SaaS news & resources

Three Misconceptions About Cloud CRM That Will Shock You

by Brian Sallee
Much like the choice between apartments and single-family homes, the decision to invest in either a public and private cloud CRM solution will also have clear, specific conse...
Customer Relationship Mgmt Data Management Data Migration Dynamics CRM SaaS Security

After Dreamforce: How Microsoft Dynamics CRM Stays Ahead of Salesforce on Productivity

by Jason Gumpert
With Microsoft committed to more and better integration of new Office tools to Salesforce, the Dynamics CRM team seems to sense a new urgency in its roadmap
BI and Reporting Customer Engagement Customer Relationship Mgmt Customer Service Customer Service Document Management Dynamics 365 Dynamics CRM Email Management Marketing Power Automate SaaS

NTT Communications to Expand Microsoft Dynamics AX on Enterprise Cloud Throughout APAC

by Dann Anthony Maurno
NTT Com will introduce new templates for specific industries/purposes, deployment support in 12 Asian countries/regions and hybrid cloud compatibility
Accounting Automotive Cloud Dynamics AX Industrial Equipment Manufacturing Power Automate Process Manufacturing SaaS

The Case for Mobile Device Management for Office 365 with Azure Active Directory and Microsoft Dynamics

by Dann Anthony Maurno
MDM for Office 365 offers a new layer of security capabilities, easy BYOD management that Microsft Dynamics partners should understand, says MVP
Business Central Dynamics 365 Dynamics AX Dynamics CRM Dynamics GP Dynamics NAV Dynamics SL Mobile Applications Power Automate SaaS Security

Microsoft Dynamics CRM Online Earns Ticket to Ride on Government Cloud

by James Townsend
Why FedRAMP accreditation for the CRM Online Government cloud matters to partners, government agencies, and anyone concerned with government IT practices
Customer Engagement Customer Relationship Mgmt Customer Service Customer Service Dynamics 365 Dynamics CRM Dynamics CRM Online Government SaaS xRM

Multichannel Customer Service: Why Companies Choose Microsoft Parature

by Dann Anthony Maurno
For companies committed to expanding their customer service across a growing list of channels and unifying that customer experience, Parature offers a strong solution, says o...
Customer Engagement Customer Service Customer Service Dynamics 365 Dynamics CRM SaaS Social Networks

5 Ways Microsoft Dynamics CRM Online Users Prepare for Successful Deployments

by Linda Rosencrance
From business process to updates to email, new users must be ready to take on the unique range of capabilities and requirements of CRM Online
Business Process Mgmt Customer Engagement Customer Relationship Mgmt Customer Service Customer Service Dynamics 365 Dynamics CRM Dynamics CRM Online Marketing SaaS Sales Sales & Marketing

Microsoft Dynamics Partner Roundup: CRM Team Calendar; Managed EDI; CRM VAR Joins CSP; BI in Africa

by Linda Rosencrance
A selection recent news and announcements from the Dynamics partner channel
BI and Reporting Customer Engagement Customer Relationship Mgmt Dynamics 365 Dynamics AX Dynamics CRM EDI Manufacturing Marketing SaaS Sales Sales & Marketing

Cloud Costs: What Drives Up My Fees?

by Rob Curls
Running mission critical business applications in the cloud introduces a range of complexities that make cost increases difficult to evaluate
Business Central Cloud Dynamics 365 Dynamics AX Dynamics CRM Dynamics GP Dynamics NAV Dynamics SL Power Automate SaaS

Microsoft Releases Azure Mobile Apps Connector and Mobile SDK for Dynamics CRM

by Dann Anthony Maurno
Also online, a new dedicated portal for “creating unique mobile CRM experiences.”
Customer Engagement Customer Relationship Mgmt Customer Service Customer Service Data Integration Dynamics 365 Dynamics CRM Marketing Mobile Applications Power Automate SaaS Sales

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A CIO's Guide to Managing Economic Uncertainty with a Modern iPaaS

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How a modern iPaaS can help IT leaders

Azure Business Central Customer Engagement Data Integration Data Management Data Migration Dynamics 365 Dynamics AX Dynamics CRM Dynamics GP Dynamics Marketing Dynamics NAV

How to Empower Businesses with an Advanced Subscriber Sales Strategy

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Discover how successful subscription-based companies tackle the challenges of subscription sales in various industries

Business Central Commerce Customer Engagement Dynamics 365 Electronics Finance and Operations Financial Services Healthcare Professional Services Revenue recognition SaaS Sales & Marketing

(Infographic) 7 Key Clauses Commonly Found in SaaS Contracts

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This infographic breaks down seven key clauses found in most SaaS contracts

AP Automation Advanced Pricing Associations BI and Reporting Bill Of Material Mgmt Billing Budgeting Business Central Business Performance Mgmt CPQ (Configure, Price, Quote) Complex Billing Consumer Goods

(Infographic) Build a SaaS Migration Roadmap with 7 Best Practices

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This infographic covers the 7 best practices to help companies map a custom roadmap for SaaS migration

AP Automation Accounting Advanced Pricing Automotive BI and Reporting Bill Of Material Mgmt Billing Business Central CPQ (Configure, Price, Quote) Complex Billing Configuration & Development Consolidation Accounting

Infographic: The Retail Shift

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Retailers struggle to achieve their goals when a financial backbone isn’t in place

Accounting Auditing Bill Of Material Mgmt Billing Business Central Business Performance Mgmt Business Process Mgmt CPQ (Configure, Price, Quote) Document Management Dynamics 365 Dynamics AX Dynamics GP
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OTC Markets Saves 120+ Hours Each Month with Subscription Billing Suite

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Integration made seamless by familiar Microsoft Dynamics interface

Accounting Advanced Pricing Auditing BI and Reporting Banking Billing Business Central Business Process Mgmt CPQ (Configure, Price, Quote) Collections Management Complex Billing Consolidation Accounting

Wolters Kluwer Tackles its Digital Transformation with Dynamics 365 Business Central

Prodware

Wolters Kluwer partners with Prodware to implement Microsoft Dynamics 365 Business Central, Customer Engagement and the Power Platform to address its digital transfo...

Azure Business Central Business Process Mgmt Collections Management Customer Engagement Customer Relationship Mgmt Customer Service Dynamics 365 Financial Management Networking Power Apps Power Automate
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