Dynamics 365 news & resources

Two partners speak: Why they chose selling Microsoft Dynamics 365 over Salesforce

by Alan R. Earls
If all kingdoms come to an end, these partners believe Salesforce has had its day while Dynamics 365 is on the rise
Customer Engagement Customer Relationship Mgmt Dynamics 365 Dynamics CRM

Amazon and Azure outages show growing pains of "hyper-hyper-scale" public cloud

by Greg Pierce
While some are surprised by well-publicized outages, even the largest cloud providers can be vulnerable - and therefore so can their customers.
Business Central Cloud Customer Engagement Dynamics 365 Dynamics AX Dynamics CRM Dynamics GP Dynamics NAV Dynamics SL Finance and Operations Microsoft Corporate Power Automate

Significance of Production-Related Calendars in Microsoft Dynamics 365 for Operations or Dynamics AX

by Scott Hamilton
Part 2 of a series on the significance of SCM-related calendars.
AX 2012 R3 Distribution Dynamics 365 Dynamics AX Finance and Operations Manufacturing Manufacturing Supply Chain Management

Microsoft details progress in syncing Common Data Service, Dynamics 365

by Linda Rosencrance
Company is investing significantly to bring together data from across Dynamics 365
Business Central Common Data Model Common Data Service Customer Engagement Dataverse (CDS) Dynamics 365 Dynamics AX Dynamics CRM Dynamics GP Dynamics NAV Finance and Operations Power Platform

Executive Q&A: Sana Commerce on the demand for its “Customer Experience Release”

by Jill Rose
Sana Commerce CEO Michiel Schipperus believes transactions cannot be simple enough for customers, and only a single-stack ecommerce/ERP integration achieves that.
Business Central Customer Engagement Dynamics 365 Dynamics AX Dynamics CRM Dynamics GP Dynamics NAV E-Commerce EDI Finance and Operations Web Storefront

Significance of SCM-Related Calendars in Microsoft Dynamics 365 for Operations or Dynamics AX

by Scott Hamilton
The first of a 2-part article about SCM-related calendars
Distribution Dynamics 365 Dynamics AX Finance and Operations Manufacturing Supply Chain Management

InsideView adds prospecting, engagement tools with Insight Enterprise for Microsoft Dynamics 365 and CRM

by Jason Gumpert
International launch adds prospect list building, custom watchlists and alerts integrated with Dynamics.
Business Performance Mgmt Customer Engagement Customer Insights - Journeys (Marketing) Customer Relationship Mgmt Data Management Dynamics 365 Dynamics CRM Sales Sales & Marketing

The buyer group in Microsoft Dynamics AX/365: How to use it?

by Evert Bos
The business context of defining buyer groups is quite clear, but AX/365 offers a few ways to manage it.
Business Performance Mgmt Business Process Mgmt Business Rules Mgmt Dynamics 365 Dynamics AX Finance and Operations Manufacturing Purchasing Supply Chain Execution Supply Chain Management

Microsoft taps LinkedIn as part of new Dynamics 365 talent offering

by Jason Gumpert
Dynamics 365 for Talent will use LinkedIn Recruiter, Office 365, BI to boost HR performance 
Dynamics 365 HR Management LinkedIn LinkedIn Recruiter User Management

Microsoft offers updated integration, new pricing on Dynamics 365 Sales and LinkedIn Sales Navigator

by Jason Gumpert
New combined offering, Microsoft Relationship Sales, will roll out at $135 per user per month before any volume discounts.
Customer Engagement Customer Insights - Journeys (Marketing) Customer Relationship Mgmt Data Integration Dynamics 365 LinkedIn LinkedIn Sales Navigator Microsoft Relationship Sales Sales Sales & Marketing

LATEST VENDOR RESOURCES

Managing Projects in Dynamics 365 Finance: Today's Best AI Use Case

PlanAutomate

Beyond the Summit: Key Takeaways from Dynamics Community 2025

Invoiced by Flywire

Distribution - AI for Supply Chain Sustainability

ENAVATE

LPA Lays the Groundwork for a Data-Driven Future with Dynamics 365 and aec360

HSO

KCI Modernizes Project Delivery and Business Planning with Microsoft Dynamics 365 and aec360

HSO
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The Importance of Integrating Payment Connectors with Microsoft Dynamics 365

Evenica
How to enhance business efficiency and the customer experience with Evenica's e4Payment
Commerce Dynamics 365 Finance and Operations Payment Processing

Microsoft Project Operations or PlanAutomate: Which is Right for Your D365 Environment?

