Case Studies

Our case studies library is full of customer stories from software vendors, designed to provide guidance as you investigate approaches for implementing Microsoft-related software.

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Improving Customer Support for Sonoma County ISD

Arctic IT
Learn how Sonoma County worked with Arctic IT to deploy Dynamics 365 Customer Voice for collecting employee feedback on support services by ISD with flexible real-time reporting.
Customer Service Customer Voice Dataverse (CDS) Dynamics 365 Government Power Automate Power Platform

Bringing the Modern Workplace to the Bureau of Indian Affairs

Arctic IT
Learn how the Bureau of Indian Affairs gained efficiency and mobility for its case management system with Dynamics 365 Customer Engagement.
Customer Engagement Customer Service Customer Service Dynamics 365 Government

Mazda increases engagement 200% with immersive website

Episerver

Driving industry trends with an immersive platform that is exceeding expectations.

Automotive Dynamics CRM

Learning Resources Grows and Builds its Future on Microsoft Dynamics 365 F&SCM

Sikich
"Once we went live with Dynamics 365, we saw massive improvements throughout. We're going to achieve more, because with this system there are so many opportunities to grow."
BI and Reporting Consumer Goods Distribution Dynamics 365 Education Finance and Operations Financial Management Forecasting Warehouse Management

Signature HealthCARE Saves $120,000 a Year While Scaling from 55 to 239 Entities

Binary Stream

Signature HealthCARE streamlined accounting and enabled their team to shift from over 55 databases to just one

AP Automation Accounting Aerospace & Defense Architecture Automotive Azure Billing Budgeting Business Performance Mgmt Business Process Mgmt Complex Billing Consumer Goods

Acuitas Capitalizes on More Business with Stratos Cloud Partnership

Stratos Cloud Alliance
Acuitas decided to join the forward-thinking partners of Stratos Cloud Alliance who are taking advantage of the Microsoft Dynamics 365 opportunity to build profits.

Calgary Economic Development (CED) Gains Unified Success with D365 CE|CRM

Sikich

While evaluating available CRM softwares, the huge disparity in licensing and implementation costs led them to Microsoft Dynamics 365 CRM

Customer Engagement Customer Experience (CX) Customer Relationship Mgmt Customer Service Dynamics 365 Dynamics CRM Government Not For Profit

American Software Saves $50,000 in First Year with Multi-Entity Management

Binary Stream

Discover how American Software's financial transformation journey and how they won an award for the impact of their efforts

Dynamics 365 Dynamics GP Multi-Entity Management

Vitaldent Connects Patients and Healthcare Providers in the Cloud to Achieve More Personalized Care

Prodware

A seamless data set that gives patients the best experience when they visit their clinics

AI Azure Customer Engagement Customer Experience (CX) Customer Insights Customer Relationship Mgmt Customer Service Customer Voice Dynamics 365 Email Management Finance and Operations Health & Wellness

Food and Animal Safety Products Manufacturer Uses New ISV Solution to Gain Power Over Their SQL Data

SK Global Software
Now able to view their SQL Server data instantly
Data Management Dynamics SL Food & Beverage Manufacturing