Data Management news & resources

Adobe and Microsoft update integrations, expand partnership into China

by MSDW Reporter
To help companies deliver more personalized customer experiences.
Azure Common Data Model Common Data Service Customer Engagement Customer Insights - Journeys (Marketing) Customer Relationship Mgmt Customer Service Customer Service Data Integration Data Management Dataverse (CDS) Dynamics 365

Microsoft Dynamics Profile: Investing in emerging tech around Dynamics 365 / CRM

by Linda Rosencrance
New MVP Michael Ochs says he's driven by his desire to see the future of customer relationship software.
Associations Bots Cloud Customer Engagement Customer Relationship Mgmt Data Management Data Migration Dynamics 365 Dynamics CRM SaaS xRM

More from the Microsoft Business Apps spring wave: xRM's new identity with Common Data Service, PowerApps

by Jason Gumpert
Microsoft, MVPs remark on how the xRM platform will play broader role in app development thanks to the spring 2018 wave.
Azure Business Process Mgmt Business Rules Mgmt CDS for Apps Common Data Service Customer Engagement Customer Relationship Mgmt Customer Service Customer Service Data Integration Data Management Data Warehousing

Microsoft to expand business apps lineup in spring 2018 with new Dynamics 365, Power BI, Common Data Service offerings

by Jason Gumpert
“Sales Professional” and Marketing apps will reach the market, along with CDS for Analytics, Power BI Insights.
Business Central CDS for Analytics CDS for Apps Common Data Model Common Data Service Customer Engagement Customer Insights - Journeys (Marketing) Customer Relationship Mgmt Customer Service Customer Service Data Integration Data Management

Building a Smart Customer Service Desk in Microsoft Dynamics 365 with Artificial Intelligence

by Stefano Tempesta
Exploring three cognitive services tools that can add improve to a service agent's performance with D365 and Unified Service Desk.
Artificial Intelligence (AI) Azure Machine Learning Business Process Mgmt Cloud Customer Engagement Customer Service Customer Service Data Management Document Management Dynamics 365 Dynamics CRM Power Automate

Bedrock Data aims to unify customer data across clouds with launch of Fusion

by Jason Gumpert
The SaaS solution offers pre-built connectors and automation technology that it says will eliminate most of the labor from data warehousing and BI efforts.
BI and Reporting Customer Engagement Customer Insights - Journeys (Marketing) Customer Relationship Mgmt Customer Service Customer Service Data Management Data Warehousing Dynamics 365 Dynamics CRM Power BI Power BI

MSDW Podcast: M&A, BI, and the role of independent advisors with Microsoft Dynamics AX & 365

by Jason Gumpert
Real Dynamics principals Yogesh Kasat and Jason Weidenbenner discuss their firm's specialties as an independent consultancy.
Accounting BI and Reporting Data Management Data Migration Data Warehousing Dynamics 365 Dynamics AX Finance and Operations Financial Management MSDW Podcast

ZAP Data Hub aims to automate, unify data management

by MSDW Reporter
Azure-based solution is BI and data source agnostic, promises to help reduce the IT costs of data warehousing.
BI and Reporting Business Central Customer Engagement Data Management Data Warehousing Dynamics 365 Dynamics AX Dynamics CRM Dynamics GP Dynamics NAV Dynamics SL Finance and Operations

MSDW Podcast: R "Ray" Wang on key themes of the Microsoft Biz Apps Analyst Forum

by Jason Gumpert
Digital feedback is key to Microsoft's current approach to biz apps, says Wang, and the Dynamics brand name could be taking a step back to support that.
Artificial Intelligence (AI) Azure BI and Reporting Business Performance Mgmt Business Process Mgmt Common Data Service Customer Engagement Customer Insights - Journeys (Marketing) Customer Relationship Mgmt Customer Service Customer Service Data Management

Sportswear giant Columbia will use Microsoft Dynamics 365, Azure to strengthen consumer engagement

by Dann Anthony Maurno
Durable, 80-year-old consumer brand expects Microsoft Cloud to modernize its consumer experience
BI and Reporting Commerce Customer Engagement Customer Relationship Mgmt Data Integration Data Management Digital Transformation Dynamics 365 E-Commerce Master Data Mgmt Microsoft Corporate Mobile Applications

LATEST VENDOR RESOURCES

Portals Community Call, January 2026: Dataverse and Power Pages

Measuring What Matters - Dynamics 365 Field Service KPIs and Dashboards

Rand Group

How D365 F&SCM Shop Floor Data Collection Boosted Profitability with Western Computer

