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Insight Works is a leading Independent Software Vendor (ISV) dedicated to creating apps exclusively for Microsoft Dynamics 365 Business Central. Insight Works specializes in the manufacturing and distribution industries and provides innovative solutions that streamline operations and enhance productivity for businesses worldwide. With a vast reseller network comprising over 800 global Microsoft Partners, Insight Works ensures its apps are accessible and supported wherever businesses operate. Headquartered in Canada, Insight Works also maintains a regional office in the Netherlands, strengthening its global reach and commitment to localized support. 

Learn more at https://insight-works.com 

Insight Works Head Office
Suite #102, 5661 99 Street NW
Edmonton, Alberta, Canada T6E 3N8

Insight Works European Office
Kingsfordweg 151
1043 GR Amsterdam, The Netherlands

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Press Releases

Solving the Maintenance Blind Spot in Dynamics 365 Business Central

Solving the Maintenance Blind Spot in Dynamics 365 Business Central

When a work center goes down without warning, most Business Central shops are still tracking maintenance on paper, in spreadsheets, or not tracking it at all. Native tools give you no way to schedule preventive work against production assets, capture technician activity from the shop floor, or see how maintenance affects your production schedule.

Join this webinar to learn how Maintenance Manager for Business Central closes that gap, without asking your team to learn a separate system.

Date and Time: August 26, 2026, 1:00 pm EDT (North America)

Register to the webinar: https://dmsiworks.com/events/solving-the-maintenance-blind-spot-in-business-central

Key Takeaways:

  • Identify why native Business Central tools fall short for equipment maintenance
  • Master asset tracking without leaving standard Business Central screens
  • Configure preventive and corrective maintenance around production capacity
  • Automate maintenance triggers based on runtime, output, or distance
  • Reduce unscheduled downtime with proactive maintenance flags
  • Review historical data to refine long-term maintenance strategy

Can't attend live? Register anyway, and we'll send you the recording.

Solving the Maintenance Blind Spot in Dynamics 365 Business Central

Vendor

Microsoft Automates Order Entry in Business Central; Dynamic Ship Automates Fulfillment

Microsoft Automates Order Entry in Business Central; Dynamic Ship Automates Fulfillment

Insight Works' multi-carrier shipping solution completes the order-to-ship cycle by eliminating manual creation of shipping documents.

Insight Works today announced that Dynamic Ship, its native multi-carrier shipping application for Microsoft Dynamics 365 Business Central, complements Microsoft's new order automation capabilities in Business Central 2025 Release Wave 2. As Microsoft introduces agents to automate order entry and field completion, Dynamic Ship automates the fulfillment side—ensuring that shipping documents, customs forms, and shipment tracking are generated directly from accurate Business Central data, with no manual re-entry or external portals required.

Stop Manually Creating Shipping Documents: Automate Labels, BOLs, and Customs Forms in Business Central

Microsoft's Sales Order Agent extracts order details from emails and attachments, automatically populating customer information, product details, and specifications. When those Business Central fields are complete and accurate, Dynamic Ship converts them into shipping documents instantly—no separate shipping software. No looking up HS codes or country of origin. No building customs forms outside the system. The data flows from order entry directly to fulfillment.

For most manufacturers and distributors, fulfillment remains fragmented across multiple systems. A team creates a packing list in one place, generates carrier labels in another platform, and manually enters customs data into a third. By the time an order ships, the same information has been keyed, looked up, or verified five times in five different places. This is exactly the kind of manual, error-prone work that automation is designed to eliminate—yet it happens on the fulfillment side of nearly every Business Central installation.

"Microsoft is right to automate order entry," said Brian Neufeld, Director of Marketing at Insight Works. "But order automation only matters if fulfillment is equally efficient. When a Sales Order Agent accurately populates customer data and item details, Dynamic Ship should be able to generate a carrier label, bill of lading, and customs documentation in seconds without manual intervention. That's not possible if your shipping team is still using external portals and re-entering data. Dynamic Ship closes that gap."

Dynamic Ship generates shipping documents—carrier labels, bills of lading, packing slips, and customs forms—directly from Business Central data. For international shipments, HS codes, country of origin, and declared values come from the item card; customer information and tax identifiers come from the customer card; order details come from the sales order. This data is transmitted to carriers electronically, clearing customs without the need to create manual forms. For domestic orders, the time saved per shipment multiplies across high-volume operations.

The application natively integrates with over 400 parcel, LTL, and FTL carriers via multiple freight platforms, supporting real-time rate comparisons at the sales order level. Address validation prevents failed deliveries and surcharges. Branded tracking pages keep post-purchase communication on brand. Shipping analytics report freight profitability by customer and carrier. All processes occur in Business Central, the same system where the order was created and the data was originally entered.

