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Dynamics 365 Sales investing in velocity, new mobile apps, says Microsoft GM

by Jason Gumpert

Microsoft will prioritize stability and user experience in upcoming releases of Dynamics 365 Sales and Sales Insights, but users can also expect new tools to increase seller productivity, decision making, and personalization.

[caption caption="Ray Smith" align="right"][/caption]

Speaking at Community Summit Europe today as part of a Microsoft panel, Ray Smith, GM for Sales, Sales Insights, and Forms Pro, provided hints about what to expect in the next release wave.  Smith is still a relative newcomer to Microsoft. He joined Microsoft in September 2019, coming from SAP where he had been product head for SAP's Sales Cloud.

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About Jason Gumpert

As the editor of, Jason oversees all editorial content on the site and at our events, as well as providing site management and strategy. He can be reached at

Prior to co-founding, Jason was a Principal Software Consultant at Parametric Technology Corporation (PTC), where he implemented solutions, trained customers, managed software development, and spent some time in the pre-sales engineering organization. He has also held consulting positions at CSC Consulting and Monitor Group.

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