Dynamics 365 news & resources

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Most elements of the Digital Contact Center Platform are ready, Microsoft says

by Jason Gumpert

Microsoft representatives share details of what's ready to go and what will be changing

AI and Machine Learning Azure Call Tracking Copilot Studio Customer Engagement Customer Experience (CX) Customer Service Customer Service Dynamics 365 Networking

MSDW Podcast: July 2022 (pre-Inspire) news roundup

by MSDW Reporter
Azure Dynamics 365 MSDW Podcast Microsoft Corporate Power Platform

Microsoft Dynamics Partner Roundup: Implementation partner; Collaboration; Partnerships

by MSDW Reporter

A selection of announcements from the Dynamics partner channel

AP Automation Azure Business Central Customer Engagement Customer Insights - Journeys (Marketing) Customer Service Dynamics 365 E-Commerce Field Service Finance and Operations Financial Management Invoice Processing
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Microsoft names Chief Partner Officer in update to channel ecosystem leadership

by Jason Gumpert

Nicole Dezen takes on the newly created title of CPO with 2 direct reports for channel sales and programs

Azure Dynamics 365
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Microsoft releases Dynamics 365 and Power Platform 2022 release wave 2 plans

by Jason Gumpert

Over 500 printed pages of updates to features, governance, developer tools, and more

Business Central Commerce Copilot Studio Customer Engagement Customer Voice Data Management Dataverse (CDS) Dynamics 365 Finance and Operations Financial Management Governance, Risk, and Compliance (GRC)

MSDW launches job board for Microsoft Business Apps and cloud professionals

by MSDW Reporter

Job board will feature listings only from trusted vendors in the Microsoft ecosystem

Azure Dynamics 365
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Master Data Management Implementation in Dynamics 365 ERP: 5 Best Practices

by Jerry Caous

How confident are you when it comes to the quality of data within your Microsoft Dynamics 365 ERP?

Business Central Data Management Dynamics 365 Dynamics AX Dynamics NAV Finance and Operations Master Data Mgmt

MSDW Podcast: Talking Microsoft leadership, product, and channel with Steve Mordue

by MSDW Reporter
Customer Engagement Dynamics 365 Dynamics AX Dynamics CRM Finance and Operations MSDW Podcast Power Apps Power Automate Power Platform

From the Microsoft Dynamics 365 Finance & Operations Blogs: Number sequences; Navigation modules; Logs; Payment remittance

by MSDW Reporter

A selection of the latest insight from the Dynamics AX/365 Finance and Operations blogs

Auditing Dynamics 365 Dynamics AX Finance and Operations Payment Processing

Microsoft Dynamics Partner Roundup: EAC win; Commerce go-live; Acquisition; UK expansion

by MSCN Reporter

A selection of announcements from the Dynamics partner channel

Architecture Business Central Commerce Construction Dynamics 365 E-Commerce Engineering Finance and Operations Food & Beverage Professional Services Project Management Retail

LATEST VENDOR RESOURCES

The Profit Secret Your Competitors Don't Want You to Know

Cavallo

Better Together: Dynamics 365 Finance & Operations and ​Dynamics 365 Customer Engagement

WebSan Solutions

Measuring What Matters - Dynamics 365 Field Service KPIs and Dashboards

WebSan Solutions

Virtuoso Composable: Modular Testing For D365

Virtuoso QA

Complete Order Control with SalesPad for BC

Cavallo
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Overcoming Data Quality Pitfalls Across Microsoft Apps to Achieve AI-Readiness

STAEDEAN
How manufacturing, construction, and retail organizations can leverage AI agents in the Microsoft ecosystem by fixing data quality issues in Dynamics 365 ERP and the Dataverse.
Business Central Data Management Dataverse (CDS) Dynamics 365 Finance and Operations Power Apps Power Platform

Making AP Work Easier: Streamlining Daily Tasks with Automation

Zetadocs
See how AI automates invoice capture, matching, approvals, and secure storage.
AP Automation Business Central Document Automation Document Management Dynamics 365 Invoice Processing

