Case Studies

Our case studies library is full of customer stories from software vendors, designed to provide guidance as you investigate approaches for implementing Microsoft-related software.

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EMCO Streamlines Services With Microsoft Dynamics 365 Sales

enVista

Real-time visibility and centralized data with the implementation of Microsoft Dynamics CRM

Call Tracking Chemicals Customer Engagement Customer Relationship Mgmt Data Management Dynamics 365 Dynamics CRM Loyalty Management Sales & Marketing

Booksy Improves Customer and Employee Experience

Plauti
Bad data quality is the party-crasher
Customer Insights - Data Data Management Dynamics 365

United Church of Canada Upgrades to Dynamics 365 Business Central to Keep Up With Future Growth

360 Visibility
They wanted to transition their back office and accounting to the Cloud
Business Central Dynamics 365 Dynamics NAV Not For Profit

Planar Innovates Digital Vision with Upgrade to D365 from Dynamics AX

Sikich
Global leader in display and digital signage solutions standardizes on Microsoft Dynamics 365 as its core business management solution.
Design & Living Dynamics 365 Electronics Finance and Operations Financial Management Manufacturing

Calgary Economic Development (CED) Gains Unified Success with D365 CE|CRM

Sikich

While evaluating available CRM softwares, the huge disparity in licensing and implementation costs led them to Microsoft Dynamics 365 CRM

Customer Engagement Customer Experience (CX) Customer Relationship Mgmt Customer Service Dynamics 365 Dynamics CRM Government Not For Profit

Infographic: How Simon Roofing Improved Its Customer Service with Microsoft Dynamics 365

Sikich
Discover how Simon Roofing elevated customer service and streamlined operations with Microsoft Dynamics 365—explore their transformation journey!
Azure Construction Customer Engagement Customer Insights - Data Customer Service Dynamics 365 Dynamics CRM Field Service Integration Power Automate Power BI Power Platform

Data Insight Transforms Business Culture at ETO Manufacturer, Hagler Systems

Sikich
Hagler Systems worked with Sikich to create a project statement dashboard built with Microsoft Power BI. The effort succeeded beyond the initial goals.
BI and Reporting Dynamics 365 Finance and Operations Financial Management Industrial Equipment Manufacturing Power BI Power Platform Project Management

Pain Specialists of America Moves from Managed Services Provider to Internal IT Management with 360 Visibility

360 Visibility
After experiencing issues with their MSP, PSA decided to explore a move to internal IT management
Healthcare IT Service Management (ITSM) Security Security

Infographic: ERP Modernization Journey of Mid-Continent Instruments and Avionics with Microsoft Dynamics 365 Finance and Supply Chain Management

Sikich
Discover how Mid-Continent Instruments and Avionics transformed their operations with Microsoft Dynamics 365, positioning themselves for future success in the aerospace industry.
AI and Machine Learning Aerospace & Defense Azure Dynamics 365 Dynamics AX Dynamics GP Dynamics Marketing Finance and Operations Integration Power Apps

Enterprise Bank: Powering Banking Services with Dynamics 365 CE|CRM

Sikich

Enterprise Bank decided it was time to replace an older CRM system

Customer Engagement Customer Experience (CX) Customer Relationship Mgmt Customer Service Data Integration Dynamics 365 Dynamics CRM KPIs Power BI Power Platform Sales & Marketing