"The order-to-cash cycle shouldn't have gaps," Neufeld continued. "Microsoft is automating the order side, which means manufacturers and distributors expect the fulfillment side to keep pace. Dynamic Ship does that. It's a native Business Central extension that treats shipping as a first-class part of order management, pulling data from the proper fields and converting it into accurate, compliant shipping documents instantly."

For SMB manufacturers and distributors, the practical advantage is straightforward. When order data is complete and accurate in Business Central, shipping becomes instant and error-free. No manual label creation. No separate shipping portals. No customs form for re-entry. No looking up HS codes or country of origin. The order is entered into the system once; the shipping documents are generated automatically from that data. The workflow is fast, compliant, and entirely inside Business Central.

Dynamic Ship is available on the Microsoft Marketplace and licensed per physical shipping location, with per-user licensing only for Business Central itself. The application works alongside other Insight Works solutions, including WMS Express (a free, lightweight warehouse management solution), Warehouse Insight (a full mobile WMS), and License Plating for pallet and carton tracking.

About Dynamic Ship

Dynamic Ship is a native, multi-carrier shipping application for Microsoft Dynamics 365 Business Central. It enables users to compare live carrier rates, generate shipping labels and bills of lading, manage packages and cartonization, validate addresses, track shipments, and generate customs documentation—all inside Business Central. The application supports over 400 parcel, LTL, and FTL carriers through multiple freight integration partners, including EasyPost, Banyan Technology, 2Ship, and ShipStation. It is available in all Microsoft-supported countries and is built for cloud, on-premises, and subscription-based Business Central deployments. More information is available at ShippingForDynamics.com.

About Insight Works

Insight Works is a leading Independent Software Vendor (ISV) dedicated to creating apps exclusively for Microsoft Dynamics 365 Business Central. The company specializes in the manufacturing and distribution industries, providing innovative solutions that streamline operations and enhance productivity for businesses worldwide. With a vast reseller network comprising over 800 global Microsoft Partners, Insight Works ensures its apps are accessible and supported wherever businesses operate. Headquartered in Canada, Insight Works also maintains a regional office in the Netherlands, strengthening its global reach and commitment to localized support. Learn more at dmsiworks.com.

Vendor

Consolidate Your Shipping Workflow in Business Central with Dynamic Ship

Consolidate Your Shipping Workflow in Business Central with Dynamic Ship

Your warehouse team creates carrier labels in one system, then re-enters customs data in another, and packing information in a third. Manual data entry across multiple platforms introduces errors, delays customs clearance, and keeps your team switching between systems instead of staying in Business Central where the order lives.

Date and Time: August 19, 2026, 1:00 pm EDT (North America)

Register to the webinar: https://dmsiworks.com/events/consolidate-shipping-business-central

Attend this webinar and learn how Dynamic Ship from Insight Works moves your entire shipping workflow—from order to carrier handoff—into Business Central, eliminating external portals and the manual re-entry that comes with them.

What You'll Learn

  • Consolidate domestic and international shipping into one Business Central workflow
  • Automate generation of carrier labels, BOLs, packing slips, and customs documentation
  • Eliminate manual re-entry by pulling shipment data directly from your item master
  • Reduce packing errors with integrated verification and scanning
  • Handle international shipping with confidence using automated customs documentation
  • See how Dynamic Ship integrates with leading carriers (FedEx, UPS, DHL)

This webinar includes a live demo of Dynamic Ship's document generation workflow in Business Central. Can't attend live? Register anyway, and we'll send you the recording.

Vendor

Microsoft Builds Quality Management for Business Central on Insight Works Technology

Microsoft Builds Quality Management for Business Central on Insight Works Technology

Built on a licensed subset of Insight Works' Quality Inspector, Microsoft's new Quality Management extension brings proven quality control capabilities natively into Dynamics 365 Business Central

Insight Works, a leading developer of productivity and operations applications for Microsoft Dynamics 365 Business Central, today announced that Microsoft has licensed a subset of its Quality Inspector application as the foundation for the new Quality Management module, released as part of Business Central version 28 (2026 Release Wave 1) on April 1, 2026.

The Quality Management extension is now included natively in Business Central, giving manufacturers and distributors a built-in starting point for quality control workflows, including inspection templates, generation rules, and pass/fail grading, without requiring a separate installation. The technology underpinning it was developed and refined by Insight Works over many years as part of its Quality Inspector application.

