Dynamics 365 news & resources

UK Utility Services Firm Boosts Customer Service with Microsoft Dynamics CRM Case Management

by Linda Rosencrance
Dynamics CRM provides for robust client services on long-running energy supply projects in the construction and education industries
Construction Customer Engagement Customer Relationship Mgmt Customer Service Customer Service Dynamics 365 Dynamics CRM Education Energy Project Management

Microsoft Dynamic US Kick Off: Partners Urged to Build on 2015 Performance

by Jason Gumpert
Microsoft looks to grab ERP, CRM market share in 2016 with continued cloud momentum and new competitive angles.
Business Central Dynamics 365 Dynamics AX Dynamics CRM Dynamics GP Dynamics NAV Dynamics SL Power Automate

Microsoft Dynamics NAV 2016 Will Be Ready for Windows 10, Team Advises

by Linda Rosencrance
Recent releases will be patched in October, Microsoft says, but adventurous developers have already been busy testing NAV 2009 and earlier releases with mixed results.
Business Central Dynamics 365 Dynamics NAV NAV 2016 Upgrades Windows 10

Power BI: Where's The Real Opportunity for Microsoft Dynamics Users and Partners?

by Dann Anthony Maurno
Three Microsoft partners reflect on their experiences so far with Microsoft’s newest cloud BI offering
BI and Reporting Business Central Business Performance Mgmt Data Management Dynamics 365 Dynamics AX Dynamics CRM Dynamics GP Dynamics NAV Dynamics SL KPIs Power BI

Standard and Enhanced SLAs in Microsoft Dynamics CRM 2015: How To Maximize Your Usage

by Linda Rosencrance
CRM 2015 has introduced enhanced SLAs, which offer a range of deeper support options – and more complex rules.
Business Performance Mgmt CRM 2013 CRM 2015 Customer Engagement Customer Relationship Mgmt Customer Service Customer Service Dynamics 365 Dynamics CRM KPIs crmug

From the Microsoft Dynamics NAV Blogs: Offline web client; NAV 2015 backup and restore; Flowfield type; Defining action scope

by Jason Gumpert
A selection of the latest insight from the Dynamics NAV blogs
Business Central Dynamics 365 Dynamics NAV NAV 2015 PowerShell Web Client

Microsoft Dynamics Partner Roundup: CRM global address verification; CRM survey add-on; Public sector award; AX practice hire

by Linda Rosencrance
A selection of recent announcements from around the Dynamics partner channel
Customer Engagement Customer Insights - Journeys (Marketing) Customer Relationship Mgmt Customer Service Customer Service Dynamics 365 Dynamics AX Dynamics CRM Government Sales Sales & Marketing

Direct or VAN Based EDI - Which is Best For Your Company?

by Brian Lynch
Both EDI approaches offer benefits and drawbacks, but only a careful analysis of an organization's needs can identify the best choice.
Automotive Business Central Consumer Goods Distribution Dynamics 365 Dynamics AX Dynamics GP Dynamics NAV Dynamics SL EDI Food & Beverage Industrial Equipment

Women Find Tech Career Opportunities in the Microsoft Channel, Part 2

by Karen Kroll
Women build tech careers by shedding fears about technology and taking advantage of unique opportunities in entrepreneurial environments
Business Central Dynamics 365 Dynamics AX Dynamics CRM Dynamics GP Dynamics NAV Dynamics SL

Sikich Technology Practice Leads the Way on Company's Multi-Year Growth Plan

by Jill Rose
Sikich’s recent acquisition of Altico Advisors is an early step in an ambitious growth plan that includes Microsoft Dynamics ERP and CRM
Business Central Dynamics 365 Dynamics AX Dynamics CRM Dynamics GP Dynamics NAV

LATEST VENDOR RESOURCES

From GP to Business Central: Moving Warehouse Operations Forward with Warehouse Insight

Insight Works

Tasklet | Scan-tastic Warehousing

Tasklet Factory

Customer Success Story: Nicehair x Tasklet

Tasklet Factory

Customer Success Story: Med24 x Tasklet

Tasklet Factory

Demo: Tasklet Mobile WMS for F&SC/AX in 5 minutes

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Dynamics 365 Business Central / Finance ISV Comparison Charts 2025

