Microsoft Dynamics White Papers's White Paper Library is a powerful resource available to the Microsoft Dynamics community. Search and browse through our database of vendor and analyst white papers to help you expand your knowledge on a host of Dynamics-related topics.

Business Need

Effective Lead Nurturing in Microsoft Dynamics CRM

Some of our top tips and insights for lead nurturing success

How Your Business Can Improve Efficiency and Reduce Operational Costs by Integrating EDI with ERP

Ensuring that EDI data is properly migrated to the ERP system is becoming increasingly mission-critical

Avoid Sales Tax Audits By Automating Compliance With SaaS Tax Solutions

Why sales tax needs to be on your accounting team's radar

How to Manage Critical Product Responsibilities with Lot Number and Expiry Date Traceability

Respond immediately and efficiently to product recalls

How Finance Personnel Use Business Intelligence to Turn Themselves from Record Keepers to Strategic Advisors

A special TDWI Research best practices report

How-to Process RMAs (Return Merchandise Authorizations) in Microsoft Dynamics AX

Gain a little more confidence with RMAs as well as some tips and tricks

Sales Tax and the Supply Chain: Avoiding Audit in High-Risk Areas

Four pressing questions of supply chain audit risk

Microsoft Dynamics GP and Document Management: An Integrated Solution for Your Many Locations

An AP automation solution helps streamline previously paper-based AP tasks by integrating with Microsoft Dynamics GP

Sales Proposal Effectiveness in B2B Sales Organizations

Yes, effective sales proposals matter

Providing True Omni-Channel Service in a Changing Service Landscape with CRM

Customers expect a seamless and consistent experience across the growing number of channels they are using to interact with companies
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