MSDW Features

10 Reasons Why Insight Works is Your Ultimate Business Central ISV

Insight Works

From Pain Points to Boardroom Priorities: Elevate Data Quality with Executive Ready Messaging

Plauti
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Overcoming Data Quality Pitfalls Across Microsoft Apps to Achieve AI-Readiness

STAEDEAN
How manufacturing, construction, and retail organizations can leverage AI agents in the Microsoft ecosystem by fixing data quality issues in Dynamics 365 ERP and the Dataverse.
Business Central Data Management Dataverse (CDS) Dynamics 365 Finance and Operations Power Apps Power Platform

End-of-Year Microsoft Dynamics 365 Data Cleaning: An Executive Playbook

Plauti
Master duplicate elimination and prevention to start January with clean customer data.
Customer Engagement Data Management Dynamics 365 Dynamics CRM

Build versus Buy — Master Data Management for Dynamics 365 F&SCM

STAEDEAN
Should you build a customized master data management solution or choose a no-code solution?
Data Management Dynamics 365 Finance and Operations

Simplifying Data Security & Auditing in Microsoft Dynamics 365: The What, When, Why & How

STAEDEAN
How you can easily build a secure and compliant Dynamics 365 environment
Data Management Dynamics 365 Finance and Operations Security

Navigating Integrations in D365 F&SCM: The Path to Becoming a Successful Data-Driven Organization

STAEDEAN
Discover faster and simpler ways to create, monitor, maintain, and optimize integrations in Dynamics 365 F&SCM
Data Management Dynamics 365 Finance and Operations
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WatchBox Personalizes the Retail Experience

Plauti
But legacy data migrations and multiple CRM data channels created challenges and eroded the customer 360 view
Customer Insights - Data Data Management Dynamics 365 Jewelry Retail

Future-Proofing the Insurance Experience with a Policyholder 360

Plauti
Delivering a superb insurance experience to policyholders requires the empowerment of employees with the right insights
Customer Insights - Data Data Management Dynamics 365

Booksy Improves Customer and Employee Experience

Plauti
Bad data quality is the party-crasher
Customer Insights - Data Data Management Dynamics 365

MWCold Increases Operational Efficiencies Through Near Real-Time Reporting

enVista

MWCold, Multi-temperature warehousing provider, gains greater insight into warehouse activity and streamlines data sources with Data Warehouse and Microsoft Power BI

Data Management Data Warehousing Distribution Power BI Power Platform

Finding Data Success in Dynamics BC with Self-Service Reporting

insightsoftware

Implementing Jet Reports has meant a 75% time savings on report creation for Hermadix

BI and Reporting Business Central Data Management Dynamics 365 Manufacturing Supply Chain Management
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Data Maturity Assessment

A Data Maturity Assessment is a diagnostic exercise, based on a series of workshops and interviews, that measures the value...
Architecture Azure BI and Reporting Business Performance Mgmt Construction Data Archiving Data Integration Data Management Data Migration Data Warehousing Databases Dynamics 365

HSO AI Readiness Assessment

AI is a hot topic, with 2024 seeing an acceleration in AI applied use cases. However, amid the excitement, many struggle to...
AI Agents AI and Machine Learning Architecture Azure Business Performance Mgmt Construction Data Management Engineering Financial Services Government Legal Manufacturing

Brello 360 — all-in-one insurance brokerage platform powered by Microsoft Dynamics 365

Brello 360 revolutionizes how insurance brokerages operate — simplifying workflows, automating financials, and empowering...
Accounting Automated Data Collection BI and Reporting Billing Business Process Mgmt Collaborative Workspaces Commission Calculation Communications Contract Management Contract Management Customer Experience (CX) Data Management

DeDupeD – Detect, Prevent & Merge Duplicates in Dynamics 365 CRM

DeDupeD is an advanced duplicate data management solution for Microsoft Dynamics 365 CRM and Dataverse. It ensures your CRM...
Agriculture Architecture Automotive Customer Engagement Customer Service Data Management Dataverse (CDS) Design & Decorating Dynamics 365 Dynamics CRM Field Service Power Apps

Power BI Budgeting With Power ON Budget Planner

In effective cost management, wrangling budgets scattered across local spreadsheets poses challenges in maintenance and...
Automated Data Collection Azure Budgeting Data Management Dynamics 365 Dynamics AX Dynamics CRM Dynamics GP Dynamics Marketing Dynamics NAV Dynamics POS Dynamics RMS
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