For organizations that need capabilities beyond the built-in module, such as AI-assisted inspection, advanced sampling with AQL, mobile and Teams integration, integration with other Insight Works' apps from Business Central, and tooling calibration management, Insight Works continues to offer the full-featured Quality Inspector application. An Upgrade Toolkit is also available to migrate from Quality Management to Quality Inspector as operational requirements grow.

"Having Microsoft embed technology from Quality Inspector into Business Central is a meaningful validation of the work our team has put into this product over the years. We're proud that manufacturers and distributors around the world will now encounter quality control workflows in Business Central that trace directly back to our application. For those who need more, including deeper integrations, AI capabilities, advanced sampling, or mobile workflows, then Quality Inspector is ready the moment they are."

— Mark Hamblin, President, Insight Works

More information about Quality Inspector, including comparison documentation, upgrade options, and an introductory video for the Microsoft Quality Management extension, is available at www.QCforDynamics.com

About Insight Works

Insight Works is a leading Independent Software Vendor (ISV) dedicated to creating apps exclusively for Microsoft Dynamics 365 Business Central. The company specializes in the manufacturing and distribution industries, providing innovative solutions that streamline operations and enhance productivity for businesses worldwide. With a vast reseller network comprising over 800 global Microsoft Partners, Insight Works ensures its apps are accessible and supported wherever businesses operate. Headquartered in Canada, Insight Works also maintains a regional office in the Netherlands, strengthening its global reach and commitment to localized support. Learn more at dmsiworks.com.

Vendor

Insight Works Welcomes New Business Central Partners Spanning Five Decades of Dynamics Experience

Insight Works Welcomes New Business Central Partners Spanning Five Decades of Dynamics Experience

Insight Works added three new Microsoft Partners in July 2026, extending Business Central support across Mexico and the United States.

Insight Works, an independent software vendor that builds apps for Microsoft Dynamics 365 Business Central in the manufacturing and distribution industries, has added three new Microsoft Partners to its global reseller network in July 2026.

In Mexico, Aglaia, based in Mexico City, Mexico, and founded in 2012, runs the full Microsoft Dynamics 365 stack for clients spanning manufacturing and wholesale distribution to education and professional services, an unusually wide mix for a Business Central practice. Aglaia also builds its own warehouse add-on for Business Central, iDynamics Warehouse.

In the United States, CSSI Technologies, based in Lewisburg, Pennsylvania, was founded in 1973, the same year the UPC barcode standard was approved. The company supplies and services rugged mobile computing, barcode scanning, and RFID hardware for warehouses, distribution centers, and other demanding environments, paired with a long-standing Dynamics GP practice, and now an authorized Insight Works reseller for Business Central.

Also in the U.S., LevelShift, headquartered in Irvine, California, has been certified as a Great Place to Work for five consecutive years (2021–2026). Its Dynamics 365 practice spans healthcare and life sciences, high tech, hospitality, and travel and transportation alongside manufacturing, an unusually broad client base for a Business Central and Finance and Operations integrator, with 50+ completed projects and 40+ certified consultants.

"This month's partners span a fifty-year range of experience, from CSSI's decades in rugged hardware and GP to LevelShift's newer AI-driven Dynamics practice," said Brian Neufeld, Director of Marketing at Insight Works. "Business Central customers benefit from that range, whether what they need is hands-on hardware support or a modern, AI-forward implementation team."

Each partnership gives Business Central customers in these markets local contact for implementation, configuration, and ongoing support.

About Insight Works

Insight Works is a leading Independent Software Vendor (ISV) dedicated to creating apps exclusively for Microsoft Dynamics 365 Business Central. The company specializes in the manufacturing and distribution industries, providing innovative solutions that streamline operations and enhance productivity for businesses worldwide. With a vast reseller network comprising over 800 global Microsoft Partners, Insight Works ensures its apps are accessible and supported wherever businesses operate. Headquartered in Canada, Insight Works also maintains a regional office in the Netherlands, strengthening its global reach and commitment to localized support. Learn more at dmsiworks.com.

Vendor

Understanding Bin Logic in Business Central for Accurate Material Movement

Understanding Bin Logic in Business Central for Accurate Material Movement

This session is designed for anyone managing or configuring Business Central warehouses who wants to cut down on operational friction caused by bin misconfiguration, whether setting up bins for the first time or troubleshooting an existing setup that isn’t running smoothly.

Register here

About This Event

Bin configuration shapes every physical movement in a warehouse, yet many teams run into issues when their material handling practices don’t align with how Business Central uses bins. Learn how bins drive picking, put-away, replenishment, and consumption, and shows where misaligned setups lead to unexpected system behavior or stalled workflows.

