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Why Thunderhead.com speeds Microsoft's Dynamics CRM customer engagement story
by
Linda
Rosencrance
Thunderhead’s platform offers Microsoft unique technology for enhancing customer experiences across touch points, analysts say
CRM 2015
Customer Engagement
Customer Relationship Mgmt
Customer Service
Customer Service
Dynamics 365
Dynamics CRM
Financial Services
Insurance
SaaS
Thunderhead.com
Microsoft talks up Dynamics CRM strengths for banking sector
by
Linda
Rosencrance
Customer experience, marketing, operational efficiency, reference customers all on tap for Dynamics CRM team around Sibos banking event
Auditing
Customer Engagement
Customer Relationship Mgmt
Customer Service
Customer Service
Dynamics 365
Dynamics CRM
Dynamics Marketing
Financial Services
Marketing
Marketing Automation
Marketing Resource Mgmt (MRM)
How We’re Using Microsoft Dynamics CRM: A journey of continuous, measured improvement for one global services firm
by
Bridget
McCrea
Grant Thornton's global Dynamics CRM success hinges on managing adoption, maintaining agile development process
Customer Engagement
Customer Relationship Mgmt
Customer Service
Customer Service
Dynamics 365
Dynamics CRM
Financial Services
Marketing
Professional Services
Sales
Sales & Marketing
InfoHounds mortgage customer retention tool integrates with Microsoft Dynamics CRM
by
Linda
Rosencrance
Integration aims to boost customer retention by adding mortgage market data to CRM
Customer Engagement
Customer Relationship Mgmt
Dynamics 365
Dynamics CRM
Financial Services
Loan Management
Marketing
Marketing Automation
Sales
Sales & Marketing
Microsoft Dynamics Partner Roundup: EDGE for AX; DiSupply for Microsoft channel; Schwab OpenView integration; Nintex for CRM
by
Linda
Rosencrance
A selection of recent announcements from the Dynamics partner channel
AX 2012 R3
Customer Engagement
Customer Relationship Mgmt
Customer Service
Customer Service
Dynamics 365
Dynamics AX
Dynamics CRM
Financial Services
Manufacturing
Mobile Applications
Retail POS
Microsoft Dynamics Partner Roundup: Online workplace giving; CRM integration win; NAV financial management win; New CRM Online service offering
by
Linda
Rosencrance
A selection of announcements from the Dynamics partner channel
Business Central
CRM 2013
CRM Online
Data Integration
Dynamics 365
Dynamics CRM
Dynamics NAV
E-Commerce
EDI
Financial Management
Financial Services
Fundraising
Gartner estimates Microsoft Dynamics CRM revenue rose 23 percent in 2013
by
Linda
Rosencrance
Microsoft remains fourth in market share behinds Salesforce, Oracle, SAP, report states
Consumer Goods
Customer Engagement
Customer Relationship Mgmt
Customer Service
Customer Service
Dynamics 365
Dynamics CRM
Financial Services
IBM
Manufacturing
Marketing
Media & Entertainment
HP expanding delivery of Microsoft Dynamics AX, CRM enterprise services in Asia
by
Linda
Rosencrance
Acquisition of Arvato Systems’ regional Dynamics practice will accelerate investments in cloud, analytics, data management, mobility, company says
Automotive
Banking
Cloud
Commerce
Consumer Goods
Customer Engagement
Customer Relationship Mgmt
Customer Service
Customer Service
Data Management
Dynamics 365
Dynamics AX
Microsoft Dynamics Partner Roundup: CRM VAR deal; New wealth management, food manufacturing releases; AX win; NAV hires
by
Linda
Rosencrance
A selection of recent announcements from the Dynamics partner channel
AX 2012
Business Central
Customer Relationship Mgmt
Dynamics 365
Dynamics AX
Dynamics CRM
Dynamics NAV
Financial Services
Food & Beverage
Manufacturing
Manufacturing
Not For Profit
Hitachi Solutions America acquires Microsoft Dynamics CRM firm Customer Effective
by
Jason
Gumpert
Customer Effective's financial services solutions were a key driver of deal, companies say
Dynamics CRM
Financial Services
Insurance
Resellers
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