MSDW Audio news & resources

From the Microsoft Power Platform blogs: Format number; Receipt processing; Power Platform CLI w/ Podman; Reassign an approval

by MSDW Reporter
A selection of the latest insight from the Power Platform blogs
AI and Machine Learning Azure Business Process Mgmt Data Management Document Automation Power Apps Power Automate Power Platform Workflow Management

From the Microsoft Dynamics GP Blogs: Calculate federal tax; Segmented chart of accounts; Unmatched transactions; Error in utilities

by MSDW Reporter
A selection of the latest insight from the Dynamics GP blogs
Accounting Dynamics GP Tax Management

From the Microsoft Dynamics 365 CRM Blogs: Extend copilot; Automate key processes; Add custom domain; Improve connectivity;

by MSDW Reporter
A selection of the latest insight from the Dynamics 365 CE/CRM blogs
AI Customer Engagement Customer Experience (CX) Customer Insights Customer Relationship Mgmt Customer Service Customer Service Customer Service Insights Dynamics 365 Field Service Field Service Marketing

Event Recap: Implementing Agent-Assist Copilots in Contact Centers with Dynamics 365

by MSDW Reporter
Customer service veterans discuss the importance of adding AI-related features to the agent experience
AI Contact Center Customer Engagement Customer Experience (CX) Customer Relationship Mgmt Customer Service Customer Service Customer Service Insights Dynamics 365 Dynamics CRM

15 Key Takeaways to Expect from the eCommerce Tools Comparison Showcase for Microsoft Dynamics 365 Business Central

What BC and NAV partners and customers can expect to take away from the event
Business Central Dynamics 365 Dynamics NAV E-Commerce Payment Processing Portals

Getting Started with Microsoft Dynamics 365 Business Central Sustainability Reporting

by Cynthia Priebe - Microsoft MVP
Understanding Microsoft’s primary drivers for adding new sustainability features to BC
Business Central Dynamics 365 Environmental Sustainability

From the Microsoft Dynamics 365 Finance and Operations Blogs: Subscription billing; Employee self-service; Finance Premium; Invoice Capture; Subscription billing

by MSDW Reporter
A selection of the latest insight from the Dynamics 365 Finance and Operations blogs
Dynamics 365 Finance and Operations HR Management Human Resources (Talent) Invoice Processing Subscription billing

Microsoft Dynamics Partner Roundup: Fire inspections; EMEA law partnership; AI recruiting service; Case and matter management win

by MSDW Reporter
A selection of announcements from the Dynamics partner channel
Business Central Customer Engagement Dynamics 365 Finance and Operations Legal
Tax Management Comparison Showcase for Dynamics 365 Business Central

Event Preview: 9 Facts About The Tax Management Showcase for Dynamics 365 Business Central and NAV

What you will learn at the showcase, according to our presenters.
Accounting Business Central Dynamics 365 Dynamics NAV Regulatory Compliance Sales & Marketing Tax Management
Grey phone on wood panel

Microsoft announces new AI-centric Business App, Dynamics 365 Contact Center

by Jason Gumpert
New Copilot-focused solution reaches GA on July 1
Contact Center Contact Center Customer Engagement Customer Experience (CX) Customer Service Dynamics 365 Dynamics CRM Telephony

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