More investment in business app sales signal that Microsoft is serious about Power Platform, Dynamics 365, says sales exec

No-code chatbot solution for customer services promises to identify the right virtual agent use cases

A look back at the top Dynamics 365 Finance and Operations and Dynamics AX topics of 2019

A look back at the top 2019 contributed articles from Dynamics 365 Business Central and  NAV experts

A look back at the top Dynamics 365 stories of 2019

A look back at the top Dynamics 365 licensing stories of 2019

A look back at the top Microsoft Dynamics partner stories of 2019

With an overall deadline of October 1, 2020, customers should investigate whether their individual transition dates could have already been assigned.

Microsoft is taking the first steps to compete as a robotic process automation provider. But what does that mean for the market?

Sales engagement is a hot sector that has largely missed the Microsoft business apps channel so far, says John Gravely.

Microsoft Dynamics customers get broader options, more complex outlook, partners say.

Change aims to coax Dynamics partners toward cloud deals.

Monthly active users climbing even faster as company deploys dual write in CDS, adds microservices, incorporates acquired IP.