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After Dreamforce: How Microsoft Dynamics CRM Stays Ahead of Salesforce on Productivity

by Jason Gumpert

Marc Benioff and Satya Nadella at Dreamforce 2015When Microsoft announced Dynamics CRM 2016 two weeks ago, the emphasis on productivity enhancements seemed like perhaps little more than an effort to parcel out the buzz on a release that promises a broad range of updates in December.

But with CEO Satya Nadella set to deliver a keynote address at Dreamforce 2015 ten days later to show off Microsoft's latest productivity tools working with Salesforce CRM, the urgency couldn't have been higher to get the Dynamics CRM productivity story out first.

The Microsoft-Salesforce partnership, we learned from last week's Dreamforce event, remains strong. The two firms have committed to ongoing improvements in integrating the Office productivity suite - the same software bundle that for so many years had supposedly set Microsoft's CRM apart from its rivals.

But the Dynamics CRM team's pre-emptive message was clear: we provide more Office productivity more quickly and with better features than our main CRM competitor.

Webcast Sept 25: Get an MVP perspective on Dynamics CRM 2016 at our live panel discussion.

The top line story out of Dreamforce is that Microsoft will continue to work with Salesforce to tie Microsoft productivity tools like Outlook, OneNote, Skype for Business, Delve, and Windows 10 into the Salesforce platform.  And they will improve on previously announced integrations for Power BI, Excel, SharePoint and OneDrive.

Let's piece together how those announcements compares with Microsoft's own ...

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About Jason Gumpert

As the editor of, Jason oversees all editorial content on the site and at our events, as well as providing site management and strategy. He can be reached at

Prior to co-founding, Jason was a Principal Software Consultant at Parametric Technology Corporation (PTC), where he implemented solutions, trained customers, managed software development, and spent some time in the pre-sales engineering organization. He has also held consulting positions at CSC Consulting and Monitor Group.

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