Dynamics 365 news & resources

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Inspire 2023: Viva Sales makes way for Microsoft Sales Copilot

by Jason Gumpert

Sales Copilot, the new brand name for Viva Sales, adds new capabilities

AI and Machine Learning Azure Customer Engagement Dynamics 365 Sales Sales & Marketing
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Inspire 2023: New cloud migration program aims to encourage more on-prem Microsoft Dynamics customers

by Jason Gumpert

AIM offers a "tailored path" that identifies business value, outcomes, and dependencies, Microsoft says

Business Central Data Migration Dynamics 365 Dynamics AX Dynamics CRM Dynamics GP Dynamics NAV Dynamics SL
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Microsoft plans more Copilot features in 2023 release wave 2 plans for Dynamics 365 and Power Platform

by Jason Gumpert

New Bot Framework options in PVA, globalization progress for Finance; Power Pages generation, and more

Accounting Business Central Commerce Copilot Studio Customer Engagement Customer Experience (CX) Customer Relationship Mgmt Dynamics 365 Finance and Operations Financial Management HR Management Human Resources (Talent)

From the Microsoft Dynamics 365 CE/CRM Blogs: Email templates; Customer 360; Security role; Marketing emails

by MSDW Reporter

A selection of the latest insights from the Dynamics 365 CRM blogs

Customer Engagement Customer Experience (CX) Customer Relationship Mgmt Dynamics 365 Dynamics CRM Marketing Automation Sales & Marketing Security

Microsoft Dynamics Partner Roundup: New CEO; Revenue operations; Sales & marketing; D365 practice manager

by MSDW Reporter

A selection of announcements from the Dynamics partner channel

Business Central Customer Engagement Dynamics 365

From the Microsoft Dynamics 365 Business Central blogs: IP firewall rules; Turn off integration; Generative AI; Business events

by MSDW Reporter

A selection of the latest insights from the Dynamics 365 Business Central blogs

Business Central Business Process Mgmt Customer Relationship Mgmt Data Integration Dataverse (CDS) Dynamics 365 Power Platform
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Binary Stream launches RevOps 365 platform for revenue operations and billing management

by Jason Gumpert

New platform builds on recently acquired IP for AR and collections

Accounting Business Central Collections Management Customer Engagement Data Integration Dynamics 365 Finance and Operations Multi-Entity Management Payment Processing Portals Subscription Management Subscription billing
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Evergreen Services Group strengthens Microsoft Dynamics ERP presence with acquisition of Western Computer

by MSDW Reporter

Western will continue to operate independently under CEO Tom Bardos

Business Central Dynamics 365 Dynamics AX Dynamics GP Dynamics NAV Finance and Operations
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Microsoft Dynamics Profile: For new MVP, helping peers becomes a priority

by Linda Rosencrance

New Microsoft MVP Billur Samdancioglu found value in forums and videos and decided to contribute to the community in her own right

BI and Reporting Dynamics 365 Dynamics AX Finance and Operations Financial Management Project Management Supply Chain Management
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Event Preview: Power Platform Classmates 2023 will be a multi-location hybrid event

by MSDW Reporter

The team's third event transitions from virtual to hybrid with meetings in 3 countries and virtual options

Copilot Studio Customer Engagement Dataverse (CDS) Dynamics 365 Power Apps Power Automate Power BI Power Pages Power Platform

LATEST VENDOR RESOURCES

Dynamics GP and Dynamics 365 Business Central Differences - Chart of Accounts

Encore Business Solutions

How to Overcome CRM Document Storage Issues & Security Risks

Inogic

GP to Business Central: What Happens to Your Shipping Processes?

Insight Works

Budgeting from the Dark Side - Is there any hope?

