Mobile Applications news & resources

Microsoft Dynamics CRM 2016 Available Worldwide

by Linda Rosencrance
More of a step-change than an upgrade, Microsoft promises "A new era of customer engagement" with CRM 2016.
Business Process Mgmt CRM 2016 Customer Engagement Customer Relationship Mgmt Customer Service Customer Service Dynamics 365 Dynamics CRM Knowledge Management Marketing Mobile Applications Power Automate

FieldOne for End-to-End Customer Service Now Generally Available

by Dann Anthony Maurno
Microsoft is looking for partners for its recent field service acquisition, which is generally available, integrated with O365 and mobile ready.
Customer Engagement Customer Service Customer Service Dynamics 365 Dynamics CRM Mobile Applications Planning & Scheduling Project Service Automation Service Management Workforce Management

6 predictions for Microsoft Dynamics GP in 2016

by Mark Polino
GP will evolve in tandem with NAV and in areas like mobility, security, document automation, and payments in 2016, predicts Mark Polino.
AP Automation Document Management Dynamics GP Enterprise Content Mgmt GP 2015 GP 2015 R2 GP 2016 Mobile Applications Payment Processing SaaS Security

Microsoft Extends Cloud Presence at Lotus F1, From Factory to Race Seat

by Jason Gumpert
In a sponsorship that began with Dynamics AX, Lotus F1’s use of Microsoft tech has expanded to CRM, Azure, Power BI, and Lumia, with even more on the way
AX 2012 AX 7 Accounting Budgeting Business Performance Mgmt Dynamics AX HR Management Inventory Management Manufacturing Manufacturing Material Rqmts Planning Media & Entertainment

What Went Right (And Wrong) For One Manufacturer’s Microsoft Dynamics NAV Upgrade

by Jason Gumpert
Proper management of several facets of an upgrade project led to success at one manufacturing firm running a highly customized legacy NAV system.
Accounting Business Central Dynamics 365 Dynamics NAV Engineering Financial Management Forecasting Manufacturing Mobile Applications NAV 2015 NAVUG Summit 2015 UG Summit 2015

5 Things Partners Learned About Microsoft Dynamics NAV 2016 at Directions EMEA

by Martyn Kemp
From platform advances to functional improvements, NAV partners discovered a range of ways in which Dynamics NAV is advancing.
AP Automation Business Central Business Process Mgmt Data Integration Dynamics 365 Dynamics NAV Mobile Applications NAV 2016 Power Automate Workflow Management

The Dynamics CRM 2016 Beta Nears, And Microsoft Is Focused on Improvements in Six Key Areas

by Jason Gumpert
A business process focus will give context to technical and functional improvements in the product, says Microsoft GM Bill Patterson
CRM 2016 CRMUG Summit 2015 Dynamics CRM Machine Learning (ML) Mobile Applications Social Engagement UG Summit 2015 gamification

Microsoft Launches Dynamics NAV 2016, Boosting Power BI, CRM, E-Services Integration

by Jason Gumpert
NAV had its best year ever, managers told Directions EMEA conference attendees
Accounting Azure BI and Reporting Business Central Business Performance Mgmt Business Process Mgmt Customer Relationship Mgmt Document Automation Document Imaging Document Management Dynamics 365 Dynamics NAV

Microsoft Dynamics Partner Roundup: NZ AX Acquisition; Cloud NAV win; Filipino AX Retail Win; GP EDI CfMD

by Linda Rosencrance
A selection of recent announcements from around the Dynamics partner channel
Accounting BI and Reporting Business Central Commerce Dynamics 365 Dynamics AX Dynamics GP Dynamics NAV Food & Beverage Inventory Management Invoice Processing Mobile Applications

Simplistic Usage of Advanced WMS in Microsoft Dynamics AX 2012 R3

by Scott Hamilton
Two case studies that illustrate the simplistic use of AX 2012 R3 Advanced WMS for mobile devices and business processes.
AX 2012 R3 Business Process Mgmt Distribution Dynamics AX Inventory Management Logistics Mobile Applications Supply Chain Management Warehouse Management

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Security & Innovation for Government Agencies in the Microsoft Cloud

Arctic IT
Our team of experts assembled this educational guide to simplify how Microsoft cloud technology can help your government agency enhance services and enable secure collaboration.
Azure BI and Reporting Compute Copilot Studio Customer Engagement Customer Relationship Mgmt Customer Service Customer Service Dynamics 365 Field Service Finance and Operations Government

Next Gen Workflows with resco.Inspections on RealWear

Resco

Today’s organizations must innovate and adopt new technologies to support their first-line workers within field services. Is your team ready? 

Business Central Customer Engagement Data Integration Dynamics 365 Energy Healthcare Knowledge Management Manufacturing Mobile Applications Power Platform Property Management Software

Resco Field Service 2.0 Transition Guide for Dynamics 365

Resco

Making the switch from MSD365 Field Service or Xamarin app? Check out this transition guide from Resco... 

Business Central Customer Engagement Data Integration Data Management Data Migration Dynamics 365 Dynamics GP Energy Field Service Healthcare Manufacturing Mobile Applications

5 Steps to Boost Digitalization in Property, Housing, and Facility Maintenance

Resco

Discover the future of customer experience for your facility maintenance team

Automated Data Collection Business Central Customer Engagement Customer Experience (CX) Dynamics 365 Field Service Mobile Applications Power Platform Property Management Real Estate

The Shift to Customer Experience in Retail

Prodware

Customer xxperience overtakes price and product

AI Commerce Consumer Goods Contact Center Copilot Studio Customer Engagement Customer Experience (CX) Customer Insights Customer Relationship Mgmt Customer Service Customer Service Customer Service Insights
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Consolidated Tracking and Reporting for the National Park Service Law Enforcement Training

Arctic IT
Learn how NPS LESES worked with Arctic IT to build a Microsoft Power App to capture the training reporting requirements.
Azure BI and Reporting Government Integration Mobile Applications Power Apps Power Platform

Better Management and Reporting for Seattle Public Utilities Watershed Protection

Arctic IT
Learn how SPU moved to a modern, mobile-enabled, integrated solution on Dynamics 365 and the Power Platform for monitoring and reporting on the watersheds.
Customer Engagement Dynamics 365 Field Service Field Service Mobile Applications Power Automate Power Platform Utilities

NAI Significa saves 10 minutes on every inspection after deploying Resco Inspections

Resco

 A leading global commercial real estate brokerage firm wanted to digitalize inspection process

Architecture Automated Data Collection Construction Data Integration Data Management Dynamics 365 Dynamics CRM Enterprise Asset Mgmt Field Service Financial Services Mobile Applications Planning & Scheduling

Speeding up estate inspections from 1 day to 3 hours with scalable mobile solution with Resco for Dynamics 365

Resco

Discover how one of the largest housing associations in the UK transformed inspections with mobile forms, data automation, and offline capabilities from Resco

Architecture Automated Data Collection Business Process Mgmt Data Integration Data Management Dynamics 365 Dynamics CRM Field Service Mobile Applications Power Platform Property Management Real Estate

From 2,000 to 4,000 isolation yards/month in a completely disconnected scenario with Resco

Resco

Learn how the first energy renovation specialist in France transformed home visits and went paperless with Resco. 

Architecture Data Integration Dynamics 365 Electronic Signatures Energy Mobile Applications Planning & Scheduling Professional Services Property Management
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