Bridget
McCrea
Grant Thornton's global Dynamics CRM success hinges on managing adoption, maintaining agile development process
Customer Engagement
Customer Relationship Mgmt
Customer Service
Customer Service
Dynamics 365
Dynamics CRM
Financial Services
Marketing
Professional Services
Sales
Sales & Marketing
Field Service: The Foundation for Innovation in Customer Experience
by
Kris
Brannock
Why field service has re-emerged as a broad area of opportunity in a device-enabled world
Customer Engagement
Customer Service
Customer Service
Dynamics 365
Dynamics AX
Internet of Things (IoT)
Life Sciences
Manufacturing
Medical Devices
Professional Services
Project Service Automation
Service Management
How adding 'Insights' to Microsoft Dynamics CRM has boosted one GP partner's sale intelligence in unexpected ways
by
Mark
Anderson
The free solution for CRM Online professional users has yielded unexpected benefits, says one Microsoft partner
CRM 2013
Customer Engagement
Customer Relationship Mgmt
Data Management
Dynamics 365
Dynamics CRM
Dynamics GP
Marketing
Professional Services
SaaS
Sales
Sales & Marketing
Microsoft Dynamics Partner Roundup: Supply chain solution for AX 2012 R3; GP Go-Live; AX supply chain win; New CRM partner CEO
by
Linda
Rosencrance
A selection of announcements from the Dynamics partner channel
3PL
AX 2012 R3
Customer Engagement
Dynamics 365
Dynamics AX
Dynamics CRM
Dynamics GP
Freight Management
GP 2013 R2
Inventory Management
Manufacturing
Professional Services
Microsoft Dynamics Partner Roundup: Government contracting; CRM for clinical trials; Field service management; eInvoicing and ePayables partnership
by
Linda
Rosencrance
A selection of announcements from the Dynamics partner channel
AP Automation
Dynamics AX
Dynamics CRM
Dynamics GP
Financial Management
Government
Invoice Processing
Pharmaceuticals
Professional Services
Eight enhancements to Microsoft Dynamics AX Lifecycle Services roll out in June release
by
Jason
Gumpert
Industry-specific APQC libraries, AX 2012 R3 upgrade analysis, more cloud powered support introduced; Community watching actively
AX 2012 R3
Cloud
Commerce
Dynamics AX
Power Automate
Professional Services
Retail
Upgrade
lifecycle services
Microsoft Dynamics Partner Roundup: GP hires; GP service management; NAV rental management; Caribbean services partnership
by
Linda
Rosencrance
A selection of recent announcements from the Dynamics partner channel
Business Central
Customer Engagement
Dynamics 365
Dynamics AX
Dynamics CRM
Dynamics GP
Dynamics NAV
Professional Services
Project Service Automation
Rental
Service Management
Workforce Management
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