Professional Services news & resources

Why Field Service will be Front and Center with the Internet of Things

by Kris Brannock
The opportunity to solve customer problems evolves as IoT emerges
BI and Reporting Big Data Business Central Business Performance Mgmt Business Process Mgmt Customer Engagement Customer Service Customer Service Dynamics 365 Dynamics AX Dynamics GP Dynamics NAV

Microsoft Dynamics Partner Roundup: CRM mobile client release; AX BI win; GP + CRM go-live; AX 2012 Retail go-live

by Linda Rosencrance
A selection of announcements from around the Dynamics partner channel
AX 2012 AX for Retail Commerce Distribution Dynamics AX Dynamics CRM Dynamics GP Financial Management Mobile Applications Professional Services Retail Retail POS

Microsoft Dynamics Partner Roundup: Parature integration; Employee-customer collaboration; Field services portal; Fueling industry POS

by Linda Rosencrance
A selection of announcements from the Dynamics partner channel
AX 2012 R3 CRM 2013 Collaborative Workspaces Commerce Customer Engagement Customer Relationship Mgmt Customer Service Customer Service Dynamics 365 Dynamics AX Dynamics CRM Dynamics SL

To-Increase acquires ERP mobility ISV Dynamics Anywhere

by Jason Gumpert
To-Increase moves forward on strategy to invest in mobility, apps, e-commerce
Business Central Commerce Customer Engagement Dynamics 365 Dynamics AX Dynamics NAV Manufacturing Manufacturing Professional Services Project Service Automation Retail Service Management

Top 10 Microsoft Dynamics Feature Articles of September 2014

by Jason Gumpert
A look back at feature pieces and other expert insight published on MSDynamicsWorld.com in September 2014
Business Central CRM 2013 Data Integration Dynamics 365 Dynamics CRM Dynamics GP Dynamics NAV GP 2013 R2 GP 2015 Industrial Equipment MVP NAV 2013

Field Service: The Ultimate Customer Touch

by Kris Brannock
While companies worked to drive cost out of field services, a funny thing happened: the service tech became an ambassador for customer relationships
Customer Engagement Customer Relationship Mgmt Customer Service Customer Service Dynamics 365 Dynamics AX Manufacturing Professional Services Project Service Automation Service Management

Microsoft Dynamics Partner Roundup: GP Go-Live; CRM Online for BPO; CRM for government contractor business development

by Linda Rosencrance
A selection of recent announcements from the Dynamics partner channel
Aerospace & Defense Distribution Dynamics CRM Dynamics GP Government Professional Services

How We’re Using Microsoft Dynamics CRM: A journey of continuous, measured improvement for one global services firm

by Bridget McCrea
Grant Thornton's global Dynamics CRM success hinges on managing adoption, maintaining agile development process
Customer Engagement Customer Insights - Journeys (Marketing) Customer Relationship Mgmt Customer Service Customer Service Dynamics 365 Dynamics CRM Financial Services Professional Services Sales Sales & Marketing

Field Service: The Foundation for Innovation in Customer Experience

by Kris Brannock
Why field service has re-emerged as a broad area of opportunity in a device-enabled world
Customer Engagement Customer Service Customer Service Dynamics 365 Dynamics AX Internet of Things (IoT) Life Sciences Manufacturing Medical Devices Professional Services Project Service Automation Service Management

How adding 'Insights' to Microsoft Dynamics CRM has boosted one GP partner's sale intelligence in unexpected ways

by Mark Anderson
The free solution for CRM Online professional users has yielded unexpected benefits, says one Microsoft partner
CRM 2013 Customer Engagement Customer Insights - Journeys (Marketing) Customer Relationship Mgmt Data Management Dynamics 365 Dynamics CRM Dynamics GP Professional Services SaaS Sales Sales & Marketing

LATEST VENDOR RESOURCES

ARVO in Action: From Requirement to Working Business Central Solution (Illustrative Case Study)

Bluefort

How to Integrate Mailchimp with Dynamics 365 CRM | Marketing4Dynamics Tutorial

Inogic

We Fixed These D365 Performance Nightmares – Here’s How | WEBINAR

XPLUS

Microsoft Dynamics 365 Business Central Partner | Complete ERP Solutions

MetaOption

Performance Monitoring in D365 F&SCM: Why your D365 is slow and exactly what to do about it?