Attendees learn how to assess bin requirements, map them to Business Central capabilities, and apply configuration patterns that support clear, predictable material flows.

Vendor

Insight Works Releases Quality Inspector v7.26 for Microsoft Dynamics 365 Business Central

Insight Works Releases Quality Inspector v7.26 for Microsoft Dynamics 365 Business Central

Insight Works has released Quality Inspector v7.26 for Microsoft Dynamics 365 Business Central. The update adds a built-in failure correlation analysis page, enforces tool calibration compliance, and lets quality teams create nonconformance reports directly from a failed test, cutting steps out of the inspection process.

Insight Works has released Quality Inspector v7.26 for Microsoft Dynamics 365 Business Central, introducing failure correlation analysis, enforced tool calibration compliance, and an expanded nonconformance reporting workflow. For manufacturers and distributors managing quality control across production and receiving, the update gives quality teams faster ways to trace root causes, keep testing equipment in compliance, and move from a failed test to a documented nonconformance report without leaving Business Central. Insight Works' quality control technology also forms the licensed basis for the Quality Management capabilities Microsoft has since built natively into Business Central, reflecting the company's long-standing role in the platform's quality control ecosystem.

Quality Inspector v7.26 introduces a Failure Analysis page that helps quality teams identify correlations between quality failures, making it faster to pinpoint likely causes rather than reviewing failed tests one at a time. The release also enforces tool calibration compliance directly within Business Central: Quality Inspector now prevents the use of a tool whose calibration has expired and can optionally block recording of test values when a tool's calibration is overdue. A new signature data type field lets inspectors capture sign-offs directly on a test, supporting multi-level approval processes without a separate document.

The release also expands how nonconformance reports (NCRs) are created and managed in Business Central. Users can now create an NCR directly from a test, removing steps when an inspection turns up an issue, while a new NCR process configuration wizard walks new installations through setting up their nonconformance report processes. Creating an NCR from an existing test now sets the NCR Test No. automatically, supporting FAIR Form 3 reporting, and the NCR report can embed PDF attachments from a test directly within the generated report. Quality Inspection Templates now include an NCR template type for easier organization, and Quality Inspector ships with additional sample data covering more nonconformance report scenarios. Rounding out the release, recording date values now offer an improved date-picking experience, and the default Word layout for test reports supports multiple tests in a single report.

"Correlating failures used to mean digging through individual test records to find a pattern," said Brian Neufeld, Director of Marketing at Insight Works. "Putting that analysis on one page, and connecting it directly to the NCR process, means a quality team can go from noticing a trend to documenting a nonconformance without switching tools."

For more information about Quality Inspector, visit QualityForDynamics.com. Businesses looking to implement or upgrade can connect with any of Insight Works' 750+ global Microsoft Partners.

About Insight Works
Insight Works is a leading Independent Software Vendor (ISV) dedicated to creating apps exclusively for Microsoft Dynamics 365 Business Central. The company specializes in the manufacturing and distribution industries, providing innovative solutions that streamline operations and enhance productivity for businesses worldwide. With a vast reseller network comprising over 800 global Microsoft Partners, Insight Works ensures its apps are accessible and supported wherever businesses operate. Headquartered in Canada, Insight Works also maintains a regional office in the Netherlands, strengthening its global reach and commitment to localized support. Learn more at dmsiworks.com.

Vendor

Webinar NA: Solving Inventory Accuracy Problems in Business Central with Mobile Barcoding

Webinar NA: Solving Inventory Accuracy Problems in Business Central with Mobile Barcoding

Inventory in Business Central is only as accurate as what someone types in by hand, which on a busy floor means paper pick tickets, delayed posting, and the wrong box out the door.

Date & Time: July 29, 2026 @ 1:00 pm EDT (North America)

Register: https://dmsiworks.com/events/business-central-inventory-accuracy-mobile-barcoding

This webinar shows how Warehouse Insight puts barcode scanning and real-time verification on the devices your team already carries, keeping receiving, picking, counting, and shipping in sync with live Business Central data.

What You’ll Learn:

  • Verify every pick, receipt, and count against live Business Central data
  • Eliminate paper-based warehouse processes and the delays they create
  • Configure scanner screens, columns, and workflows directly inside Business Central
  • Capture lot and serial numbers, photos, and bin moves at the point of scan
  • Keep scanning through network outages with offline mode, syncing when reconnected
  • Compare card and grid scanner views for different roles and devices

Can’t join live? Register anyway and we’ll send the recording afterward.


