Building a Better Intranet: A Professional Services Firm’s Journey to Connection and Clarity with Microsoft 365 and JourneyTeam
MSA’s intranet had grown overly complex and difficult to maintain, with scattered content, too many editors, and employees struggling to find basic information. The shift to Microsoft Teams added confusion about where content should live, making it clear they needed a centralized, user-friendly hub rather than just another storage site. Based on a recommendation from SMPS, MSA turned to JourneyTeam for their SharePoint, Viva, and Teams expertise and their strategic approach to rebuilding the experience.
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JourneyTeam is a US-based Microsoft solutions partner with more than 30 years of experience helping organizations modernize how they work through Dynamics 365, Microsoft 365, Power Platform, Azure, AI/Copilot, and Microsoft’s secur