XPLUS
More Professional Services Videos

The Partner's Guide to Assessing AP Transformation Risk During Dynamics GP-to-BC Migrations

Mekorma
A practical guide to reducing AP risk during GP to Business Central migrations.
AI Aerospace & Defense Agriculture Architecture Associations Automotive Boating Business Central Check Printing Chemicals Construction Consumer Goods

The Microsoft Dynamics Guide to Recurring Revenue for Manufacturers

Bluefort
Discover how manufacturers can turn products into profitable, recurring outcome-based services, without outgrowing Microsoft Dynamics 365.
Business Central Business Process Mgmt Customer Experience (CX) Dynamics 365 Energy Financial Management Industrial Equipment Logistics Manufacturing Medical Devices Professional Services Revenue recognition

The Hidden Cost of Your Microsoft Dynamics Stack: Why ERP and CRM Integration Debt Is Holding You Back

Bluefort
Stop paying the hidden cost of disconnected ERP and CRM data.
AI Agents Aerospace & Defense Agriculture Architecture Associations Automotive Boating Business Central Business Process Mgmt Chemicals Construction Consumer Goods

Terminal Velocity: The D365 Finance Payment Playbook

Bluefort
The biggest barrier to finance velocity in D365 Finance may not be your ERP, it may be the payment architecture sitting around it.
AP Automation Aerospace & Defense Agriculture Architecture Associations Automotive Billing Boating Chemicals Complex Billing Construction Consumer Goods

Stop Paying to Collect Payments: The Payment Automation Playbook for Business Central

Bluefort
The hidden cost of payment processing in Business Central isn’t the payment. It’s everything that happens after it.
AP Automation Aerospace & Defense Agriculture Architecture Associations Automotive Billing Boating Business Central Chemicals Complex Billing Construction
More Professional Services White Papers

How a Leading CPA Firm Modernized Finance—and Closed the Books in Just 3 Days

Velosio
Outgrowing QuickBooks: How Berkowitz Pollack Brant Built a Scalable ERP Foundation for Growth
Dynamics 365 Finance and Operations Financial Services Professional Services Tax and Accounting

From Spreadsheets to Cloud ERP: How MaxxForce Adopted Dynamics 365 Business Central

JourneyTeam
Upgrading to a modern, scalable ERP with Dynamics 365 Business Central
Accounting Business Central Business Process Mgmt Dynamics 365 Enterprise Asset Mgmt Power BI Power Platform Professional Services

Building a Modern Microsoft 365 Intranet for a Growing Professional Services Firm

JourneyTeam
Modernizing its intranet with Microsoft 365 for a cleaner, more connected employee experience
Knowledge Management Professional Services

Building a Better Intranet: A Professional Services Firm’s Journey to Connection and Clarity with Microsoft 365 and JourneyTeam

JourneyTeam
Creating a modern intranet built on SharePoint Online and Viva
Collaborative Workspaces Engineering Governance, Risk, and Compliance (GRC) Knowledge Management Professional Services

Power BI Implementation for UK’s Leading Fashion Brand: Case Study

Dynamics Square USA
UK fashion leader cuts costs & boosts reporting with Power BI implementation. See how real-time insights changed it all.
BI and Reporting Design & Decorating Design & Living Dynamics 365 Fashion Footwear Power BI Power Platform Professional Services Real Estate Retail
More Professional Services Case Studies

AXIO Core Financials: Powered by AI

AXIO is a rapid implementation and continuous support solution for Dynamics 365 Finance that leverages AI automations and...
Dynamics 365 Finance and Operations Professional Services

Microsoft Dynamics 365 Business Central

Microsoft Dynamics 365 Business Central is an all-in-one cloud ERP designed to help small and mid-sized businesses unify...
Distribution Dynamics 365 Dynamics CRM Dynamics Marketing Manufacturing Power Platform Professional Services Retail

Guide to Choosing Your Payment Hub Subscription

Mekorma Payment Hub offers three subscription tiers, but how do you choose the best one for your organization? Use this guide...
AP Automation Accounting Aerospace & Defense Agriculture Architecture Associations Automotive Banking Billing Boating Business Central Check Printing

Mekorma Payment Hub for D365 Business Central

Mekorma Payment Hub is your trusted platform for managing accounts payable vendor payments. Fully embedded in D365 Business...
AP Automation Accounting Aerospace & Defense Agriculture Associations Automotive BI and Reporting Boating Business Central Check Printing Chemicals Complex Billing

MetaDocs - Document Management System

Streamline your business with MetaDocs: Efficient, Secure, and Intelligent Document Management MetaDocs is a robust document...
Business Central Commerce Construction Customer Engagement Customer Voice Distribution Document Automation Document Management Dynamics 365 Finance and Operations Governance, Risk, and Compliance (GRC)
More Professional Services Solutions