 

 

 

Vendor

Insight Works Adds 15 New Microsoft Partners to Global Reseller Network in June 2026

Insight Works Adds 15 New Microsoft Partners to Global Reseller Network in June 2026

Insight Works, an Independent Software Vendor specializing in Microsoft Dynamics 365 Business Central apps for manufacturing and distribution businesses, has added 15 new Microsoft Partners to its global reseller network in June 2026. The new partners span nine countries across North America, Europe, Africa and Asia, including the company's first partner in Austria.

In the United States, six partners joined the network. Tessera Holdings, based in Massachusetts, is a Microsoft Solutions Partner delivering Business Central, Dataverse and Power Platform services to mid-market businesses. Madhda Inc., based in Delaware, pairs Business Central implementation and upgrades with back-office and outsourced accounting services. Sourcepass, based in New York, is a nationwide managed IT services provider that includes Dynamics 365 among a broader technology portfolio. FLEXSIN INC, based in Texas, is a digital engineering firm supporting Business Central alongside several other enterprise platforms. Bitta Apps LLC, based in California, focuses specifically on Business Central implementation and AL development for clients in the United States and Canada. WinfoSoft Inc., based in Pennsylvania, brings more than 30 years of Microsoft Dynamics consulting experience, with industry-tailored solutions for metals, manufacturing and distribution.

Canada adds PC Mechanix Inc., based in Toronto, Ontario, a managed IT services provider offering technology support to businesses in the region.

In Europe, Digital Dynamics Solutions Ltd, based in Swindon, England, and Brookland Solutions Ltd, based in Northchapel, England, join from the United Kingdom, both offering Business Central implementation and support for small and mid-sized businesses. NAVERTICA a.s, based in Brno, Czechia, is an established ERP consultancy that has built its own suite of Business Central extensions for manufacturing, retail and logistics clients. DMS-SYSTEMHAUS Gesellschaft für EDV-Lösungen mbH, based in Bayreuth, Germany, brings more than 30 years of ERP and IT infrastructure experience to its Business Central practice. akquinet business partners GmbH, based in Hall, Austria, specializes in migrating legacy NAV environments to Business Central and marks Insight Works' first partner in Austria.

Pointique, based in Johannesburg, South Africa, delivers both SAP and Microsoft Dynamics 365 Business Central solutions to organizations across finance, supply chain and manufacturing.

In Asia, Hypernix Sdn Bhd, based in Kuala Lumpur, Malaysia, delivers Dynamics-based ERP solutions spanning finance, inventory and supply chain management. Metra Insights, based in Gurugram, India, combines Business Central implementation with Power BI and data analytics for small and mid-size businesses.

"Fifteen new partners in one month tells you how much demand there is for local Business Central expertise," said Brian Neufeld, Director of Marketing at Insight Works. "Whether a customer is in Johannesburg or Vienna, they want support from someone who understands their market and can respond quickly when they need help."

About Insight Works

Insight Works is a leading Independent Software Vendor (ISV) dedicated to creating apps exclusively for Microsoft Dynamics 365 Business Central. The company specializes in the manufacturing and distribution industries, providing innovative solutions that streamline operations and enhance productivity for businesses worldwide. With a vast reseller network comprising over 800 global Microsoft Partners, Insight Works ensures its apps are accessible and supported wherever businesses operate. Headquartered in Canada, Insight Works also maintains a regional office in the Netherlands, strengthening its global reach and commitment to localized support. Learn more at dmsiworks.com.

Vendor

Webinar NA: Know What You Can Ship Today: Order Fulfillment in Business Central

Webinar NA: Know What You Can Ship Today: Order Fulfillment in Business Central

When orders are piling up and your team is manually cross-checking sales orders against inventory, time spent figuring out what can ship is time not spent actually shipping. Business Central’s native tools give you inventory visibility, but they don’t give you a clear, prioritised picture of which orders are ready to fulfil right now.

Date & Time: July 22, 2026 @ 1:00 pm EDT (North America)

Register: https://dmsiworks.com/events/fixing-order-fulfillment-gaps-in-business-central

This webinar introduces the Order Fulfillment Worksheet, a Business Central app that surfaces real-time availability status across all your open orders, automates pick and shipment creation, and helps you manage backorders without the guesswork.

What You’ll Learn:

  • Know what you can ship today with real-time order availability status in Business Central
  • Prioritise and group orders by customer, carrier, region, or shipment date
  • Generate warehouse picks and shipments for ready orders in a few clicks
  • Manage inventory allocation manually or let the worksheet calculate it automatically
  • Identify and act on backorders as soon as new stock arrives
  • Understand where native Business Central fulfilment tools fall short and how to close the gap

Register now to secure your spot. Can’t attend live? Register anyway, and we’ll send you the recording.

 

Vendor