Jason

Gumpert

As the editor of MSDynamicsWorld.com, Jason oversees all editorial content on the site and at our events, as well as providing site management and strategy. He can be reached at jgumpert@msdynamicsworld.com.

Prior to co-founding MSDynamicsWorld.com, Jason was a Principal Software Consultant at Parametric Technology Corporation (PTC), where he implemented solutions, trained customers, managed software development, and spent some time in the pre-sales engineering organization. He has also held consulting positions at CSC Consulting and Monitor Group.

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Articles

Flintfox launches Flintech, splitting ISV and Dynamics 365 services businesses

by Jason Gumpert

CEO John Moss discusses the separated units and the company’s recent success in services delivery

Dynamics 365 Finance and Operations

Microsoft earnings inch up in 2022 Q4 as Azure growth decelerates

by Jason Gumpert

Foreign exchange drags adds to revenue growth woes, cloud gross margin dips

Azure Dynamics 365

Microsoft introducing e-commerce capabilities to AppSource for some Dynamics 365 apps, Power BI Visuals

by Jason Gumpert

Public preview of e-commerce joins other new benefits around licenses discounted SKUs for partners

AppSource Customer Engagement Dynamics 365 Power BI Power Platform

Inspire 2022: Microsoft adds Nuance tech to new Digital Contact Center Platform offering

by Jason Gumpert

New enterprise solution combines a broad range of agent-based sales and service capabilities

AI Customer Engagement Customer Experience (CX) Customer Service Customer Service Customer Service Insights Dynamics 365

Most elements of the Digital Contact Center Platform are ready, Microsoft says

by Jason Gumpert

Microsoft representatives share details of what's ready to go and what will be changing

AI AI and Machine Learning Azure Call Tracking Customer Engagement Customer Experience (CX) Customer Service Customer Service Customer Service Insights Dynamics 365 Networking Power Automate

Microsoft names Chief Partner Officer in update to channel ecosystem leadership

by Jason Gumpert

Nicole Dezen takes on the newly created title of CPO with 2 direct reports for channel sales and programs

Azure Dynamics 365

Microsoft releases Dynamics 365 and Power Platform 2022 release wave 2 plans

by Jason Gumpert

Over 500 printed pages of updates to features, governance, developer tools, and more

AI Business Central Commerce Customer Engagement Customer Voice Data Management Dataverse (CDS) Dynamics 365 Finance and Operations Financial Management Governance, Risk, and Compliance (GRC) Human Resources (Talent)

Microsoft announces Viva Sales, a new CRM companion

by Jason Gumpert

Due in Q4 2022, the new app will look across CRM, Office 365, and Teams to provide sales data in context, Microsoft says

Customer Engagement Data Integration Data Management Document Management Dynamics 365 Dynamics CRM Sales Sales & Marketing Viva

Microsoft, P&G commit to new manufacturing tech built on Azure

by Jason Gumpert

Consumer goods giant to pursue improvements in quality, resilience, energy utilization with Azure, business apps

AI and Machine Learning Azure Consumer Goods Dynamics 365 Environmental Sustainability Internet of Things (IoT) Manufacturing Manufacturing Mixed Reality Mixed Reality Quality Control Remote Assist

Microsoft's Shopify connector for Dynamics 365 Business Central now available

by Jason Gumpert

Microsoft has also purchased Shopify integration technology from a partner

Business Central Customer Experience (CX) Data Integration Dynamics 365 E-Commerce Inventory Management Order Management Retail