Dynamics 365 news & resources

Microsoft Dynamics Partner Roundup: Aircraft maintenance; Cannabis compliance; Forms integration; New VP of sales

by MSDW Reporter
A selection of announcements from the Dynamics partner channel
Aerospace & Defense Business Central Customer Engagement Document Automation Dynamics 365 Manufacturing Pharmaceuticals Power Platform Preventive Maintenance Regulatory Compliance

MSDW Podcast: Key Commerce Takeaways from NRF 2025

by MSDW Reporter
The biggest takeaways and expo floor trends from this year's NRF Retail Big Show
Commerce Dynamics 365 Dynamics AX E-Commerce Finance and Operations MSDW Podcast Retail

From the Microsoft Dynamics 365 Business Central blogs: Journal entry; AI in D365BC; Update AppSource app; Assembly items

by MSDW Reporter
A selection of the latest insight from the Dynamics 365 Business Central blogs
Accounting Business Central Copilot Dynamics 365 Manufacturing Manufacturing

From the Microsoft Dynamics 365 CRM Blogs: D365 CRM 8.2; Address entity records; Field operations; Email templates

by MSDW Reporter
A selection of the latest insight from the Dynamics 365 CE/CRM blogs
Customer Engagement Customer Insights - Data Customer Insights - Journeys (Marketing) Customer Relationship Mgmt Dynamics 365 Dynamics CRM Field Service Field Service Marketing Automation Sales & Marketing

From the Microsoft Power Platform blogs: Maker & admin deployment pages; Copilot to access SharePoint docs; AI prompts in Power Automate; Resolve 403 CORS error

by MSDW Reporter
A selection of the latest insight from the Power Platform blogs
Azure Copilot Customer Engagement Dataverse (CDS) Development Dynamics 365 Power Apps Power Platform Sales

Microsoft Dynamics Partner Roundup: Contact Center support; Digital retail acquisition; Quality Inspector; Exec appointment; Service referrals

by MSDW Reporter
A selection of announcements from the Dynamics partner channel
Business Central Contact Center Contact Center Customer Engagement Customer Service Customer Service Dynamics 365 E-Commerce Field Service Finance and Operations Quality Control
Microsoft expo location at NRF 2025

Microsoft and Salesforce offer contrasting AI pitches to retail industry: NRF 2025

by Jason Gumpert
Benioff fires back at Nadella on AI vision, economists advise multi-year journey to AI payoff
Azure Commerce Copilot Dynamics 365 E-Commerce NRF 2025 Retail Retail POS

MSDW Podcast: Evaluating Headless and Composable Commerce Options

by MSDW Reporter
Diving into the world of modern e-commerce technology, breaking down the key differences between headless and composable commerce
Commerce Dynamics 365 Dynamics AX E-Commerce Finance and Operations
John Furner, President and CEO, Walmart U.S. and Azita Martin, Vice President and General Manager, Retail & CPG, NVIDIA, at NRF Retail’s Big Show 2025

NRF 2025: Big Tech pushes AI agents as retailers weigh outcomes

by Jason Gumpert
Microsoft, Nvidia, and others praised AI advances, but some retailers voiced caution
Azure Copilot Customer Service Dynamics 365 Inventory Management Mobile Applications NRF 2025 Retail

From the Microsoft Dynamics 365 CE/CRM Blogs: 'Given key not present' error; Poor lead management; Copilot Studio agents; Workflows for orphaned leads

by MSDW Reporter
A selection of the latest insight from the Dynamics 365 Customer Engagement blogs
Customer Engagement Customer Insights - Journeys (Marketing) Customer Relationship Mgmt Dataverse (CDS) Dynamics 365 Marketing Automation Power Apps Power Platform Sales Sales & Marketing

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Dynamics GP and Dynamics 365 Business Central Differences - Chart of Accounts

Encore Business Solutions

How to Overcome CRM Document Storage Issues & Security Risks

Inogic

GP to Business Central: What Happens to Your Shipping Processes?

Insight Works

Budgeting from the Dark Side - Is there any hope?

