Customer Service White Papers

Marketing Automation Integration from the B2B Perspective

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A new research report from ClickDimensions and Ascend2

Customer Engagement Customer Relationship Mgmt Customer Service Dynamics 365 Dynamics CRM Email Management Marketing Automation Sales & Marketing

How B2B Marketers Visualize Marketing Data with Dashboards

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Strategies, tactics and trends

BI and Reporting Customer Engagement Customer Relationship Mgmt Customer Service Dynamics 365 Dynamics CRM Marketing Automation Sales & Marketing

Using Marketing Automation for Customer Retention

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Flourishing in the new marketing frontier

Customer Engagement Customer Relationship Mgmt Customer Service Dynamics 365 Dynamics CRM Email Management Marketing Automation Sales & Marketing

The B2B Perspective on Marketing Resource Effectiveness

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How are B2B marketers utilizing outside resources to optimize results?

Customer Engagement Customer Relationship Mgmt Customer Service Customer Service Dynamics 365 Dynamics CRM Marketing Marketing Automation Marketing Resource Mgmt (MRM) Sales Sales & Marketing

Special Report: Measuring B2B Marketing Attribution

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Survey results from 92 B2B  marketers

Customer Engagement Customer Relationship Mgmt Customer Service Customer Service Dynamics 365 Dynamics CRM Email Management Marketing Marketing Automation Sales Sales & Marketing

The Quick Guide to Email Subscription Management

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Increasing customer satisfaction and compliance with email preference centers
Customer Engagement Customer Relationship Mgmt Customer Service Customer Service Dynamics 365 Dynamics CRM Email Management Marketing Sales Sales & Marketing

Bringing the Human Touch to Marketing Technology Service and Support

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Human customer support and services are essential for a marketer’s success
Customer Engagement Customer Relationship Mgmt Customer Service Customer Service Dynamics 365 Dynamics CRM Marketing Marketing Automation Marketing Resource Mgmt (MRM) Sales Sales & Marketing

Guide: 3 Keys to Successful Microsoft Dynamics 365/CRM Adoption

Alithya
Download this guide for your step-by-step game plan to a successful Microsoft Dynamics CRM (Dynamics 365) journey
Customer Engagement Customer Relationship Mgmt Customer Service Customer Service Dynamics 365 Dynamics CRM

2018 Digital Marketing Plans From the Leadership Perspective

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A special report conducted with 99 marketing decision makers
Customer Engagement Customer Relationship Mgmt Customer Service Customer Service Dynamics 365 Dynamics CRM Email Management Marketing Marketing Automation Marketing Resource Mgmt (MRM) Sales Sales & Marketing

7 Habits of Highly Successful Marketers

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What does it take to be successful in marketing?
Customer Engagement Customer Relationship Mgmt Customer Service Customer Service Dynamics 365 Dynamics CRM Marketing Marketing Automation Marketing Resource Mgmt (MRM) Sales Sales & Marketing