Dynamics 365 news & resources

Machine learning for Dynamics, Part 2: Making the most of machine learning with Dynamics 365 / CRM

by Mark Anderson
Experts offer best practices and use cases that CRM users should remember when considering a new ML endeavor.
Automated Data Collection Azure Machine Learning Business Performance Mgmt Business Process Mgmt Customer Engagement Customer Insights - Journeys (Marketing) Customer Relationship Mgmt Customer Service Customer Service Data Management Dynamics 365 Dynamics CRM

Machine learning for Dynamics, Part 1: Microsoft's ML packages in SQL and R Server

by Mark Anderson
Azure Machine Learning gets the press; but Microsoft Machine Learning (MicrosoftML) enables elegant and creative solutions to challenges like inaccurate billing and customer ...
Artificial Intelligence (AI) Business Central Customer Engagement Dynamics 365 Dynamics AX Dynamics CRM Dynamics GP Dynamics NAV Expense Management Finance and Operations HR Management Legal

A day in the life of a buyer in Microsoft Dynamics 365 Enterprise

by Evert Bos
Exploring the ease with which you can build a custom workspace with pre-filtered tiles to improve a buyer’s work.
Dynamics 365 Dynamics AX Finance and Operations Purchasing Supply Chain Management

Inspire 2017 Notebook: A look back at 11 big stories for Microsoft Dynamics partners

by Guus Krabbenborg
Why Microsoft's new One Commercial Partner organization prepares the company for a new stage in its channel strategy.
Business Central Customer Engagement Dynamics 365 Dynamics AX Dynamics CRM Dynamics GP Dynamics NAV Dynamics SL Finance and Operations Inspire 2017

Microsoft Dynamics Webcasts, July 17-21, 2017: An "upgrade factory" approach to Dynamics AX to 365 migrations

by MSDW Reporter
Microsoft Dynamics experts weigh in weekly on channel news, how-to and Dynamics product direction.
Data Migration Dynamics 365 Dynamics AX Finance and Operations

CaféX Cosmos release of Live Assist for Dynamics 365 streamlines bot, AI vision

by Linda Rosencrance
Months-long collaboration with Microsoft integrates AI in a “bring-your-own chatbot” approach
Customer Engagement Customer Service Customer Service Dynamics 365

From Inspire 2017: RapidStart CRM's Steve Mordue on Microsoft's sales shakeup, and how forward-thinking partners must evolve

by Jason Gumpert
Microsoft’s commitment to partners is not smoke-and-mirrors; but it expects much from partners in return for sales leads, marketing and vertical-specific sales support.
Commerce Customer Engagement Customer Insights - Journeys (Marketing) Dynamics 365 Education Financial Services Government Healthcare Inspire 2017 Manufacturing Microsoft Corporate Retail

MSDW Podcast at Inspire 2017: Steve Mordue on Microsoft’s sales shakeup, SMB commitment, and partner survival

by Jason Gumpert
Inspire 2017 was a week of “shock and awe,” says Steve Mordue of RapidStart CRM.
AppSource Customer Engagement Dynamics 365 Dynamics CRM Inspire 2017 MSDW Podcast

Microsoft Dynamics Partner Roundup: EDI on AppSource; Commerce for D365; PDF forms for D365; Creative agency integrates CRM

by Linda Rosencrance
A selection of announcements from the Microsoft Dynamics partner channel
Commerce Customer Engagement Customer Service Customer Service Distribution Document Management Dynamics 365 E-Commerce EDI Electronic Signatures Manufacturing Retail

No-fee Microsoft Dynamics 365/CRM bootcamp slated for July 22 in London

by Chris Thompson
Event includes Microsoft MVP-level instructors, Dynamics recruitment pros on hand, and seeks aid for London Fire Relief
Configuration & Development Customer Engagement Customer Relationship Mgmt Dynamics 365 Dynamics CRM

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AI powered Selling: Copilot for Dynamics 365 Sales in Action

WebSan Solutions

Enavate/Andretti GP to BC Migration Story

ENAVATE

Demo: Automate sales and use tax compliance within Microsoft Dynamics 365 Finance

Avalara

Demo: Automate tax with Avalara for Microsoft Dynamics 365 Business Central

Avalara

2026 Tax Changes: What You Need to Know

Avalara
More Dynamics 365 Videos

2026 Tax Changes: A Compliance Guide for Businesses

Avalara
The 10th edition of Avalara's annual tax changes report.
Accounting Business Central Customer Engagement Dynamics 365 Dynamics AX Dynamics CRM Dynamics GP Dynamics NAV Dynamics SL Finance and Operations Financial Management Tax Management