Dynamic Budgets

D365/GP Budgeting Woes - The Hidden Cost of Skipping Allocations

Dynamic Budgets
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AI in AP - How Artificial Intelligence Will Change Accounts Payable Processes

Dooap
How AI is now being used in Accounts Payable
AI and Machine Learning AP Automation Accounting Azure Copilot Dynamics 365 Robotic Process Automation (RPA)

Transitioning from Dynamics GP to Dynamics 365 Business Central

Encore Business Solutions
Key information, timelines, and actions for moving to Dynamics 365 Business Central
Accounting Business Central Copilot Dynamics 365 Dynamics GP

Evaluating AP Automation Platforms in 2025

Metafile
Automating capture, approvals, and analytics with AI helps cut costs while improving accuracy and compliance
AP Automation Accounting Azure Business Central Document Automation Document Management Dynamics 365 Dynamics AX Dynamics GP Dynamics NAV Dynamics SL

The ERP Gap: Why It’s Not Enough for Invoice-to-Cash

Invoiced by Flywire
Without advanced tools, finance teams use manual workarounds that delay payments and increase risk
Accounting Business Central Dynamics 365 Finance and Operations Financial Management Payment Processing

Comparative Chart: 2 Top Expense Management Solutions for Dynamics 365 BC

MSDW Features
Discover how these providers stack up against each other
Business Central Dynamics 365 Dynamics NAV Expense Management Time & Attendance
More Dynamics 365 White Papers

National Optical Retailer Accelerates ERP Migration and Multi-Entity Automation with Microsoft Dynamics 365 F&SCM and AMCS

Avantiico
Discover how a leading optical retailer modernized operations via Microsoft Dynamics 365 Finance & Supply Chain Management and reduced ERP migration time by 90 percent using AMCS
BI and Reporting Copilot Data Integration Data Migration Dynamics 365 Finance and Operations Healthcare Multi-Entity Management Power BI Power Platform

QualiChem Drives Smarter Field Operations with Maplytics for Dynamics 365

Inogic
Customer Engagement Dynamics 365 Web-based Mapping

WatchBox Personalizes the Retail Experience

Plauti
But legacy data migrations and multiple CRM data channels created challenges and eroded the customer 360 view
Customer Insights - Data Data Management Dynamics 365 Jewelry Retail

Future-Proofing the Insurance Experience with a Policyholder 360

Plauti
Delivering a superb insurance experience to policyholders requires the empowerment of employees with the right insights
Customer Insights - Data Data Management Dynamics 365

Booksy Improves Customer and Employee Experience

Plauti
Bad data quality is the party-crasher
Customer Insights - Data Data Management Dynamics 365
More Dynamics 365 Case Studies

Alerts4Dynamics – Real-Time Alerts & Notifications in Dynamics 365 CRM

Alerts4Dynamics is a comprehensive Dynamics 365 alert tool that helps you create, schedule, and manage real-time...
Customer Engagement Customer Insights - Journeys (Marketing) Customer Service Dynamics 365 Dynamics CRM Field Service Power Apps Power Platform Project Service Automation Sales

The emfluence Marketing Platform for Microsoft Dynamics

The emfluence Marketing Platform is a marketing automation solution built to work hand-in-hand with Microsoft Dynamics 365...
Dynamics 365 Dynamics CRM Dynamics Marketing Education Financial Services Healthcare Insurance Manufacturing Marketing Automation Sales & Marketing

Maplytics — a Location Analytical Companion for Dynamics 365 CRM

Maplytics is a Microsoft-certified geo-analytical mapping solution that embeds location intelligence directly into Microsoft...
Customer Engagement Customer Insights - Journeys (Marketing) Customer Relationship Mgmt Customer Service Dataverse (CDS) Dynamics 365 Dynamics CRM Field Service Power Apps Power Pages Power Platform Project Service Automation

Marketing4Dynamics - Connect MailChimp with Dynamics 365 CRM

Marketing4Dynamics connects MailChimp with Dynamics 365 CRM in real time. It’s more than just a sync; it bridges marketing...
Customer Engagement Customer Relationship Mgmt Dynamics 365 Dynamics CRM Email Management Sales

DeDupeD – Detect, Prevent & Merge Duplicates in Dynamics 365 CRM

DeDupeD is an advanced duplicate data management solution for Microsoft Dynamics 365 CRM and Dataverse. It ensures your CRM...
Agriculture Architecture Automotive Customer Engagement Customer Service Data Management Dataverse (CDS) Design & Decorating Dynamics 365 Dynamics CRM Field Service Power Apps
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