Dynamics 365 news & resources

Analysts note Microsoft Dynamics ERP and CRM growth, roadmap evolution at Fall Analyst Event 2014

by Jason Gumpert
The five part solution roadmap, FY14 financial performance, new buzzwords, and more in day one of #FAE14
AX 2012 R3 AX 7 BI and Reporting Business Central CRM 2015 Customer Engagement Customer Relationship Mgmt Customer Service Customer Service Dynamics 365 Dynamics AX Dynamics CRM

How to configure retail customer loyalty features of Microsoft Dynamics AX 2012 R3

by Imran Mahmood
Setting up retail reward cards for multiple levels of loyalty
AX 2012 R3 Commerce Customer Engagement Customer Service Customer Service Dynamics 365 Dynamics AX Rebates Retail Retail POS

Beyond Fall 2014, Microsoft Dynamics CRM team plans Capptain integration, broader marketing reach

by Jason Gumpert
Capptain integration is in the works, says CRM GM Jujhar Singh
BI and Reporting Business Performance Mgmt Business Process Mgmt CRM 2015 CRMUG Summit 2014 Capptain Customer Engagement Customer Relationship Mgmt Customer Service Customer Service Document Management Dynamics 365

Microsoft Dynamics Marketing has evolved past its MarketingPilot origins, CRM exec says

by Valerie Miller
Dynamics CRM Director of Product Marketing Angela Bandlow talks about the evolution of Dynamics Marketing and the expanding opportunity for the CRM product line
CRM 2015 Customer Engagement Customer Relationship Mgmt Customer Service Customer Service Dynamics 365 Dynamics CRM Dynamics Marketing Marketing Marketing Automation Marketing Resource Mgmt (MRM) MarketingPilot

Ready, Set, Go: Shoring Up Supply Chains for the 2014 Holiday Season

by Bridget McCrea
Overcoming supply chain challenges this year depends on strategic planning based on current and historical data
BI and Reporting Business Central Commerce Dynamics 365 Dynamics AX Dynamics GP Dynamics NAV Dynamics SL Forecasting Retail Sales & Ops Planning Supply Chain Execution

Microsoft's new push for Dynamics Marketing renews discussion on Dynamics CRM marketing solution choices

by Valerie Miller
Opinions still vary widely on the impact of Microsoft's increased efforts to sell CRM partners on the Dynamics Marketing opportunity
CRM 2015 Customer Engagement Customer Relationship Mgmt Dynamics 365 Dynamics CRM Dynamics Marketing Marketing Marketing Automation Marketing Resource Mgmt (MRM)

From the Microsoft Dynamics NAV Blogs: Working with NAV 2015 for Tablets; Adding currencies; End of NAV 2009 support

by Linda Rosencrance
A selection of the latest insight from the Dynamics NAV blogs
Accounting Business Central Dynamics 365 Dynamics NAV Financial Management Mobile Applications NAV 2015 nav 2009

Microsoft Dynamics Partner Roundup: Parature integration; Employee-customer collaboration; Field services portal; Fueling industry POS

by Linda Rosencrance
A selection of announcements from the Dynamics partner channel
AX 2012 R3 CRM 2013 Collaborative Workspaces Commerce Customer Engagement Customer Relationship Mgmt Customer Service Customer Service Dynamics 365 Dynamics AX Dynamics CRM Dynamics SL

How Shanghai’s Xuhui District uses Microsoft Dynamics CRM to serve citizens

by Linda Rosencrance
Improving management of the district’s social administrative affairs, social assistance and welfare, marriage and adoption services, and community management and services
Customer Engagement Customer Relationship Mgmt Customer Service Customer Service Dynamics 365 Dynamics CRM Government xRM

Mobility for Dynamics CRM has advanced, but customers still require a trusted guide, Microsoft advises

by Valerie Miller
Mobile apps for Dynamics CRM have improved in the last 2 years, but customer needs vary greatly, partners told
CRM 2013 CRM 2015 Customer Engagement Customer Relationship Mgmt Customer Service Customer Service Dynamics 365 Dynamics CRM Marketing Mobile Applications Sales Sales & Marketing

LATEST VENDOR RESOURCES

ERP Horror Stories: How a Manufacturer Failed an FDA Audit and Lost $600M in Valuation in a Day

MSDW Features

ERP Horror Stories: Saving a Business Paralyzed by a Neglected Dynamics GP System

MSDW Features

CRM Horror Story: User Revolt Transformed into a Standing Ovation

MSDW Features

CRM Horror Stories: A Dynamics 365 CE Cautionary Tale of Customization and Poor Partnership