Whitepaper: Avalara 1099 Readiness Report

Avalara
Most Businesses Still Rely on Manual 1099 Processes Despite Rising Compliance Risk, Avalara Finds
Accounting Business Central Customer Engagement Dynamics 365 Dynamics AX Dynamics CRM Dynamics GP Dynamics NAV Dynamics SL Finance and Operations Financial Management Tax Management

Infographic: Avalara 1099 & W-9

Avalara
This infographic discusses the importance of using automation software for W-9 and 1099 compliance to avoid IRS penalties.
Accounting Business Central Customer Engagement Dynamics 365 Dynamics AX Dynamics CRM Dynamics GP Dynamics NAV Dynamics SL Finance and Operations Financial Management Tax Management

Overcoming Data Quality Pitfalls Across Microsoft Apps to Achieve AI-Readiness

STAEDEAN
How manufacturing, construction, and retail organizations can leverage AI agents in the Microsoft ecosystem by fixing data quality issues in Dynamics 365 ERP and the Dataverse.
Business Central Data Management Dataverse (CDS) Dynamics 365 Finance and Operations Power Apps Power Platform

Making AP Work Easier: Streamlining Daily Tasks with Automation

Zetadocs
See how AI automates invoice capture, matching, approvals, and secure storage.
AP Automation Business Central Document Automation Document Management Dynamics 365 Invoice Processing
More Dynamics 365 White Papers

Case Study: Electric Motor Supply Company

Avalara
Electric Motor Supply Company energizes operational efficiencies with Avalara
Accounting Automotive Distribution Dynamics 365 Financial Management Tax Management

Cal Farley’s Boys Ranch – Empowering Financial Stewardship with Dynamic Budgets

Dynamic Budgets
The benefits the nonprofit organization experienced by implementing Dynamic Budgets.
Budgeting Business Central Dynamics 365 Dynamics GP Not For Profit

Back to SalesPad and Dynamics GP: How NewStar Recovered from a Misguided Move to Business Central

Cavallo
Business Central Distribution Dynamics 365 Dynamics GP

How BISM Consolidated Systems and Automated Invoicing with Business Central

PayTrace
Accounting Business Central Credit Card Processing Dynamics 365 Dynamics GP E-Invoicing Invoice Processing Payment Processing

Palmer-Donavin Elevates Sales Planning and Customer Engagement with Power Apps and Dynamics 365

JourneyTeam
How Palmer-Donavin moved from spreadsheets to real-time insights
Customer Engagement Customer Service Distribution Dynamics 365 Sales Sales & Marketing Sales & Ops Planning
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Translate4Dynamics - Real-Time Translation for Microsoft Dynamics 365 CRM

Translate4Dynamics is an intelligent multilingual enablement solution built for Microsoft Dynamics 365 CRM. It enables real...
Customer Engagement Customer Relationship Mgmt Customer Service Dynamics 365 Field Service Power Apps Power Platform Sales

Attach2Dynamics - Attachments & Documents Management for Optimized Storage in Dynamics 365 CRM

Attach2Dynamics helps you migrate heavy attachments, reduce Dynamics 365 storage costs, and streamline document operations...
Customer Engagement Customer Insights - Journeys (Marketing) Customer Service Document Management Dynamics 365 Field Service Power Apps Power Platform Project Service Automation Sales Storage

WhatsApp4Dynamics – WhatsApp Integration with Microsoft Dynamics 365 CRM

WhatsApp4Dynamics is a powerful communication and customer engagement solution that integrates WhatsApp Business directly...
Communications Customer Engagement Customer Insights - Journeys (Marketing) Customer Relationship Mgmt Customer Service Dynamics 365 Power Apps Power Platform Sales

Data Maturity Assessment

A Data Maturity Assessment is a diagnostic exercise, based on a series of workshops and interviews, that measures the value...
Architecture Azure BI and Reporting Business Performance Mgmt Construction Data Archiving Data Integration Data Management Data Migration Data Warehousing Databases Dynamics 365

Order Management Agent: With HSO, Order Process Automation Starts Here

Supply chain-focused. Microsoft-powered. HSO-delivered. Our Order Management Agent is an AI-powered solution that automates...
AI Agents Architecture Azure Construction Dynamics 365 Engineering Financial Services Government Legal Manufacturing Not For Profit Order Management
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