MSDW Audio news & resources

Event Preview: Days of Knowledge comes to North America

by Jason Gumpert
The September 2024 event in Atlanta introduces the consultant-focused format to a new market
Business Central Dynamics 365 Dynamics NAV Fabric Power Platform Training
Power BI Matrix

Unveiling the Future: Insights from the May 2024 Microsoft Fabric Update

by Dennis Carriere
This month’s update included a new roadmap, enhanced Power BI visuals, Git for Direct Lake models, Real-Time hub, and Copilot for all environments.
Azure BI and Reporting Business Performance Mgmt Data Integration Data Management Data Warehousing Databases Development Fabric KPIs Power BI Power Platform

From the Microsoft Dynamics GP Blogs: Troubleshooting issues; Reconciliation; GL transactions; Myths, updates, the future

by MSDW Reporter
A selection of the latest insight from the Dynamics GP blogs
Accounting Data Management Dynamics GP Financial Management

From the Microsoft Power Platform blogs: Live coauthoring; Multiple flow triggers; Customer enquiry; Delegate approval tasks

by MSDW Reporter
A selection of the latest insight from the Power Platform blogs
Business Process Mgmt Customer Engagement Data Integration Dataverse (CDS) Dynamics 365 Power Apps Power Automate Power Platform Power Virtual Agents Workflow Management

Microsoft Dynamics Partner Roundup: New partners; Fashion & apparel copilot; New hire; Partner designation

by MSDW Reporter
A selection of announcements from the Dynamics partner channel
Customer Engagement Dynamics 365 Fashion Finance and Operations Manufacturing Power Platform Supply Chain Management Warehouse Management

From the Microsoft Dynamics 365 CRM Blogs: Marketing consent; Sales strategies; Dialer enhancements; Clone order records

by MSDW Reporter
A selection of the latest insight from the Dynamics 365 CRM blogs
AI Customer Engagement Customer Experience (CX) Customer Insights Customer Relationship Mgmt Dynamics 365 Marketing Marketing Automation Sales Sales & Marketing Sales Order Processing
Microsoft Dynamics 365 Contact Center

Microsoft reveals pricing of Dynamics 365 Contact Center and a new Customer Service Premium option

by Jason Gumpert
D365 Contact Center reaches GA as planned, with a new option that adds Customer Service Enterprise
Contact Center Contact Center Customer Engagement Customer Service Customer Service Dynamics 365 Dynamics CRM

From the Microsoft Dynamics 365 Business Central blogs: Send reminders; Phantom BOMs; M365 integration; Partner sandbox environments

by MSDW Reporter
A selection of the latest insight from the Dynamics 365 Business Central blogs
Bill Of Material Mgmt Business Central Business Process Mgmt Collections Management Data Integration Dynamics 365 Dynamics NAV

From the Microsoft Dynamics GP Blogs: Payroll earning codes; Automated workflows; What's new in GP; Financial reporting

by MSDW Reporter
A selection of the latest insight from the Dynamics GP blogs
BI and Reporting Dynamics GP Financial Management Invoice Processing Payroll Processing Workflow Management
Copilot menu

Maximizing the Benefits of Copilot in Dynamics 365: Best-Practices and Strategies for Users

by Jamie Evans
In its current form, Copilot in Dynamics 365 has three core uses for most customers
AI Customer Engagement Customer Experience (CX) Customer Service Data Management Dynamics 365 Email Management Knowledge Management

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