Telecommunications news & resources

Ensim Shows Off New Connector for Dynamics CRM at Microsoft Hosting Summit 2012

by Linda Rosencrance
Offers private and hybrid cloud support for hosting multiple CRM environments
BSS CRM 2011 Dynamics CRM Government Hosting Services OSS SaaS Telecommunications

CHR Solutions Announces New Microsoft Dynamics CRM Solution for Communication Service Providers

by Linda Rosencrance
OMNIA 360 helps CSPs bundle services, manage catalogs, provision services and more
CPQ (Configure, Price, Quote) Customer Engagement Customer Relationship Mgmt Customer Service Customer Service Dynamics 365 Dynamics CRM Invoice Processing Marketing SaaS Sales Sales & Marketing

Convergys Launches Convergys CRM 2.0 for Communications and Utilities Customer Management and Billing Processes

by Linda Rosencrance
Focus on customer service, shopping and ordering, account management
CRM 2011 Customer Engagement Customer Relationship Mgmt Customer Service Customer Service Dynamics 365 Dynamics CRM Marketing Sales Sales & Marketing Telecommunications

Ericsson Launches Telecom CRM, Aimed at Improving Customer Service, Reducing Interaction Time

by Linda Rosencrance
Integrates with Ericsson's BSCS iX 4.0 billing solution
CRM 2011 Customer Engagement Customer Relationship Mgmt Customer Service Customer Service Dynamics 365 Dynamics CRM Telecommunications

Microsoft Dynamics Partner Roundup: Solution Announcements in Personnel Management, SMB Cloud, Marketing Automation

by Linda Rosencrance
Recent announcements from Microsoft Dynamics partners
Accounting BI and Reporting Business Central Customer Engagement Customer Relationship Mgmt Customer Service Customer Service Dynamics 365 Dynamics AX Dynamics CRM Dynamics GP Dynamics NAV

Tech Mahindra Partners with Microsoft to Open a Dynamics CRM Lab for Telecom Service Providers

by Linda Rosencrance
Lab is first of its kind in India to focus on CRM offerings for telecom service providers globally
Customer Engagement Customer Relationship Mgmt Customer Service Customer Service Dynamics 365 Dynamics CRM Telecommunications

Dynamics Partners Put XRM Solutions on Display for Microsoft’s XRM Showcase Challenge

by Linda Rosencrance
Winning solutions covered finance, telemarketing, and government services
Customer Relationship Mgmt Dynamics CRM Financial Management Financial Services Government Power Automate Regulatory Compliance Telecommunications Workflow Management xRM

Two ISVs Partner with Microsoft to Market Billing Systems Built on Dynamics CRM

by Jason Gumpert
Convergsys and Redknee See Major Marketing Opportunities
Consumer Goods Customer Engagement Customer Relationship Mgmt Customer Service Customer Service Dynamics 365 Dynamics CRM Financial Management Forecasting HR Management Marketing Project Service Automation

How Supply Chain Automation Using Microsoft Dynamics AX Can Take Sting Out of Rising Energy, Commodity Costs

by Jason Gumpert
Squeezing the Excess Out of Paper-Based Systems via "Warehouse Intelligence" Not Only Saves Costs, But Provides Competitive Advantage
Aerospace & Defense BI and Reporting Commerce Consumer Goods Dynamics AX Food & Beverage Inventory Management Manufacturing Manufacturing Retail Supply Chain Management Telecommunications

LATEST VENDOR RESOURCES

Enhancing Customer Journeys - Deliver Exceptional Experiences with Copilot for Customer Service

WebSan Solutions

Turning Customer Complaints into Opportunities with Copilot for Customer Service

WebSan Solutions

Uncover Hidden Feedback: User Sentiment Tracker App for Business Central

WebSan Solutions

Advanced Permissions Mapping Setup with CB Dynamics 365 To SharePoint Permissions Replicator

Connecting Software

Unlock the Power of Subscription Billing Suite in D365 Business Central with Exclusive NFR Offer

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Moving Your ERP to The Cloud

Avanade

Why and how to do it

3PL AP Automation Accounting Advanced Pricing Aerospace & Defense Agriculture Architecture Associations Auditing Automated Data Collection Automotive BI and Reporting

Infographic: 4 Creative Ways Hospitality Can Take Advantage of the Subscription Economy

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Uncover how four leading companies in the hospitality industry are tapping into the subscription economy

Accounting Advanced Pricing Associations Azure Bill Of Material Mgmt Billing Business Central CPQ (Configure, Price, Quote) Consumer Goods Dynamics 365 Dynamics AX Dynamics GP

Core Benefits of Financial Transformation

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This booklet will walk you through some core benefits of financial transformation.