MSDW Features

Power Up Your Excel Skills with AI-Enabled FP&A Solutions

Vena Solutions
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How Digital Tools Bring New Levels of Productivity and Accuracy to Field Inspections

Resco
Are outdated inspection processes slowing your team down?
Business Central Construction Customer Engagement Dataverse (CDS) Dynamics 365 Dynamics CRM Energy Field Service Government Healthcare Manufacturing Oil

Your Guide to a Smooth and Stress-Free Tax Season for Accounts Payable

Mekorma
Tax season doesn’t have to be overwhelming, especially for Dynamics users
AI AP Automation Accounting Aerospace & Defense Agriculture Architecture Associations Automotive Azure BI and Reporting Billing Boating

Electronic Data Interchange (EDI) Toolkit

STAEDEAN
Get your answers on everything you ever wanted to know about EDI
Dynamics 365 EDI Finance and Operations

Navigating Integrations in D365 F&SCM: The Path to Becoming a Successful Data-Driven Organization

STAEDEAN
Discover faster and simpler ways to create, monitor, maintain, and optimize integrations in Dynamics 365 F&SCM
Data Management Dynamics 365 Finance and Operations

Don’t Fall Victim to Poor Integrations: 3 ERP Integration Horror Stories You Can Avoid

STAEDEAN
This eBook reveals three shocking examples of ERP integrations gone wrong
Data Integration Dynamics 365 Finance and Operations
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Enhancing AP Efficiency at WEL Companies with Mekorma Payment Hub

Mekorma
AP Automation Accounting Aerospace & Defense Agriculture Architecture Associations Automotive BI and Reporting Boating Business Central Business Process Mgmt Check Printing

Seamless Transition: Dynamics NAV to Dynamics 365 Business Central for Construction Giant

Korcomptenz
Discover how a leading construction company revolutionized its operations by migrating from Dynamics NAV 2009 to Dynamics 365 Business Central.
Business Central Construction Dynamics 365 Dynamics NAV

Transforming Bespoke Manufacturing with Insight Works’ Solutions

Insight Works
The integration of Insight Works’ solutions with Dynamics 365 Business Central has transformed Sotech’s manufacturing operations.
Business Central Dynamics 365 Dynamics NAV Manufacturing Manufacturing

Infographic: How Learning Resources Leverages Microsoft Dynamics 365 to Expand and Drive Future Growth

Sikich
Discover how Learning Resources and Hand2Mind transformed their operations and achieved operational excellence with Microsoft Dynamics 365 Finance and Supply Chain Management.
AI Customer Insights Dynamics 365 Finance and Operations Manufacturing Marketing Insights Power Apps Power Automate Power BI Power Platform Sales Insights Supply Chain Insights

Infographic: Transforming Planar’s Operations with Microsoft Dynamics 365 Finance and Supply Chain Management

Sikich
Discover how Planar’s shift to Microsoft Dynamics 365 is driving efficiency, scalability, and innovation in the display and digital signage industry.
AI Azure Dynamics 365 Finance and Operations Integration Manufacturing Power BI Power Platform Supply Chain Insights
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The Power of Jet Reports Online

In this brochure, you’ll discover the benefits of Jet Reports Online and the insightsoftware Platform. Jet Reports Online...
Business Central Dynamics 365 Dynamics GP

Jet Reports Center Features and Benefits

Access to accurate, up-to-date financial data shouldn’t be a struggle. Jet Reports Online’s Report Center, by insightsoftware...
Business Central Dynamics 365 Dynamics GP

Routing Analysis

Optimize production with routing analysis to reduce variability and enhance costing accuracy. Website | AppSource | On-Demand...
AI Bill Of Material Mgmt Business Central Demand Planning Distribution Distribution Dynamics 365 Forecasting Inventory Management Manufacturing Manufacturing Material Rqmts Planning

Production Order Analysis

Monitor actual vs. expected production costs in real-time to optimize budgets and enhance profitability. Website | AppSource...
AI Bill Of Material Mgmt Business Central Demand Planning Distribution Distribution Dynamics 365 Forecasting Inventory Management Manufacturing Manufacturing Material Rqmts Planning

Multi-Level BOM Viewer

Easily visualize and edit complex BOM hierarchies for streamlined operations. Website | AppSource | On-Demand Demo The Multi...
AI Bill Of Material Mgmt Business Central Demand Planning Distribution Distribution Dynamics 365 Forecasting Inventory Management Manufacturing Manufacturing Material Rqmts Planning
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