Microsoft Business Applications White Papers

Search and browse through our database of vendor and analyst white papers to help you expand your knowledge on a host of Microsoft technology-related topics.

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Defining Your Customer Journey with Microsoft Dynamics CRM/CE

emfluence

Six steps towards successfully defining your customer journey with Microsoft Dynamics

Customer Engagement Dataverse (CDS) Dynamics 365 Dynamics CRM Dynamics Marketing Marketing Automation Marketing Resource Mgmt (MRM) Power Apps Power Platform Sales & Marketing

Telecom & Broadband Transformation: Streamline Operations to Maximize Recurring Revenue

Bluefort
Discover how Microsoft Dynamics 365 and Bluefort LISA help subscription businesses reduce costs, boost efficiency, and scale with confidence.
Billing Dynamics 365 Finance and Operations Subscription Management Subscription billing Telecommunications

A New Era for ERP: The Mobility Phenomenon

Metafile
Microsoft Dynamics users can take advantage of mobile ERP access today
AP Automation Business Central Document Automation Document Imaging Document Management Dynamics 365 Dynamics AX Dynamics GP Dynamics NAV Dynamics SL Invoice Processing Mobile Applications

Why Paying Your Bills Efficiently Is a Money Maker

Metafile
E-Payables Benchmarking
AP Automation Aerospace & Defense Agriculture Automotive Boating Business Central Commerce Construction Consumer Goods Distribution Dynamics 365 Dynamics AX

How Paperless Processes Push Pineapples to Market

Metafile
Manual paper processes can produce blind spots that impact a company’s profitability and projections
AP Automation Business Central Distribution Document Automation Document Imaging Document Management Dynamics 365 Dynamics AX Dynamics GP Dynamics NAV Dynamics SL Invoice Processing

The Complete AP Guide to TIN Matching and OFAC Screening

Mekorma
Important validations for successful vendor management
AP Automation Business Central Document Automation Dynamics 365 Dynamics GP Dynamics NAV Invoice Processing

The Road to AP Automation (Part 3): The IT Perspective

Dooap

A guidebook to move your invoices from paper to digital

AP Automation Accounting Document Automation Dynamics 365 Dynamics AX Finance and Operations Financial Management Invoice Processing

Sell Smarter, Serve Faster: A Practical Guide to Microsoft Dynamics 365 CRM

JourneyTeam
Struggling with a CRM that creates more work than it solves? This guide breaks down how Microsoft CRM and Copilot simplify sales, service, and marketing with AI-driven productivity
AI and Machine Learning Azure Contact Center Contact Center Copilot Customer Engagement Customer Experience (CX) Customer Insights - Data Customer Insights - Journeys (Marketing) Customer Relationship Mgmt Customer Service Customer Service

Track Your Competition with the Microsoft Dynamics Competitors Entity and Marketing Automation

emfluence

Want better insight into where you’re winning or losing your deals? Try leveraging the Competitors entity in Microsoft Dynamics 365

Customer Engagement Customer Relationship Mgmt Dynamics 365 Dynamics CRM Dynamics Marketing Marketing Automation Marketing Resource Mgmt (MRM) Power Platform Sales & Marketing User Adoption

Ultimate Compliance Checklist - D365 F&SCM Security & Licensing

Executive Automats
A practical, expert-developed tool for you
Auditing Automated Testing Azure Copilot Dynamics 365 Dynamics AX Governance, Risk, and Compliance (GRC) Manufacturing Power BI Power Platform Purview Security