crmug news & resources

Microsoft reveals new plan to support local user groups for Dynamics 365 and Power Platform

by Jason Gumpert

With buy-in already secured from existing associations and community organizations, a new Microsoft team will provide online tools, support, and guidance for local groups

AXUG Business Central Copilot Studio Customer Engagement D365UG Dynamics 365 Dynamics AX Dynamics CRM Dynamics GP Dynamics NAV DynamicsCon March 2021 Finance and Operations

Dynamic Communities fuels user group and conference growth with recent investments

by Jason Gumpert

Outside funding taken in 2018 has fueled the company's efforts to adapt to the evolving Microsoft business applications landscape, says CEO.

AXUG Business Central Customer Engagement D365UG Dynamics 365 Dynamics AX Dynamics CRM Dynamics GP Dynamics NAV Dynamics SL Finance and Operations GPUG

User Group Summit North America 2019 Preview: Optimizing CRM in the midst of a cloud transformation

by Eamon McCarthy Earls

The CRM team from a major financial services firm in the midst of a cloud transformation initiative expects a major presence at Summit 2019.

CRMUG Summit 2019 Customer Engagement Customer Service D365UG Summit 2019 Dynamics 365 Dynamics CRM Marketing Sales UG Summit 2019 crmug

User Group Summit 2019 Preview: Sharing Dynamics 365 Customer Engagement user adoption best practices

by Linda Rosencrance

How experience on the customer and partner side have shaped Heidi Neuhauser's approach to improving enterprise software user adoption.

Adoption CRMUG Summit 2019 Customer Engagement D365UG D365UG Summit 2019 Dynamics 365 Dynamics CRM UG Summit 2019 crmug

User Group Summit Preview: What to expect from the D365UG/CRMUG Summit

by Eamon McCarthy Earls

At the CRMUG Summit, users are set to focus on adapting to Dynamics 365 and Power platform changes

CRMUG Summit 2018 Customer Engagement D365UG Summit 2018 Dynamics 365 Dynamics CRM Summit 2018 crmug

Summit EMEA News & Notes, Part 1: Microsoft Dynamics 365 for Finance and Operations

by Jason Gumpert

Microsoft focuses on service, data analytics, and PowerApps in discussions of Dynamics 365 at Summit EMEA

AXUG Customer Engagement Dynamics 365 Dynamics AX Dynamics CRM Finance and Operations Human Resources (Talent) Summit EMEA 2018 Talent crmug

Microsoft Dynamics 365 and GDPR: What do customers and partners really think?

by Mohamed Mostafa

New data and a chance to participate in a new anonymous survey about Dynamics 365/CRM users' GDPR requirements.

Cloud Customer Engagement Customer Relationship Mgmt Customer Service Customer Service Dynamics 365 Dynamics CRM GDPR Marketing Regulatory Compliance SaaS Sales

Microsoft Dynamics Profile: A timely MVP award as CRM pro builds his own business

by Linda Rosencrance

Aiden Kaskela only engaged in the CRM community after years in the space, and now feels deeply engaged.

Business Process Mgmt Customer Engagement Customer Relationship Mgmt Dynamics 365 Dynamics CRM MVP Workflow Management crmug

New Microsoft Dynamics 365 Schema Project Aims to Simplify CRM Projects

by Linda Rosencrance

Joint effort launched to help save time and effort customizing out-of-the-box schema in CRM projects

Customer Engagement Customer Relationship Mgmt Dynamics 365 Dynamics CRM crmug

CRMUG Summit 2016: Expect a For-User, By-User Feel, says Director Tony Stein

by Linda Rosencrance

CRMUG Program Directory Tony Stein shares his excitement about program direction, attendance, a Microsoft presence.

CRMUG Summit 2016 Customer Engagement Customer Relationship Mgmt Customer Service Customer Service Dynamics 365 Dynamics CRM Marketing Sales Sales & Marketing Summit 2016 crmug

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