Microsoft is taking the first steps to compete as a robotic process automation provider. But what does that mean for the market?

Sales engagement is a hot sector that has largely missed the Microsoft business apps channel so far, says John Gravely.

Microsoft Dynamics customers get broader options, more complex outlook, partners say.

Change aims to coax Dynamics partners toward cloud deals.

Monthly active users climbing even faster as company deploys dual write in CDS, adds microservices, incorporates acquired IP.

Both Teams and SharePoint provide lots of upsides to drive PowerApps and Power BI usage even higher, say product leaders

Flow becomes Power Automate, broader virtual agent use, new AI Builder models, and better Teams integration are coming. 

Partners will be tasked with making sense of Dynamics 365 brand identity, and they'll need all the help they can get from Microsoft

While Microsoft entering the e-commerce space could be a long term threat, Episerver leaders see benefit in extra exposure to more mature solutions.

As ISVs struggle to make sense of the program, Microsoft remains committed to working toward the goals of channel alignment in terms of technology, marketing, and sales.

The varied outlook of ISVs, from optimism to anger, reflects the stuggle to force a diverse ISV ecosystem into a single rigid program.

Now in preview, Product Insights uses scalable tools to help organizations get an understanding of their products in the world

Avanade ERP practice lead Barr Snyderwine discusses changing expectations, delivery model for Dynamics 365 and Power Platform solutions