Dynamic Budgets

D365/GP Budgeting Woes - The Hidden Cost of Skipping Allocations

Dynamic Budgets
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AI in AP - How Artificial Intelligence Will Change Accounts Payable Processes

Dooap
How AI is now being used in Accounts Payable
AI and Machine Learning AP Automation Accounting Azure Copilot Dynamics 365 Robotic Process Automation (RPA)

Transitioning from Dynamics GP to Dynamics 365 Business Central

Encore Business Solutions
Key information, timelines, and actions for moving to Dynamics 365 Business Central
Accounting Business Central Copilot Dynamics 365 Dynamics GP

Evaluating AP Automation Platforms in 2025

Metafile
Automating capture, approvals, and analytics with AI helps cut costs while improving accuracy and compliance
AP Automation Accounting Azure Business Central Document Automation Document Management Dynamics 365 Dynamics AX Dynamics GP Dynamics NAV Dynamics SL

The ERP Gap: Why It’s Not Enough for Invoice-to-Cash

Invoiced by Flywire
Without advanced tools, finance teams use manual workarounds that delay payments and increase risk
Accounting Business Central Dynamics 365 Finance and Operations Financial Management Payment Processing

Comparative Chart: 2 Top Expense Management Solutions for Dynamics 365 BC

MSDW Features
Discover how these providers stack up against each other
Business Central Dynamics 365 Dynamics NAV Expense Management Time & Attendance
More Dynamics 365 White Papers

National Optical Retailer Accelerates ERP Migration and Multi-Entity Automation with Microsoft Dynamics 365 F&SCM and AMCS

Avantiico
Discover how a leading optical retailer modernized operations via Microsoft Dynamics 365 Finance & Supply Chain Management and reduced ERP migration time by 90 percent using AMCS
BI and Reporting Copilot Data Integration Data Migration Dynamics 365 Finance and Operations Healthcare Multi-Entity Management Power BI Power Platform

QualiChem Drives Smarter Field Operations with Maplytics for Dynamics 365

Inogic
Customer Engagement Dynamics 365 Web-based Mapping

WatchBox Personalizes the Retail Experience

Plauti
But legacy data migrations and multiple CRM data channels created challenges and eroded the customer 360 view
Customer Insights - Data Data Management Dynamics 365 Jewelry Retail

Future-Proofing the Insurance Experience with a Policyholder 360

Plauti
Delivering a superb insurance experience to policyholders requires the empowerment of employees with the right insights
Customer Insights - Data Data Management Dynamics 365

Booksy Improves Customer and Employee Experience

Plauti
Bad data quality is the party-crasher
Customer Insights - Data Data Management Dynamics 365
More Dynamics 365 Case Studies

Alerts4Dynamics – Real-Time Alerts & Notifications in Dynamics 365 CRM

Alerts4Dynamics is a comprehensive Dynamics 365 alert tool that helps you create, schedule, and manage real-time...
Customer Engagement Customer Insights - Journeys (Marketing) Customer Service Dynamics 365 Dynamics CRM Field Service Power Apps Power Platform Project Service Automation Sales

The emfluence Marketing Platform for Microsoft Dynamics

The emfluence Marketing Platform is a marketing automation solution built to work hand-in-hand with Microsoft Dynamics 365...
Dynamics 365 Dynamics CRM Dynamics Marketing Education Financial Services Healthcare Insurance Manufacturing Marketing Automation Sales & Marketing

Maplytics — a Location Analytical Companion for Dynamics 365 CRM

Maplytics is a Microsoft-certified geo-analytical mapping solution that embeds location intelligence directly into Microsoft...
Customer Engagement Customer Insights - Journeys (Marketing) Customer Relationship Mgmt Customer Service Dataverse (CDS) Dynamics 365 Dynamics CRM Field Service Power Apps Power Pages Power Platform Project Service Automation

Marketing4Dynamics - Connect MailChimp with Dynamics 365 CRM

Marketing4Dynamics connects MailChimp with Dynamics 365 CRM in real time. It’s more than just a sync; it bridges marketing...
Customer Engagement Customer Relationship Mgmt Dynamics 365 Dynamics CRM Email Management Sales

DeDupeD – Detect, Prevent & Merge Duplicates in Dynamics 365 CRM

DeDupeD is an advanced duplicate data management solution for Microsoft Dynamics 365 CRM and Dataverse. It ensures your CRM...
Agriculture Architecture Automotive Customer Engagement Customer Service Data Management Dataverse (CDS) Design & Decorating Dynamics 365 Dynamics CRM Field Service Power Apps
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