Dynamics 365 news & resources

Developers Call Mobile SDK for Microsoft Dynamics CRM a Game Changer

by Matt Bolch

Microsoft’s mobile SDK enabling developers to build task-centric mobile apps in less time

Customer Engagement Customer Insights - Journeys (Marketing) Customer Relationship Mgmt Customer Service Customer Service Dynamics 365 Dynamics CRM Mobile Applications Sales Sales & Marketing

Microsoft's Dynamics CRM Gamification Acquisition: Wise Move or a Bunch of Hype?

by Linda Rosencrance

Gamification has had its ups and downs since 2012 - will Microsoft’s FantasySalesTeam purchase pay off or fall flat?

Customer Engagement Customer Insights - Journeys (Marketing) Customer Relationship Mgmt Dynamics 365 Dynamics CRM Sales Sales & Marketing gamification

Microsoft Dynamics NAV Development Leadership Changes as Veteran Founds ISV

by Linda Rosencrance

As Microsoft prepares to move its MDCC from Vedbaek to Lyngby, Denmark, one of NAV’s earliest employees also leaves to lead a NAV ISV

BI and Reporting Business Central Corfu Dynamics 365 Dynamics NAV NAV 2016 Partner Ready Software Upgrades

NAVUG Summit: Expect Answers, Solutions, Lessons Learned (and Heavy Networking)

by Dann Anthony Maurno

NAVUG Summit 2015, October 13-16, promises a first look at NAV 2016

Business Central Dynamics 365 Dynamics NAV NAV 2016 NAVUG NAVUG Summit 2015 UG Summit 2015

Microsoft Dynamics CRM Online Earns Ticket to Ride on Government Cloud

by James Townsend

Why FedRAMP accreditation for the CRM Online Government cloud matters to partners, government agencies, and anyone concerned with government IT practices

Customer Engagement Customer Relationship Mgmt Customer Service Customer Service Dynamics 365 Dynamics CRM Dynamics CRM Online Government SaaS xRM

CRMUG Summit: End User Needs Drive Event Planning, Says Program Director

by Dann Anthony Maurno

CRMUG Summit runs October 13-16, where Microsoft, CRM users and partners create CRM success for one another

CRMUG Summit 2015 Customer Engagement Customer Insights - Journeys (Marketing) Customer Relationship Mgmt Customer Service Customer Service Dynamics 365 Dynamics CRM Sales Sales & Marketing UG Summit 2015 crmug

Windows 10: Any Excitement (or Disruption) Among Microsoft Dynamics Partners, Customers?

by Dann Anthony Maurno

Partners urge diligence, praise Microsoft for its SaaS model of continuous updates

Business Central Dynamics 365 Dynamics AX Dynamics CRM Dynamics GP Dynamics NAV Dynamics SL Windows 10

Multichannel Customer Service: Why Companies Choose Microsoft Parature

by Dann Anthony Maurno

For companies committed to expanding their customer service across a growing list of channels and unifying that customer experience, Parature offers a strong solution, says o...

Customer Engagement Customer Service Customer Service Dynamics 365 Dynamics CRM SaaS Social Networks

6 Steps to Successfully Manage Your Microsoft Dynamics CRM or ERP Environment

by Linda Rosencrance

Companies that want to increase both ROI and user adoption must actively manage the capabilities of their Dynamics solution, and user expectations

AXUG Adoption Business Central Dynamics 365 Dynamics AX Dynamics CRM Dynamics GP Dynamics NAV Dynamics SL GPUG NAVUG crmug

Customers Expect Support Across Ever More Channels: New Microsoft Parature Report

by Dann Anthony Maurno

Parature and Microsoft’s 2015 US State of Multichannel Customer Service Report finds that winning customer service is in the eye of the beholder.

Customer Engagement Customer Service Customer Service Dynamics 365 Dynamics CRM Parature

LATEST VENDOR RESOURCES

From GP to Business Central: Moving Warehouse Operations Forward with Warehouse Insight

Insight Works

Dynamics 365 Business Central / Finance ISV Comparison Charts 2025

MSDW Features

Find the best Dynamics 365 ISV solutions with these side-by-side comparison charts

AP Automation BI and Reporting Business Central Dynamics 365 Dynamics NAV E-Commerce EDI Expense Management Payment Processing

Master Your Budgeting Process

Solver

Guiding you through creating a successful annual budget

Budgeting Business Central Dynamics 365 Dynamics AX Dynamics GP Dynamics NAV Dynamics SL Finance and Operations

AI-Powered xFP&A: The Future of Financial Planning

Solver

Explore the transformative power of AI in xFP&A

BI and Reporting Business Central Corporate Perf Mgmt (CPM) Customer Engagement Dynamics 365 Dynamics AX Dynamics CRM Dynamics GP Dynamics NAV Dynamics SL Finance and Operations Financial Management

AI in AP - How Artificial Intelligence Will Change Accounts Payable Processes

Dooap

How AI is now being used in Accounts Payable

AI and Machine Learning AP Automation Accounting Azure Copilot Dynamics 365 Robotic Process Automation (RPA)

Transitioning from Dynamics GP to Dynamics 365 Business Central

Encore Business Solutions

Key information, timelines, and actions for moving to Dynamics 365 Business Central

Accounting Business Central Copilot Dynamics 365 Dynamics GP

More Dynamics 365 White Papers

National Optical Retailer Accelerates ERP Migration and Multi-Entity Automation with Microsoft Dynamics 365 F&SCM and AMCS

Avantiico

Discover how a leading optical retailer modernized operations via Microsoft Dynamics 365 Finance & Supply Chain Management and reduced ERP migration time by 90 percent using AMCS

BI and Reporting Copilot Data Integration Data Migration Dynamics 365 Finance and Operations Healthcare Multi-Entity Management Power BI Power Platform