MSDW Features
Find the best Dynamics 365 ISV solutions with these side-by-side comparison charts
AP Automation BI and Reporting Business Central Dynamics 365 Dynamics NAV E-Commerce EDI Expense Management Payment Processing

Master Your Budgeting Process

Solver
Guiding you through creating a successful annual budget
Budgeting Business Central Dynamics 365 Dynamics AX Dynamics GP Dynamics NAV Dynamics SL Finance and Operations

AI-Powered xFP&A: The Future of Financial Planning

Solver
Explore the transformative power of AI in xFP&A
BI and Reporting Business Central Corporate Perf Mgmt (CPM) Customer Engagement Dynamics 365 Dynamics AX Dynamics CRM Dynamics GP Dynamics NAV Dynamics SL Finance and Operations Financial Management

AI in AP - How Artificial Intelligence Will Change Accounts Payable Processes

Dooap
How AI is now being used in Accounts Payable
AI and Machine Learning AP Automation Accounting Azure Copilot Dynamics 365 Robotic Process Automation (RPA)

Transitioning from Dynamics GP to Dynamics 365 Business Central

Encore Business Solutions
Key information, timelines, and actions for moving to Dynamics 365 Business Central
Accounting Business Central Copilot Dynamics 365 Dynamics GP
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National Optical Retailer Accelerates ERP Migration and Multi-Entity Automation with Microsoft Dynamics 365 F&SCM and AMCS

Avantiico
Discover how a leading optical retailer modernized operations via Microsoft Dynamics 365 Finance & Supply Chain Management and reduced ERP migration time by 90 percent using AMCS
BI and Reporting Copilot Data Integration Data Migration Dynamics 365 Finance and Operations Healthcare Multi-Entity Management Power BI Power Platform

QualiChem Drives Smarter Field Operations with Maplytics for Dynamics 365

Inogic
Customer Engagement Dynamics 365 Web-based Mapping

WatchBox Personalizes the Retail Experience

Plauti
But legacy data migrations and multiple CRM data channels created challenges and eroded the customer 360 view
Customer Insights - Data Data Management Dynamics 365 Jewelry Retail

Future-Proofing the Insurance Experience with a Policyholder 360

Plauti
Delivering a superb insurance experience to policyholders requires the empowerment of employees with the right insights
Customer Insights - Data Data Management Dynamics 365

Booksy Improves Customer and Employee Experience

Plauti
Bad data quality is the party-crasher
Customer Insights - Data Data Management Dynamics 365
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Solver Datasheet

For organizations looking to accelerate growth and gain complete insight into their business, Solver is a cloud-based...
Azure Copilot Dynamics 365 Dynamics AX Dynamics CRM Dynamics GP Dynamics Marketing Dynamics NAV Dynamics SL Fabric

Alerts4Dynamics – Real-Time Alerts & Notifications in Dynamics 365 CRM

Alerts4Dynamics is a comprehensive Dynamics 365 alert tool that helps you create, schedule, and manage real-time...
Customer Engagement Customer Insights - Journeys (Marketing) Customer Service Dynamics 365 Dynamics CRM Field Service Power Apps Power Platform Project Service Automation Sales

The emfluence Marketing Platform for Microsoft Dynamics

The emfluence Marketing Platform is a marketing automation solution built to work hand-in-hand with Microsoft Dynamics 365...
Dynamics 365 Dynamics CRM Dynamics Marketing Education Financial Services Healthcare Insurance Manufacturing Marketing Automation Sales & Marketing

Maplytics — a Location Analytical Companion for Dynamics 365 CRM

Maplytics is a Microsoft-certified geo-analytical mapping solution that embeds location intelligence directly into Microsoft...
Customer Engagement Customer Insights - Journeys (Marketing) Customer Relationship Mgmt Customer Service Dataverse (CDS) Dynamics 365 Dynamics CRM Field Service Power Apps Power Pages Power Platform Project Service Automation

Marketing4Dynamics - Connect MailChimp with Dynamics 365 CRM

Marketing4Dynamics connects MailChimp with Dynamics 365 CRM in real time. It’s more than just a sync; it bridges marketing...
Customer Engagement Customer Relationship Mgmt Dynamics 365 Dynamics CRM Email Management Sales
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