AP Automation Accounting Aerospace & Defense Auditing Automotive BI and Reporting Bill Of Material Mgmt Budgeting Business Central Business Process Mgmt Construction Consumer Goods

Core Challenges of Financial Transformation

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Build a roadmap for success by identifying the common financial transformation challenges encountered both internally and externally

AP Automation Accounting Auditing BI and Reporting Bill Of Material Mgmt Budgeting Business Central Business Performance Mgmt Business Process Mgmt Construction Consumer Goods Contract Management

Booklet | Build a roadmap for financial transformation with 11 best practices

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This booklet will guide you through the best practices involved in building a roadmap for successful financial transformation.

AP Automation Accounting Aerospace & Defense Agriculture BI and Reporting Banking Bill Of Material Mgmt Budgeting Business Central Business Process Mgmt Construction Consumer Goods
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Unlocking Efficiency: How Città Revolutionized Productivity with Test Automation

TheTestMart
Discover how Città boosted productivity and cut testing hours by over 90% with innovative test automation in this case study
Aerospace & Defense Agriculture Architecture Associations Automated Testing Automotive Azure Boating Business Central Chemicals Construction Consumer Goods

Seamless Evolution: Explore JMP's Shift from Dynamics AX to D365 & Automated Testing with TheTestMart

TheTestMart
Discover how James M. Pleasants Company revolutionized their operations and enhanced efficiency by transitioning to automated testing
AI Aerospace & Defense Agriculture Architecture Associations Automated Testing Automotive Azure Boating Business Central Chemicals Construction

MB2 Dental Scales Monthly Invoicing for 250 Locations Without Adding Overheads

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MB2 Dental needed a way to process thousands of monthly invoices across 250 locations without adding additional overhead

Accounting Aerospace & Defense Architecture Associations Automotive Billing Boating Budgeting Business Performance Mgmt Business Process Mgmt Complex Billing Construction

Case study: Sunshine 811 Saves $15,000 Annually by Streaming Recurring Billing with Subscription Billing Suite

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Sunshine 811 struggled to gain complete visibility of its billing processes. Discover their journey to streamlining recurring revenue

Accounting Auditing Automotive Banking Bill Of Material Mgmt Billing Budgeting Business Performance Mgmt Business Process Mgmt Complex Billing Consolidation Accounting Construction

Jim Pattison Group Saves $70,000 Annually from Consolidating 150 Subsidiaries with Multi-Entity Management

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Discover how The Jim Pattison Group streamlined data management across 150 subsidiaries with Multi-Entity Management for Dynamics 365 Business Central

Accounting Aerospace & Defense Agriculture Architecture Associations Automotive Billing Boating Budgeting Business Central Business Performance Mgmt Business Process Mgmt
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Integrity HRP for Dynamics GP

Solutions to manage the entire employee lifecycle One place to recruit, onboard, track time, and more to help manage your...
Aerospace & Defense Agriculture Architecture Associations Automotive Boating Chemicals Construction Consumer Goods Design & Decorating Design & Living Distribution

Integrity Data HRP for Business Central

Manage The Entire Employee Lifecycle With One Solution One place to hire, onboard, track time, pay and engage your people...
Aerospace & Defense Agriculture Architecture Associations Automotive Boating Business Central Chemicals Construction Consumer Goods Design & Decorating Design & Living

BI4Dynamics AX - Business Intelligence for Microsoft Dynamics AX

BI4Dynamics AX is a standardized business intelligence solution on top of Microsoft Dynamics AX that covers all main...
Aerospace & Defense Agriculture Architecture Automotive BI and Reporting Boating Chemicals Construction Consumer Goods Data Warehousing Design & Decorating Distribution

BI4Dynamics NAV - Business Intelligence for Microsoft Dynamics NAV

BI4Dynamics NAV is a standardized business intelligence solution on top of Microsoft Dynamics NAV that covers all main...
Aerospace & Defense Agriculture Architecture Automotive BI and Reporting Boating Chemicals Construction Consumer Goods Data Warehousing Design & Decorating Distribution
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