PlanAutomate
Are your projects too complex for out-of-the-box D365?
Dynamics 365 Enterprise Asset Mgmt Finance and Operations

Breaking Silos: The Strategic Advantage of Sales & Marketing Alignment

Coffee + Dunn
Explore the strategic benefits of aligning sales and marketing, from first touch to closed deal.
Customer Engagement Customer Insights - Journeys (Marketing) Dynamics 365 Sales & Marketing

Connecting Marketing Impact to Revenue Growth: Building a Modern Value Measurement Framework

Coffee + Dunn
A practical model that connects performance metrics across stages, departments, and systems
Customer Engagement Customer Insights - Journeys (Marketing) Dynamics 365 Marketing Automation Sales & Marketing

The Modern Guide to Microsoft Dynamics and Marketing Automation

emfluence
Turn your Microsoft Dynamics data into automated, revenue-driving campaigns with this practical guide to marketing automation
Customer Engagement Dynamics 365 Dynamics CRM Marketing Automation Sales & Marketing
More Dynamics 365 White Papers

AI-Powered PO Automation Streamlines Dealer Transactions for Global Manufacturing Leader

Avantiico
Discover how a global manufacturing leader used AI-powered automation in Microsoft Power Platform and Dynamics 365 F&SCM to streamline dealer transactions and eliminate manual PO e
AI and Machine Learning Azure Data Integration Dynamics 365 Manufacturing Order Management Power Automate Power Platform Sales Order Processing Workflow Management

National Optical Retailer Accelerates ERP Migration and Multi-Entity Automation with Microsoft Dynamics 365 F&SCM and AMCS

Avantiico
Discover how a leading optical retailer modernized operations via Microsoft Dynamics 365 Finance & Supply Chain Management and reduced ERP migration time by 90 percent using AMCS
BI and Reporting Copilot Data Integration Data Migration Dynamics 365 Finance and Operations Healthcare Multi-Entity Management Power BI Power Platform

QualiChem Drives Smarter Field Operations with Maplytics for Dynamics 365

Inogic
Customer Engagement Dynamics 365 Web-based Mapping

WatchBox Personalizes the Retail Experience

Plauti
But legacy data migrations and multiple CRM data channels created challenges and eroded the customer 360 view
Customer Insights - Data Data Management Dynamics 365 Jewelry Retail

Future-Proofing the Insurance Experience with a Policyholder 360

Plauti
Delivering a superb insurance experience to policyholders requires the empowerment of employees with the right insights
Customer Insights - Data Data Management Dynamics 365
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WhatsApp4Dynamics – WhatsApp Integration with Microsoft Dynamics 365 CRM

WhatsApp4Dynamics is a powerful communication and customer engagement solution that integrates WhatsApp Business directly...
Communications Customer Engagement Customer Insights - Journeys (Marketing) Customer Relationship Mgmt Customer Service Dynamics 365 Power Apps Power Platform Sales

Data Maturity Assessment

A Data Maturity Assessment is a diagnostic exercise, based on a series of workshops and interviews, that measures the value...
Architecture Azure BI and Reporting Business Performance Mgmt Construction Data Archiving Data Integration Data Management Data Migration Data Warehousing Databases Dynamics 365

Order Management Agent: With HSO, Order Process Automation Starts Here

Supply chain-focused. Microsoft-powered. HSO-delivered. Our Order Management Agent is an AI-powered solution that automates...
AI Agents Architecture Azure Construction Dynamics 365 Engineering Financial Services Government Legal Manufacturing Not For Profit Order Management

PayFlow Agent by HSO: Smarter Vendor Communication Starts Here

Designed for Finance. Built with Microsoft. Delivered by HSO. Leverage the power of Microsoft Dynamics 365, Copilot Studio...
Accounting Architecture Billing Construction Copilot Document Automation Dynamics 365 E-Invoicing Email Management Engineering Finance and Operations Financial Services

Time Entry Agent by HSO: Smarter Time Entry Starts Here

Services-focused. Microsoft-powered. HSO-delivered. The Time Entry Copilot Agent combines the familiarity of Microsoft Teams...
Architecture Construction Copilot Dynamics 365 Engineering Expense Management Finance and Operations Financial Services Government Legal Manufacturing Not For Profit
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