End-of-Year Microsoft Dynamics 365 Data Cleaning: An Executive Playbook

Plauti
Master duplicate elimination and prevention to start January with clean customer data.
Customer Engagement Data Management Dynamics 365 Dynamics CRM

Lead the Change: Build a Future-Proof Customer Contact Center with AI

JourneyTeam
Ready to modernize your contact center? This guide breaks down exactly how.
Call Tracking Contact Center Contact Center Customer Engagement Customer Experience (CX) Customer Relationship Mgmt Customer Service Customer Service Dynamics 365 Telephony

7 Signs Your Business Has Outgrown QuickBooks

JourneyTeam
When QuickBooks becomes a bottleneck instead of a solution, this guide helps you recognize the signs and understand what a modern ERP can offer as your business grows.
Accounting Business Central Dynamics 365 Enterprise Asset Mgmt Sales and Operations Planning
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Cal Farley’s Boys Ranch – Empowering Financial Stewardship with Dynamic Budgets

Dynamic Budgets
The benefits the nonprofit organization experienced by implementing Dynamic Budgets.
Budgeting Business Central Dynamics 365 Dynamics GP Not For Profit

Back to SalesPad and Dynamics GP: How NewStar Recovered from a Misguided Move to Business Central

Cavallo
Business Central Distribution Dynamics 365 Dynamics GP

Using Business Central to consolidate outdated systems and automate invoicing

PayTrace
Accounting Business Central Credit Card Processing Dynamics 365 Dynamics GP E-Invoicing Invoice Processing Payment Processing

Palmer-Donavin Elevates Sales Planning and Customer Engagement with Power Apps and Dynamics 365

JourneyTeam
How Palmer-Donavin moved from spreadsheets to real-time insights
Customer Engagement Customer Service Distribution Dynamics 365 Sales Sales & Marketing Sales & Ops Planning

How Smarter Furnishings Unified Sales, Operations, and Finance with Dynamics 365 Business Central

JourneyTeam
Unifying operations and scaling faster with Dynamics 365 Business Central
Accounting Business Central Business Process Mgmt Customer Engagement Customer Service Dynamics 365 Furniture Manufacturing Power BI Power Platform Retail Sales
More Dynamics 365 Case Studies

Translate4Dynamics - Real-Time Translation for Microsoft Dynamics 365 CRM

Translate4Dynamics is an intelligent multilingual enablement solution built for Microsoft Dynamics 365 CRM. It enables real...
Customer Engagement Customer Relationship Mgmt Customer Service Dynamics 365 Field Service Power Apps Power Platform Sales

Attach2Dynamics - Attachments & Documents Management for Optimized Storage in Dynamics 365 CRM

Attach2Dynamics helps you migrate heavy attachments, reduce Dynamics 365 storage costs, and streamline document operations...
Customer Engagement Customer Insights - Journeys (Marketing) Customer Service Document Management Dynamics 365 Field Service Power Apps Power Platform Project Service Automation Sales Storage

WhatsApp4Dynamics – WhatsApp Integration with Microsoft Dynamics 365 CRM

WhatsApp4Dynamics is a powerful communication and customer engagement solution that integrates WhatsApp Business directly...
Communications Customer Engagement Customer Insights - Journeys (Marketing) Customer Relationship Mgmt Customer Service Dynamics 365 Power Apps Power Platform Sales

Data Maturity Assessment

A Data Maturity Assessment is a diagnostic exercise, based on a series of workshops and interviews, that measures the value...
Architecture Azure BI and Reporting Business Performance Mgmt Construction Data Archiving Data Integration Data Management Data Migration Data Warehousing Databases Dynamics 365

Order Management Agent: With HSO, Order Process Automation Starts Here

Supply chain-focused. Microsoft-powered. HSO-delivered. Our Order Management Agent is an AI-powered solution that automates...
AI Agents Architecture Azure Construction Dynamics 365 Engineering Financial Services Government Legal Manufacturing Not For Profit Order Management
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