5 Ways Microsoft Dynamics CRM Online Users Prepare for Successful Deployments
If you are new to Microsoft Dynamics CRM Online, there can be a lot to learn about the product, and even more to prepare for in rolling out the solution to an organization. User adoption of an enterprise system is always challenging, and CRM Online's mix of SaaS capabilities, customization, and periodic updates from Microsoft mean that system administrators must carefully manage mission critical processes in sales, service, and marketing.
So where does a new CRM system administrator start to ensure a great rollout? At a recent online panel discussion hosted by CRMUG, What are you Expecting from Dynamics CRM Online, users discussed some of the steps they recommend new users take to ensure that their experience with the product starts fast and exceeds expectations.
Define your processes