Microsoft Business Applications News

Welcome to the News section on MSDW. We cover the world of Microsoft technology, from corporate news to product releases to customer successes to industry events. Check back often for updates.

Hide filters

Vertafore and Microsoft Extend Dynamics CRM Technology Capabilities for Insurance Producers

by Dann Anthony Maurno
Leveraging Microsoft Dynamics CRM, Vertafore Agency SalesTrack brings insurance agents a sales management tool to drive customers from lead through sale.
Customer Engagement Dynamics 365 Dynamics CRM Insurance Insurance Lead management Marketing Sales Sales & Marketing Sales Order Processing

AXUG Focus: A Deeper Dive into BI for Microsoft Dynamics AX with Fullscope's Nigel Murdoch

by Dann Anthony Maurno
Nigel Murdochs’ sessions at AXUG Focus 2016 will reflect his wide range of interests, from performance to report development to data management.
AXUG Focus 2016 BI and Reporting Dynamics AX Power BI Power BI Power Platform

What Drives Customers Demand for Upgrades, And Why Partners Can't Afford to Miss the Signs

by Agnė Balkevičiūtė
The release of Dynamics NAV 2016 offers partners a new opportunity to discuss the most compelling reasons to consider upgrading from legacy ERP.
Business Central Dynamics 365 Dynamics NAV NAV 2016 Upgrades

Can Cx (Customer Experience) Be Successful Without CRM?

by JC Quintana
For all the benefits of improving Cx, challenges in adoption highlight deeper issues relating back to how we implement CRM strategies and technology
Customer Relationship Mgmt

DynamicsPro Certification “Road Show” Kicks Off a Year of Programming

by Dann Anthony Maurno
Expect testing at Microsoft events and user groups in 2016, then next-level Advanced and Masters programs.
Business Central Certification Dynamics 365 Dynamics GP Dynamics NAV Training education

Pricing the New Microsoft Dynamics AX: Multiple Subscriptions Levels Planned For Users, Devices

by Jason Gumpert
Microsoft aiming for “predictable pricing” based on user subscriptions, managed by partners.
AX 7 Dynamics AX Power Automate