Microsoft Dynamics News

Welcome to the News section. We cover the world of Microsoft technology, from corporate news to product releases to customer successes to industry events. Check back often for updates.

Microsoft acquires Parature, adding multi-channel customer service to Dynamics CRM

by Jason Gumpert

Knowledge management, portals, mobile self-service features aim to bolster the Dynamics CRM customer service offering

Customer Engagement Customer Relationship Mgmt Customer Service Customer Service Dynamics 365 Dynamics CRM Knowledge Management Mobile Applications Portals

Dynamics Profile: Developing a career with Microsoft Dynamics NAV and its community

by Linda Rosencrance

Natalie Karolak’s career with NAV has evolved from newcomer in 2006 to forum leader, solution architect, and MVP

Accounting Business Central Dynamics 365 Dynamics NAV

Improving interactions and outcomes with xRM: A customer experience lifecycle model

by Christopher Barry

Technology-enabled techniques for managing both uncontrolled and controlled interactions with your customers

Customer Engagement Customer Relationship Mgmt Customer Service Customer Service Dynamics 365 Dynamics CRM Marketing Sales Sales & Marketing xRM

From the Microsoft Dynamics GP Blogs: Customer Combiner; Macro happiness; Transaction posting SmartList; Check Remittance

by Linda Rosencrance

A selection of recent insight from the Dynamics GP blogs

Accounting BI and Reporting Dynamics GP GP 2010 GP 2013

From the Microsoft Dynamics NAV Blogs: Spicing up NAV 2013; Excel Interop; Office 365 SSO; Directed Pick and Put-away

by Linda Rosencrance

A selection of the latest insight from the Dynamics NAV blogs

Business Central Dynamics 365 Dynamics NAV Manufacturing NAV 2013 Warehouse Management

Microsoft Dynamics Partner Roundup: VAR acquisitions in US, Canada; Cloud partner adds Dynamics CRM

by Linda Rosencrance

A selection of recent announcements from the Dynamics partner channel

Business Central Dynamics 365 Dynamics AX Dynamics CRM Dynamics GP Dynamics NAV

Convergence 2014 details firming up with new keynotes, updated agenda

by Jason Gumpert

Arianna Huffington, Biz Stone, FUN, and an updated agenda all on tap for Atlanta

Business Central Convergence 2014 Dynamics 365 Dynamics AX Dynamics CRM Dynamics GP Dynamics NAV Dynamics SL

Optimizing Distributor Profitability: The value of best practices

by Frank Hamelly

Examining a five step methodology for analyzing current business processes, benchmarking the processes against best practices, and determining the potential profit enhancement

BI and Reporting Business Performance Mgmt Distribution Distribution Dynamics AX Supply Chain Execution Supply Chain Management

Year End Reading: Top Microsoft Dynamics NAV feature articles of 2013

by Jason Gumpert

A selection of the most popular NAV feature articles of 2013

Business Central Dynamics 365 Dynamics NAV Food & Beverage ISV NAV 2013 NAV 2013 R2 Power Automate Resellers

Year End Reading: Top Microsoft Dynamics GP feature articles of 2013

by Jason Gumpert

A look back at the Dynamics GP happenings of 2013

BI and Reporting Data Integration Dynamics GP GP 2013 ISV Reseller

Microsoft Dynamics News

Microsoft acquires Parature, adding multi-channel customer service to Dynamics CRM

Dynamics Profile: Developing a career with Microsoft Dynamics NAV and its community

Improving interactions and outcomes with xRM: A customer experience lifecycle model

From the Microsoft Dynamics GP Blogs: Customer Combiner; Macro happiness; Transaction posting SmartList; Check Remittance

From the Microsoft Dynamics NAV Blogs: Spicing up NAV 2013; Excel Interop; Office 365 SSO; Directed Pick and Put-away

Microsoft Dynamics Partner Roundup: VAR acquisitions in US, Canada; Cloud partner adds Dynamics CRM

Convergence 2014 details firming up with new keynotes, updated agenda

Optimizing Distributor Profitability: The value of best practices

Year End Reading: Top Microsoft Dynamics NAV feature articles of 2013

Year End Reading: Top Microsoft Dynamics GP feature articles of 2013

From the Microsoft Dynamics 365 CE/CRM Blogs: 'Given key not present' error; Poor lead management; Copilot Studio agents; Workflows for orphaned leads

Microsoft Dynamics 365 for Operations: Email the purchase order to the right vendor email address

From the Microsoft Dynamics 365 Finance and Supply Chain Management: Financial reporting for pharma; Power BI data; Task recorder extension; Supply chains

From the Microsoft Dynamics 365/CRM Blogs: Virtual entities; Email invoice; Duplicate e-mail signatures; Restrict 'from lookup'

Microsoft acquires CloudKnox Security for unified privileged access

Microsoft Q1 2015 results: Record revenue, including 128% gain in Commercial cloud

From the Microsoft Dynamics 365 CE/CRM Blogs: Object reference not set error; Website tracking; Multilingual voice agents

Pre-Sales Solution Architect D365 Finance, SCM, Commerce

Manager, Partner Success Team

Senior Business Analyst

Sales Executive

Quality Assurance Specialist